First American Culture | Comparably
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First American Claimed Company
First American makes the dream of property ownership a reality for homebuyers, businesses and investors across the nation and abroad. We’re widely recognized as an outstanding place to work because we believe in putting people first. When employees love what they do, it makes for good business. read more
EMPLOYEE
PARTICIPANTS
111
TOTAL
RATINGS
883

First American Company Culture

First American Culture

This score is derived from employee ratings & reviews
4.2/5
First American's Overall Culture is rated B+

Top Rated Culture Dimensions

First American CEO

Top 10%Top 10% of Similar Size Companies on Comparably
Dennis Gilmore First American's CEO
Dennis Gilmore
77 /100

Diversity at First American

Top 40%Top 40% of Similar Size Companies on Comparably
B-

Diverse employees at First American have rated Compensation, Perks And Benefits, and Happiness as the highest categories they have scored

Women at First American

Top 10%Top 10% of Similar Size Companies on Comparably
A

Women at First American have rated CEO Rating, Team, and Manager as the highest categories they have scored

First American eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 35%Top 35% of Similar Size Companies on Comparably

Recommend to a Friend?

13

First American employees are 13% more likely to recommend First American as a great place to work

48%Promoters
17%Passives
35%Detractors

Working at First American

Working at First American is rated highly by 111 employees, across various culture dimensions. First American employees are most satisfied about Professional Development, CEO Rating, and Meetings categories, putting First American’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 35% compared to other companies in Los Angeles. See below in detail how working at First American was rated by employees.

Overall Company Culture at First American

B+

Overall Company Culture at First American is rated B+

Last updated 11 days ago

Top
20%

First American ranks in the Top 20% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 111 Employees

View Results
0
20
40
60
80
100
IT
85
IT85
Operations
73
Operations73
Engineering
70
Engineering70

First American Employee Reviews

Out of 72 First American employee reviews, 81% were positive. The remaining 19% were constructive reviews with the goal of helping First American improve their work culture.

81%
19%
Positive Reviews81%
Constructive Feedback19%

Positive Reviews From First American Employees

  • What is the best part about your compensation package?
    The paycheck is pretty good
  • What is most positive about the culture and environment at your company?
    Co workers - nice people except manager needing numbers and time you took to do the task
  • What did you like most about the interview process?
    The honesty of expectations and compensation.

Constructive Feedback From First American Employees

  • What's going wrong and how can it be improved?
    They aren't fair with claims. They a ripping people off
  • Why do you feel undervalued and what would make you feel better about your compensation?
    The revenue needed to hit commission needs to be put at a reasonable number. It's a joke. You could sell 50 units and not get paid commission. You're stealing from your reps.
  • What does the leadership team need to get better at?
    Be reasonable. We aren't robots !

First American Company Information

First American Company Overview

First American makes the dream of property ownership a reality for homebuyers, businesses and investors across the nation and abroad. We’re widely recognized as an outstanding place to work because we believe in putting people first. When employees love what they do, it makes for good business.

First American was founded in 1889 and its current CEO is Dennis Gilmore. Since its inception 137 years ago, First American has grown to 13821 employees.

First American Mission, Vision & Values

First American Mission Statement

More than 130 years. One Simple Idea. People First. Since 1889, First American has held an unwavering belief in its people. By actively supporting their careers and overall wellbeing, our employees inspire and enable our success. For us, People First is more than a tagline or campaign slogan. It is the very essence of our employee experience— representing both a proud legacy and a guiding light.

First American Values

  • integrity
  • commitment
  • service
  • leadership
  • teamwork

Sustainability and Corporate Social Responsibility at First American

FirstAmCares

First American is proud to support our employees as they give back to the communities where we live and work. First American employees contribute their passion, time and money to dozens of food banks, charity walks, children's causes, animal rescues and more every year. Our employees make a difference in our core causes through a variety of activities nationally and locally.

Headquarter1 First American Way
Santa Ana, CA 92707
United States of America
Websitewww.firstam.com
Founding Date1889
Tel1-800-854-3643
Company StatusPublic
StockFAF
Jobscareers.firstam.com
Social Sites

First American Competitors

First American competitors include Fidelity National Financial, Stewart Title, CoreLogic, and Mapfre. First American ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how First American compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    First American's Logo
    First American
    4.2/5
  2. #2
    Fidelity National Financial's Logo
    Fidelity National Financial
    4.1/5
  3. #3
    Stewart Title's Logo
    Stewart Title
    3.6/5
  4. #4
    CoreLogic's Logo
    CoreLogic
    2.9/5
  5. #5
    Mapfre's Logo
    Mapfre
    2.5/5

First American Employees

First American has 13821 employees. 111 employees at First American have reviewed First American across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 11 days ago.

Overall, the 111 First American employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at First American are generally satisfied with their total compensation at First American, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at First American are pleased with their team. 111 Participants grade the quality of their coworkers an A-. The majority believe the meetings at First American are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at First American believe the environment at First American is positive. Most Participants believe the pace of work at First American is moderate. About 74% of the employees at First American work 8 hours or less.

Overall, the employees at First American are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining First American - Employee Onboarding

The prevailing opinion from Comparably users in Los Angeles about their company is that it was very prepared on their first day. Los Angeles employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

First American KPIs and OKRs

Employees’ understanding of First American's KPIs and OKRs is essential for its success. Out of 2 First American employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

First American CEO & Leadership

First American CEO - Dennis Gilmore

Dennis Gilmore First American's CEO
77 /100

Dennis’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 20% compared to the CEOs of all other companies in Los Angeles. First American’s CEO is highly regarded especially by employees with 1 to 3 Years experience, Asian or Pacific Islander employees, and employees with 3 to 6 Years experience. However, employees identified with Other ethnicities, employees in the Engineering department, and employees with the company for Over 10 Years have a less favorable view of the CEO and believe there is room for improvement. Compared to First American’s competitors, Dennis Gilmore ranks right above Fidelity National Financial CEO Raymond Quirk. Under Gilmore’s leadership, First American employee respondents are most happy about their Professional Development and the company’s Meetings. Office Culture and Manager are two areas, according to respondents, where First American could stand to see real improvement.

First American Leadership

The First American Executive Team is rated a “B” and led by CEO Dennis Gilmore, Chief Administrative Officer Louis Pontani, and Chief Operating Officer Chris Leavell

  • Dennis Gilmore  CEO / President

    Dennis Gilmore CEO / President

    Dennis Gilmore serves as the CEO / President of First American.

  • Louis Pontani Chief Administrative Officer

    Louis Pontani serves as the Chief Administrative Officer of First American Title. Louis started at First American Title... read more

  • Chris Leavell Chief Operating Officer

    Chris Leavell serves as the Chief Operating Officer of First American Title. Chris started at First American Title in... read more

  • Wes Parkinson Division Vice President

    Wes Parkinson serves as the Division Vice President of First American Title. Wes started at First American Title in July... read more

  • Linda Isaacson Senior Vice President, Director Business Intelligence, Data & Analytics

    Linda Isaacson serves as the Senior Vice President, Director Business Intelligence, Data & Analytics of First American... read more

  • Robert Lay SVP Finance, Data & Mortgage Solutions

    Robert Lay serves as the SVP Finance, Data & Mortgage Solutions of First American Title. Robert started at First... read more

  • Garreth Long Vice President

    Garreth Long serves as the Vice President of First American Title. Garreth started at First American Title in August of... read more

  • Dave Womer Vice President

    Dave Womer serves as the Vice President of First American Title. Dave started at First American Title in August of 2017.... read more

  • David Blackman Vice President - Applied Research and Development

    David Blackman serves as the Vice President - Applied Research and Development of First American.

First American Salaries

How much does First American pay?

How much do people at First American get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at First American is $125,617, or $60 per hour, while the estimated median salary is $115,651, or $55 per hour.

At First American, the highest paid job is a General Counsel at $242,682 annually and the lowest is a CS Rep at $46,080 annually. Average First American salaries by department include: Engineering at $127,482, Marketing at $99,577, Operations at $86,038, and Sales at $134,226. Half of First American salaries are above $115,651.

51 employees at First American rank their Compensation in the Top 20% of similar sized companies in the US (based on 153 ratings) while 46 employees at First American rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 47 ratings).

Salaries contributed from First American employees include job titles like Engineering Manager, Data Scientist, IT Manager, and Contracts Specialist. Comparably data has a total of 2 salary records from First American employees.

Last updated 11 days ago.

1st Percentile
$69k
$69k1st Percentile
17th Percentile
$92k
$92k17th Percentile
33rd Percentile
$115k
$115k33rd Percentile
50th Percentile
$157k
$157k50th Percentile
67th Percentile
$196k
$196k67th Percentile
83rd Percentile
$237k
$237k83rd Percentile
100th Percentile
$245k
$245k100th Percentile
$125,617*
Average Compensation
$115,651*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

First American Salaries by City

First American Salaries by Department

Explore First American Salaries

Diversity & Inclusion at First American

Diverse employees at First American score the company 68/100 across various culture categories, placing First American in the Top 40% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at First American across various culture dimensions.

A Commitment and a Culture FOR ALL,,Diversity nourishes our creativity and strengthens our ability to forge ahead into the new. We would not be the company we are without it, which is why First American is committed to creating and promoting a diverse and inclusive work environment. Our goal is to recruit, develop, promote and retain outstanding talent from a wide range of backgrounds, perspectives and skillsets. Variety within our First American family not only allows us to better understand and meet the needs of our customers and communities, but also helps us to increase our operational flexibility, expand into new markets, and develop innovative products.

Ranked Culture the Highest

Women 90/100
Tenure - 5 to 10 Years
Men 85/100
Department - IT
Diverse Employees 70/100
Tenure - 1 to 2 Years

Ranked Culture the Lowest

Women 88/100
Department - Operations
Men 70/100
Department - Engineering
Diverse Employees N/A/100

First American Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

First American PTO

First American's PTO and Vacation policy typically gives 10-15 days off a year. First American's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo100%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

First American Careers

First American Jobs

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H1B Visa

In 2019, First American applied for 19 H1B visas. Of the work permits applied for, 89% were approved.

Work Permit Application Outcome

First American has a total of 13821 employees

19
Total Applied
  • 89% Granted (17 out of 19)
  • 0% Denied ( out of 19)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 19)
  • 11% Certified-Withdrawn Application was approved but later withdrawn by employer (2 out of 19)

This data was calculated using publicly sourced data from OFLC Performance Data

Let First American Know You Want To Work There

Overview of Candidates Interested in First American on Comparably

Candidates By Department

IT
33%
Customer Support
27%
Finance
20%
Operations
7%
Marketing
7%
Other
7%

Candidates By Location

Santa Ana
7%
San Diego
7%
Los Angeles
7%
Rosemead
7%
Donora
7%
Other
67%

Frequently Asked Questions regarding First American

What is First American address?

First American location is at 1 First American Way

Who is the CEO of First American?

First American CEO is Dennis Gilmore, their score by employees is 77

What is First American eNPS?

The eNPS for First American is 13

What is the salary for Content Manager in First American?

Content Manager average salary in the US is 83k

What are the salaries in the Product in First American?

The average salaries for Product in First American is 199k

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