First Student Outlook Employee Reviews | Comparably
We Transport Growing Minds At First Student, we believe that education offers students and their families the foundation for productive and successful lives. We take great pride in our ability to support education by making sure children have safe, friendly and reliable transportation to and from school. read more
EMPLOYEE
PARTICIPANTS
262
TOTAL
RATINGS
2286

First Student Outlook Employee Reviews

What makes you most happy at work?

A stress free day .

Doing my job in a safe and timely manner

The support of my team.

I get to work with an outstanding team of individuals

Meeting adults and children alike

When working with good people

The kids on my bus

Review from Operations Dept

Helping the special needs kids.

Observing the growth of the children.

Review from Operations Dept

The student interactions and completing my stops safely and on schedule

Review from Operations Dept

knowing that we are a safety sensitive culture

I like interacting with my coworkers!

The children that I sit back and the bus with the best part of the day

Meeting the kids and their coaches whom are looking forward to winning their sports matches.

The parents that appreciate the fact we are trying our best despite we are under staffed and over crowded with students

Bring able to help the kids, if not for them I wouldn't be there

I work with kids transporting to and from school.

Review from Customer Support Dept

Getting to interact with the kids

Review from Customer Support Dept

Coworkers and the younger students

Review from Operations Dept

Smooth days without any issues by management

Review from Customer Support Dept

What's going wrong and how can it be improved?

Manager is not very nice

Inconsistent times of arrival to bus stops, schools and dropping off at bus stops due to short staffed due to call outs and resignations. Not enough monitors to control students on buses that need them.

We are treated like just a butt in the seat

The parents don't feel safe with their children on the bus and have chosen to rearrange their schedules to get their kids to and from school.

A strong manger would be much more effective

Review from Operations Dept

I like staying at home hahaha

Review from Operations Dept

It is just really early start times.

Review from Operations Dept

they should respect there cargo , which is children.

What do you like best about your company?

Being able to get to know the kids I take to and from school

Review from Customer Support Dept

What would you most like to see improved at your company?

More hours each week day

Review from Customer Support Dept

Review Sentiment at First Student

68
68%
32
32%

About First Student's Outlook

D+
60/100

Where This Score Ranks First Student's Outlook

BOTTOM
25%

In the Bottom 25% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in metro

2nd

2nd place versus 1 competitors rated on Comparably

First Student's Outlook is scored a D+ by 459 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” First Student's Outlook score helps to boost their overall culture score, due partly to the fact that the Customer Support department’s positive scores help Outlook to be one of First Student's stronger culture attributes. Use the filters below to understand First Student employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 7 days ago.

Rate Outlook the Highest

  • Ethnicity - Other
    +23%
  • Experience - Entry Level
    +20%
  • Department - Customer Support
    +17%

Rate Outlook the Lowest

  • Ethnicity - African American/Black
    -7%
  • Experience - Over 10 Years
    -5%
  • Experience - 3 to 6 Years
    +1%

How First Student's Outlook Score is Calculated

FILTER RATINGS BY

Results from 257 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

58
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic11%
Good28%
Neutral37%
Bad15%
Terrible9%
How do your customers perceive your company?
AnswerPercent
Yes57%
No43%
Are you typically excited about going to work each day?
×
Rate your company