FSA Federal W - West Department Employee Reviews | Comparably
FSA Federal Claimed Company
Our mission is to serve the public good by providing unwavering support to law enforcement agencies as they work to ensure safety and justice in our communities. We are equally dedicated to fostering a nurturing, inclusive, and empowering environment for our employees, recognizing that their well-being is fundamental to achieving our shared purpose. Through collaboration, integrity, and compassion, we strive to make a meaningful difference in the lives of those we serve and those who serve alongside us. Headquartered in Herndon, Virginia, we have more than 1000 employees in over 490 locations nationwide, including Guam, Virgin Islands, and Puerto Rico. read more
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EMPLOYEE
PARTICIPANTS
530
TOTAL
RATINGS
15356

FSA Federal W - West Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

I think they want to help, but they really lack knowing what the job I do actually is so they fail to completely understand what is needed.

Posted 23 days ago

They're very approachable and practical. They are easy to work with.

Always reaching out and making themselves available.

Regional Director Barbra Roach always makes herself available when I need to talk to her pertaining to work even after office hours. RD Roach has great leadership skills!

They know their staff and are compassionate

What does the leadership team need to get better at?

Leadership Reviews

Need better living wage been here 3 yrs and only got $1 raise so this does not make me want to stay in this company, fsa need to know The operation we go, the travel we do to HQ, and the people we meet, the info we have just knowing we r getting 23 per hrs is ridicules

Need better living wage been here 3 yrs and only got $1 raise so this does not make me want to stay in this company, fsa need to know The operation we go, the travel we do to HQ, and the people we meet, the info we have just knowing we r getting 23 per hrs is ridicules

What is the best part about your compensation package?

Compensation Reviews

Paid sick leave, bereavement leave, annual leave, jury duty leave, are available; excellent 401K investment vehicles (Vanguard Equity Income vehicle pays dividends, plus a company match; medical insurance; life insurance.

Being able to get paid out for vacation up to 80 hours per year if you have that accrued.

VSP (Vision Package to include Examine/Contacts)

The 401K with a match!

Less expensive healthcare for the employee and plenty of options if items need to be upgraded.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I have done research on other positions that are similar to mine, and they start out at $100k. I have 5 years of experience as a supervisor and even though I have earned praise and a raise in the last year, I still feel as if I could earn more.

Posted 23 days ago

Since telework was discontinued, I've been commuting for more than an hour and 30 minutes each way. The long travel time has significantly affected my work-life balance. I would appreciate it if flexible work hours or remote work options could be reconsidered to support better productivity.

It is an honor to have this position, however, with the transition in the economy and this company not providing increase in pay, my future with FSA might be coming to an end. This is painful to admit. I truly enjoying waking up and going to my office to support my team and country.

I believe that the U.S. Government is restricting the amount of compensation to contractors in the contract terms. I believe many of the Government employees with similar jobs are being overpaid for the amount of work they do, and they're always trying to push their work onto the contractors.

High pay per hour and pay for time on the job and the load standard.

What are some of the best things about your team?

Team Reviews

They are loyal and trustworthy. All are hard workers and respectful of one another and the customer. I am grateful to them and without them I would not be here today.

Posted 23 days ago

They work as a real team, support each other, and they are GOOD associates and personalities.

They are very knowledgeable in the work they perform.

I think majority of them with the exception of a few employees are team players and support each other!

They are intelligent and easy to talk to. I never have an issue reaching out for them to help with troubleshooting issues

What do your coworkers need to improve and how could you work together better?

Team Reviews

I'm talking about my co-workers at the customer site, not FSA co-workers.

They need to give us a better and fair raise. I have been here 5 years and still make as much as a mcdonald worker in california.

not being considered the "outsider/contractor"

Increase work ethic and take pride in a job well done - not just "do enough to get by" which is the mentality of several.

They need to have a better moral compass and more ethical behaviours.

What is most positive about the culture and environment at your company?

Environment Reviews

The employees support each other, with few complaints.

Diversity, looking for ways to improve and keeping up with ever changing climate.

FSA works extremely well and close with the customer. We are one Team working to get the job completed!

The company leans into helping the employees and makes sure that the customer has the resources needed

The message that is put out about doing good for the Country and pushing the proper agenda

What needs to change to make the company culture better?

Environment Reviews

Better understanding of what each of the REA's, DA's and supervisors do on a daily basis. That would help the company gear their training and benefits to better suit their employees. Providing more opportunities for growth and advancement would be extremely helpful. Allowing employees to thrive.

Posted 23 days ago

Should be better training for new employees to prepare them for the job that we are doing.

Give out better raise to employee who have commited to stay with the company. I have been here 5 years and make as much as a mcdonald worker in california. fsa need to treat there hourly worker more fair with raise increase and better vacation and sick hours.

Need better living wage been here 3 yrs and only got $1 raise so this does not make me want to stay in this company, fsa need to know The operation we go, the travel we do to HQ, and the people we meet, the info we have just knowing we r getting 23 per hrs is ridicules

Need better living wage been here 3 yrs and only got $1 raise so this does not make me want to stay in this company, fsa need to know The operation we go, the travel we do to HQ, and the people we meet, the info we have just knowing we r getting 23 per hrs is ridicules

What did you like most about the interview process?

Interviews Reviews

There aren't any Interviews reviews of FSA Federal yet.
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What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of FSA Federal yet.
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What makes you most happy at work?

Outlook Reviews

Providing excellent customer support and service; achieving the law enforcement customer's goals to defeat the criminals, take away their ill-gotten rewards; and protect the public, not just in the United States, but all over the world.

Keeping busy with the workload and type of work being done.

The people I work with who are employed by FSA and DEA.

Resolving issues and ensuring others have a positive experience

Getting assigned a new project and being able to work that project towards completion

What's going wrong and how can it be improved?

Outlook Reviews

More opportunities to grow and learn. Diversify positions so we can help the customers with more. Better pay and cost of living increases annually. Better understanding of each office and the needs for the customers so the REA's can be better equipped to help. Provide motivation to do better.

Posted 23 days ago

I have been here 5 years and make as much as a mcdonald worker in california. fsa need to treat there hourly workers more fair with raise increase and better vacation and sick hours. We have a cap of two weeks of sick time and that does not roll over.my only raise is cost of living and not promotion

I have never really felt that I was a good fit for the job I am in. I prefer to work in an environment that is more low key and peaceful with very little stress. I feel that the knowledge, skills and abilities I have are not utilized to their highest level, pay is not adequate for what I do daily.

Need better living wage been here 3 yrs and only got $1 raise so this does not make me want to stay in this company, fsa need to know The operation we go, the travel we do to HQ, and the people we meet, the info we have just knowing we r getting 23 per hrs is ridicules

Need better living wage been here 3 yrs and only got $1 raise so this does not make me want to stay in this company, fsa need to know The operation we go, the travel we do to HQ, and the people we meet, the info we have just knowing we r getting 23 per hrs is ridicules

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of FSA Federal yet.
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What would you most like to see improved at your company?

Outlook Reviews

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