FSA Federal NC – North Central Department Employee Reviews | Comparably
FSA Federal Claimed Company
Our mission is to serve the public good by providing unwavering support to law enforcement agencies as they work to ensure safety and justice in our communities. We are equally dedicated to fostering a nurturing, inclusive, and empowering environment for our employees, recognizing that their well-being is fundamental to achieving our shared purpose. Through collaboration, integrity, and compassion, we strive to make a meaningful difference in the lives of those we serve and those who serve alongside us. Headquartered in Herndon, Virginia, we have more than 1000 employees in over 490 locations nationwide, including Guam, Virgin Islands, and Puerto Rico. read more
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EMPLOYEE
PARTICIPANTS
530
TOTAL
RATINGS
15356

FSA Federal NC – North Central Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

They seem to actually care and are responsive.

They keep me informed without micro-managing

Always willing to help out if needed.

Very supportive, understanding and knowledgeable about the product offered.

they keep us updated on trainings and changes to company

What does the leadership team need to get better at?

Leadership Reviews

They need to pay supervisors more. Paying them 2% over what the highest paid employee makes is not enough.

I have been forced to do work outside the scope of my employment in order to keep my employment. I would have thought that FSA would do something to change that, however, i have been working two positions my entire time at FSA.

I was relatiated against for something my supervisor did. Also, I was blamed for something my supervisor did and have been told I can no longer work overtime when I had to take on more work.

Work toward better wages who have longevity

Transparency is needed about what the value/salary worth of the employee is. This company needs less middle management and needs to invest more heavily in the front line workers. Frustrating expense of health care benefits and failure to meaningfully match retirement contributions in past and curren

What is the best part about your compensation package?

Compensation Reviews

Thete is nothing ovetly special. The check is always timely.

Medical insurance, leave and 401K.

Generous vacation, sick, and holiday leave.

The 401 matching benefits are a plus.

Medical benefits to include vision and dental

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I don't feel undervalued necessarily, just underpaid. My wage is below the average for my profession and below average comparing it to a similar federal position.

While I value the compensation overall, I sometimes feel the role expectations expand in practice beyond what is reflected in pay structure. The work often involves urgent, time-sensitive problem-solving and availability outside standard hours, which can feel like it exceeds the baseline scope.

Time in service or performance-based raise

I am a supervisor and FSA is only paying me 2% more than 3 of my highest paid employees. This makes me feel very undervalued.

WHAT WOULD MAKE ME FEEL BETTER IN MY POSITION IS A YEARLY RAISE AND BONUS.

What are some of the best things about your team?

Team Reviews

How nice and helpful everyone is! I always look forward to chatting with colleagues.

They seem to like their job & strive to have a good work product; they listen to directions & take constructive criticism well.

We are all professional and get along.

The are skillful, understanding, team players and also compassionate.

They are smart, loyal, and dedicated to the mission

What do your coworkers need to improve and how could you work together better?

Team Reviews

i don't have an answer

What is most positive about the culture and environment at your company?

Environment Reviews

The inclusivity and positive environment.

It's a friendly atmosphere & a place I look forward to coming to each day.

Open door policy for questions and assistance

Even though we are here to perform a job for a customer, the team also embraces you are a family member. Cares about the work and how they can assist but also is interested in any issues outside of work that they may be able to assist you with.

We are doing good work

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

I feel good about and enjoy the work I do.

All the people I work are great to work with.

The people I work with

Being successful with the product we produce and seeing the staff happy and enjoying their work.

I enjoy the nature of the tasks and it is gratifying to support the mission of the DOJ.

What's going wrong and how can it be improved?

Outlook Reviews

FSA should really consider letting employees telework again

The management in our district is horrible at this time. Hopefully when we get a new U.S. Attorney it will be better.

I have already explained that the management is treating me terrible because of something my supervisor did to me in my office.

What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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