First American Claimed Company
EMPLOYEE
PARTICIPANTS
61
TOTAL
RATINGS
598
First American
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First American Employee Reviews

Out of 64 First American employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping First American improve their work culture. The Operations team, with 67% positive reviews, reports the best experience at First American compared to all other departments at the company.

What do you like best about the leadership team?

Leadership Reviews

Quiet leader but both very supportive

Posted a month ago

Supportive. Can trust them even if mistakes are made.

Experienced, trustworthy and helpful in career development

it is very nice and helpful

Fair and motivating. Proud to work there

What does the leadership team need to get better at?

Leadership Reviews

Be reasonable. We aren't robots !

Overall structure Needs to be ran like employees are adults. Not like a daycare

Keeping an open mind. I know leaders are there to lead and have their own idea or system for managing others. However the manager I have now is so close minded she does not care about any suggestions or ideas for her team and our team has a wealth of experience.

Review from Operations Dept

What is the best part about your compensation package?

Compensation Reviews

Semi monthly paychecks and benefits are great

Posted a month ago

401 match is like a huge bonus each year

The variety of choices and the Health Ins

Free title insurance and recording fees

very expensive for family coverage

Review from Operations Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

The revenue needed to hit commission needs to be put at a reasonable number. It's a joke. You could sell 50 units and not get paid commission. You're stealing from your reps.

I have been with the company quite a long time but never get to share in any type of bonus. All the workers around me at Christmas time are happy to get a bonus but our group never gets one. Also the 401K match is poor. I mean this year it is going up to a 4% match if we meet profit goals.

Review from Operations Dept

What are some of the best things about your team?

Team Reviews

Hard working and willing to help each other put

Posted a month ago

Synergy. We all root for eachother

Supportive team players and like family

The support is great to have

Family atmosphere everyone gets along

What do your coworkers need to improve and how could you work together better?

Team Reviews

Well some of us work remotely and some work at a central office. So there is little personal interaction. That being said training for the staff would be nice. Half our team is super experienced and half is fairly new however there is little training for the new members of the team.

Review from Operations Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Managera who clearly care for the employees

Posted a month ago

They encourage work/life balance with family first

Professional, Customer Satisfaction,Teamwork, Respectful and strong leadership

Can't think of any.They say people first but that's a load of bs

Support and motivation family oriented

What needs to change to make the company culture better?

Environment Reviews

Since I work remotely I do not have any major workplace issues. However the manager I have now sets a new definition of micro manager. I have to account for every second of the day and you know we are all adults here. I do not need someone to hold my hand every minute of the day.

Review from Operations Dept

What did you like most about the interview process?

Interviews Reviews

I was a free meal and given my offer this way

Posted a month ago

The interviewers whe straight forward

It was a standard interview

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of First American yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

Paycheck and enjoying my co workers and manager

Posted a month ago

My job is fulfilling and I work with a lot of people who I like

The Challenges and problem solving and helping customers and team members

I feel like I'm making a difference.

Review from Operations Dept

The atmosphere is very positive.

What's going wrong and how can it be improved?

Outlook Reviews

They aren't fair with claims. They a ripping people off

First I would stop the micro managing the let the team get the work out. A manager who interferes too much causes counter production instead of actual production. And stability would be nice. I have had 5 managers in like 6 years so the way things are done changes rapidly in our group.

Review from Operations Dept

What do you like best about your company?

Outlook Reviews

I can work from home

What would you most like to see improved at your company?

Outlook Reviews

New software programs that actually works

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