First American Employee Reviews
Out of 72 First American employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping First American improve their work culture. The Operations team, with 67% positive reviews, reports the best experience at First American compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Our leadership cares. They set clear goals.
Quiet leader but both very supportive
Supportive. Can trust them even if mistakes are made.
Experienced, trustworthy and helpful in career development
it is very nice and helpful
What does the leadership team need to get better at?
Be reasonable. We aren't robots !
Overall structure Needs to be ran like employees are adults. Not like a daycare
Keeping an open mind. I know leaders are there to lead and have their own idea or system for managing others. However the manager I have now is so close minded she does not care about any suggestions or ideas for her team and our team has a wealth of experience.
Review from Operations Dept
What is the best part about your compensation package?
The paycheck is pretty good
Semi monthly paychecks and benefits are great
401 match is like a huge bonus each year
The variety of choices and the Health Ins
Free title insurance and recording fees
Why do you feel undervalued and what would make you feel better about your compensation?
The revenue needed to hit commission needs to be put at a reasonable number. It's a joke. You could sell 50 units and not get paid commission. You're stealing from your reps.
I have been with the company quite a long time but never get to share in any type of bonus. All the workers around me at Christmas time are happy to get a bonus but our group never gets one. Also the 401K match is poor. I mean this year it is going up to a 4% match if we meet profit goals.
Review from Operations Dept
What are some of the best things about your team?
Hard working and willing to help each other put
Synergy. We all root for eachother
Supportive team players and like family
The support is great to have
Family atmosphere everyone gets along
What do your coworkers need to improve and how could you work together better?
Well some of us work remotely and some work at a central office. So there is little personal interaction. That being said training for the staff would be nice. Half our team is super experienced and half is fairly new however there is little training for the new members of the team.
Review from Operations Dept
What is most positive about the culture and environment at your company?
Co workers - nice people except manager needing numbers and time you took to do the task
The acceptance and diversity of our company
Managera who clearly care for the employees
They encourage work/life balance with family first
Professional, Customer Satisfaction,Teamwork, Respectful and strong leadership
What needs to change to make the company culture better?
Since I work remotely I do not have any major workplace issues. However the manager I have now sets a new definition of micro manager. I have to account for every second of the day and you know we are all adults here. I do not need someone to hold my hand every minute of the day.
Review from Operations Dept
What did you like most about the interview process?
The honesty of expectations and compensation.
I was a free meal and given my offer this way
The interviewers whe straight forward
It was a standard interview
What would you improve about your company's interview process?
There aren't any Interviews reviews of First American yet.
Be the first to contribute a review.
What makes you most happy at work?
Paycheck and enjoying my co workers and manager
My job is fulfilling and I work with a lot of people who I like
The Challenges and problem solving and helping customers and team members
I feel like I'm making a difference.
Review from Operations Dept
The atmosphere is very positive.
What's going wrong and how can it be improved?
They aren't fair with claims. They a ripping people off
First I would stop the micro managing the let the team get the work out. A manager who interferes too much causes counter production instead of actual production. And stability would be nice. I have had 5 managers in like 6 years so the way things are done changes rapidly in our group.
Review from Operations Dept
What would you most like to see improved at your company?
New software programs that actually works