Gainsight KPIs and OKRs | Comparably
Gainsight Claimed Company
Gainsight, the Customer Success company, offers businesses everything they need to retain customers and drive company growth read more
EMPLOYEE
PARTICIPANTS
135
TOTAL
RATINGS
2042
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Gainsight KPIs and OKRs

At Gainsight 89% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Gainsight's KPIs and OKRs is essential for its success. Out of 11 Gainsight employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 11 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes89%
No11%
Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Gainsight is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Gainsight employees shared they generally receive helpful feedback once a month or every week, while 25% of Gainsight employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.

AnswerPercent
Yes25%
No75%
Are you typically recognized for the impact and accomplishments you make for your current company?
AnswerPercent
Every week33%
Once a month42%
Once a quarter25%
Once a year0%
Never0%
How often do you get valuable feedback on how to improve at work?
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