Farmers Insurance Outlook Employee Reviews | Comparably
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Farmers Insurance Claimed Company
Farmers provides home, auto, commercial and life insurances and financial services. read more
EMPLOYEE
PARTICIPANTS
423
TOTAL
RATINGS
5733
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Farmers Insurance Outlook Employee Reviews

What makes you most happy at work?

Work with a great team

salary, local leadership, peers, non micromanagement

My ability to always have an impact on the organization at the enterprise level.

I work from home! Its amazing!

Challenging problems, good coworkers, independent.

Currently, working from home. Unsure in future

Review from Operations Dept

connecting with my peers virtually but the ability to also work in a more solitary environment

Review from Operations Dept

Being in person and seeing coworkers

Review from Operations Dept

My coworkers are friendly and nice

Review from Legal Dept

What makes me most happy is the ability to work from home, and flexibility to balance my work and home life easier.

Review from Operations Dept

My supportive team and the opportunities to keep learning and growing.

Review from HR Dept

Learning new skills and solving new challenges.

Review from IT Dept

Making Money and helping people

Review from Operations Dept

Knowing I can provide for my family

Review from IT Dept

The feeling that I have made a difference.

Review from Customer Support Dept

Engaging with colleagues and going at my own pace.

Review from Legal Dept

I am most happy with the kind of work I get to do and the people I have the opportunity to work with day in and day out.

Review from HR Dept

the way i get compensated and my value the company shows me.

Making a difference for customers and coworkers

Working from home. And getting updates on how to do our job better and faster.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Poor quality of customer service due to elimination of knowledgeable staff and a focus on productivity over quality.

The biggest issues are billing and system issues. If the right management team was put in place, to be supportive, take accountability for their failures, listen to the concerns and grievances of their employees it would build moral. Care more about your people over metrics.

Bring back the old CEO, fire the CMO and Head of Marketing (who are also incompetent), upper manager should seek new growth opportunities, not just lay people of to get to the bottom line. Poor management company-wide.

Review from Marketing Dept

HEAR OUT YOUR EMPLOYEES PLEASE

Review from Admin Dept

New CEO, Raul Vargas, is a selfish person who came into the company with one thing in mind and that's himself. He doesn't care about his employees, as that has been very prevalent recently. He does not care about anyone's opinion, input, or situation. Very disappointed

Review from Customer Support Dept

I was literally sick before clocking in, as the stress and managing applications - transitioning from one application to the next was difficult, and had to make excuses as to why the system was slow.

Review from Customer Support Dept

Removal of problematic and lazy employees.

Very strained work environment and overworked employees.

Review from Customer Support Dept

Poor management. Clean house now.

Review from Operations Dept

There is a lack of communication

Review from Operations Dept

Provide ample time to complete task

Review from Operations Dept

The only complaint I have about working at Farmers doesn't directly have anything to do with how the company works. There are days where I get very stressed, but it's because of the work we do. Sometimes it's overwhelming and customers can become very agitated when we're evaluating claims.

Review from Operations Dept

projects are in a hurried fashion.

Review from IT Dept

Bad insurance policies and horrible managers-I am looking for another job and will quit asap

Review from Customer Support Dept

Poor leadership. Burnt out leaders.

Review from Operations Dept

What do you like best about your company?

That it feels like a small company even though we are 23k employees

i like how upper management will work with you to get you experience to move up higher in the company.

Super flexible

What would you most like to see improved at your company?

Better flexibility in whether we work in office or virtually

a clear vision for opportunities.

More commitment

Review Sentiment at Farmers Insurance

74
74%
26
26%

About Farmers Insurance's Outlook

D-
52/100

Where This Score Ranks Farmers Insurance's Outlook

BOTTOM
10%

In the Bottom 10% of 1226 similar size companies on Comparably

BOTTOM
10%

In the Bottom 10% of 340 companies in Los Angeles

5th

5th place versus 5 competitors rated on Comparably

Farmers Insurance's Outlook is scored a D- by 866 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Farmers Insurance's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Customer Success department’s negative scores cause Outlook to be one of Farmers Insurance's weaker culture attributes amongst employees. Use the filters below to understand Farmers Insurance employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 7 days ago.

Rate Outlook the Highest

  • Tenure - 1 to 2 Years
    +36%
  • Department - HR
    +28%
  • Ethnicity - Hispanic or Latino
    +24%

Rate Outlook the Lowest

  • Department - Customer Success
    -21%
  • Ethnicity - Other
    -16%
  • Department - Operations
    -4%

How Farmers Insurance's Outlook Score is Calculated

FILTER RATINGS BY

Results from 373 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

52
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic11%
Good36%
Neutral31%
Bad14%
Terrible8%
How do your customers perceive your company?
AnswerPercent
Yes40%
No60%
Are you typically excited about going to work each day?
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Rate your company