A+
91/100
Fetch Rewards Secures $240 Million in Funding Led by Hamilton Lane, Softbank
Fetch Claimed Company
Fetch is a mobile shopping platform that rewards shoppers for buying the brands they love. The Fetch app gives users the easiest way to save on everyday purchases by simply scanning their receipt. For our brand partners, the platform allows them to understand a 360 degree view of shopping habits, and to meaningfully reward a customer's individual loyalty. read more
Fetch Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
Team oriented mindset - everyone is invested in the success of others as well as the team. The team loves to respond to challenges aggressively and effectively.
Review from Customer Success Dept
We support each other almost as much as we support our users!
Review from Customer Support Dept
My coworkers make it enjoyable for me to clock in every day!
Review from Customer Support Dept
Friendly, and everyone's willing to help.
Review from Customer Support Dept
It's hard to keep in touch and build a team remotely but everyone is highly motivated and wants to see Fetch succeed. It really helps things!
Review from Customer Support Dept
We're all willing to help each other with anything.
Review from Customer Support Dept
We feel like an actual team, not just a group of people working for the same boss.
Review from Customer Support Dept
The camaraderie and teamwork that goes into everything we do.
Review from Customer Support Dept
Very talented and easy to work with
Review from Engineering Dept
They are willing to go over and beyond their own roles to get things done. Everyone is engaged to do their and collaborate
Review from Engineering Dept
We dont interact much other then in meetings. Nothing done to build relationships outside of work.
Review from HR Dept
The best part of my team is their willingness to assist and become better.
Review from Customer Support Dept
We arent afraid to ask questions, we are very helpful and care about one another.
Review from Operations Dept
Highly varied skills and experience. People from lots of different backgrounds offering insight.
Review from Engineering Dept
Everyone is helpful and gets along.
Review from Operations Dept
Best things about my team is the willingness to collborate as well as undertake the unknown.
They act like were a team
Review from Customer Support Dept
super friendly and funny awesome people who help out when help is needed makes fetch feel more like family than work.
Review from Customer Support Dept
Everybody is very positive! The work place is also very inclusive for everybody.
Team members all working together to achieve success.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Cross-training needs an over-haul. The rewards agents for the guardians merge are not prepared to answer many SAM questions and seem unprepared. This is frustrating as many tickets need to be reopened or fixed and user's seem frustrated by some responses.
Review from Customer Support Dept
Show more individual accountability and responsibility. Our DRI framework breaks down as too many are able to run on autopilot as the DRI takes the brunt.
Review from Product Dept
A lot of my co workers do not understand what I am going through and arent empathetic
Review from Operations Dept
I get along very well with those in my team, however on a larger scale, folks from different departments don't take the time to find out what it is that I do, which causes them to talk down to me and undermine my job by going around me constantly.
Review from HR Dept
Coworkers who better understand life situations. A lot of coworkers have said rude and disrespectful things to me, not understanding what I am going through or my position.
Review from Operations Dept
Respect others time. PD needs to stop talking down to teams that service them.
Review from Customer Support Dept
To be more polite to each other.
Review from Operations Dept
There is a lot of clashing of personalities. A lot of my team has great skills, but we do not know how to come together to make good team work.
Review from Operations Dept
Good to work with, not great to have as friends
Review from Engineering Dept
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