80
out of 100
For the Ferrero Group, the term corporate social responsibility has always stood for caring for people and for the local area, namely employees and former employees, consumers, families and the local communities in which it operates. These principles of social responsibility guided Ferrero's first steps in Alba and remain unchanged to this day. read more
Ferrero Competitors
Ferrero competitors include Haribo, Lindt & Sprüngli and Hershey Company. Ferrero ranks 1st in Product Quality Score on Comparably vs its competitors. See below how Ferrero compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
1st
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
1st
See Ferrero Culture vs Competitors:
- 1st
Haribo80 / 100 - 2nd
Hershey Company73 / 100 - 3rdFerrero66 / 100
CEO Ratings Comparison
Ferrero's CEO Score Ranks 3rd
58 Employees at Ferrero rate Giovanni Ferrero a 66 out of 100, which ranks them 3rd below Hershey Company's CEO,Michele Buck. Last rating was months ago.
- 1st
Andreas PflugerLindt & Sprüngli3 Employees at Lindt & Sprüngli rate Andreas Pfluger a 80 out of 100, which ranks them 1st out of Ferrero's competitors. Last rating was months ago.
- 2nd
Michele BuckHershey Company75out of 100148 Employees at Hershey Company rate Michele Buck a 75 out of 100, which ranks them 2nd out of Ferrero's competitors. Last rating was months ago.
- 4th
Rick LaBergeHaribo60out of 1008 Employees at Haribo rate Rick LaBerge a 60 out of 100, which ranks them 4th out of Ferrero's competitors. Last rating was months ago.
Product Quality Score Comparison
Ferrero Ranks 1st in Product Quality Score
122 Customers rate Ferrero's Product Quality Score a 4.3/5, which ranks it 1st against its competitors.
NPS Comparison
Ferrero Ranks 2nd in Net Promoter Score
164 Customers rate Ferrero's Net Promoter Score a 43, which ranks it 2nd against its competitors, below Lindt & Sprüngli. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Ferrero to a friend?”.
Pricing Score Comparison
Ferrero Ranks 2nd in Pricing Score
115 Customers rate Ferrero's Pricing Score a 3.9/5, which ranks it 2nd against its competitors, below Lindt & Sprüngli.
Customer Service Comparison
Ferrero Ranks 1st in Customer Service
112 Customers rate Ferrero's Customer Service a 4.2/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
Ferrero Ranks 3rd in Overall Culture Score
96 Employees rate Ferrero's Overall Culture a 66/100, which ranks it 3rd against its competitors, below Hershey Company. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Ferrero Ranks 3rd in Employee Net Promoter Score
62 Employees rate Ferrero's Employee Net Promoter Score a -5, which ranks it 3rd against its competitors, below Lindt & Sprüngli. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Ferrero to a friend?”.
Gender Score Comparison
Ferrero Ranks 2nd in Gender Score
4 Employees rate Ferrero's Gender Score a 52/100, which ranks it 2nd against its competitors, below Hershey Company. The Gender Score tracks how positively women rate their experience at Ferrero.
Diversity Score Comparison
Ferrero Ranks 2nd in Diversity Score
3 Employees rate Ferrero's Diversity Score a 69/100, which ranks it 2nd against its competitors, below Hershey Company. The Diversity Score tracks how positively diverse employees rate their experience at Ferrero.
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