Giant Eagle Outlook Employee Reviews | Comparably
Giant Eagle is a national supermarket chain with some of their own brands of products. read more
EMPLOYEE
PARTICIPANTS
671
TOTAL
RATINGS
6148

Giant Eagle Outlook Employee Reviews

What makes you most happy at work?

Getting everything done without feeling like I am going to collapse afterwards. Interacting with the awesome customers.

Self-growth and improvement independent of my work activities.

I work with my family . My husband and son both work with me .

Greeting my customers and putting a smile on there face

Review from Sales Dept

My customers and fellow employees well some of them that is

My coworkers, and the customers and I love my position

Review from Sales Dept

Co workers are nice to wirk with

Review from Sales Dept

I work in numerous areas of the store but enjoy coordinating the most. I like helping the cashiers, customers and enjoy solving problems.

Meeting new ppl,focus on your task

All the equipment working properly

Talking with customers and helping them with their purchases

My customers make my day

My team, I learn so much from them and feel that my work is valued. We work together well.

my coworkers and making new friends

The extremely rare occasion of being appreciated

Being able to be comfortable welcomed and accepted

When its time to leave or take a break

Helping the customers and my co workers

Being with my team members and helping our wonderful customers

Being included participating in the company success being talked to like a human being upbeat mood.

What's going wrong and how can it be improved?

Abusive management. Low morale. Make people feel like a team instead of punishing them for showing up

Tell others don't feel like they have to stay here. They can thrive elsewhere even though it is scary at first, but it starts with a first step. this is a revolving door. A company should treat you like they want you to stay there.

Better pay for people with more challenging jobs.

The company lies about low prices and excellent quality. The company nitpicks Curbside. Curbside should be rated on Product quality, Order Filled on time, and customer communication.

The price gouging is the main culprit.

there is an embedded cancer in upper management, they only promote each other a group of about 5-7 people

Review from Operations Dept

Invest in your employees and they will invest in your company. Give us a reason to love this place again and we'll give you the entire world. It's hard to be enthusiastic when you're shortstaffed, underpaid, underappreciated, and customers can really see that.

They say that upward movement is a benefit from working there but I have not seen any evidence of such. They don't hire existing employees to be team leaders or managers, thise are outside people. I know so many experiencef people that have worked there for 5+ years, and only earn $1 more than most.

They already knows but pretend like not knowing

Making the employees happy woukd improve the company

Better pay and morale could be improved

Review from Operations Dept

Poor management due to poor pay. Like the old saying goes.. “ you get what

Review from Sales Dept

everything the boss stinks and there is no help

Review from Sales Dept

Giant Eagle does not recognize the struggle at store level. More and more is expected with understaffed stores and underpaid team members yet the expectation is higher than ever.

Review from Operations Dept

the people can show common courtesy

Review from Sales Dept

The company keeps cutting more and more hours. The expected work pace has become almost impossible and it's negatively affecting customer care.

Review from Customer Support Dept

Hours and stress levels they could be better

Review from Sales Dept

Not enough quality workers. Low pay and hours don't attract people. Raise pay across the board.

Review from Sales Dept

No teamwork everyone is out for themselves

Review from Customer Support Dept

listen to employee feedback please

Review from Sales Dept

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Review Sentiment at Giant Eagle

71
71%
29
29%

About Giant Eagle's Outlook

D
56/100

Where This Score Ranks Giant Eagle's Outlook

BOTTOM
15%

In the Bottom 15% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in Pittsburgh, PA

5th

5th place versus 5 competitors rated on Comparably

Giant Eagle's Outlook is scored a D by 1145 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Giant Eagle's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Customer Success department’s negative scores cause Outlook to be one of Giant Eagle's weaker culture attributes amongst employees. Use the filters below to understand Giant Eagle employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated a day ago.

Rate Outlook the Highest

  • Department - Marketing
    +24%
  • Tenure - Less than 1 Year
    +23%
  • Department - Product
    +13%

Rate Outlook the Lowest

  • Department - Customer Success
    -31%
  • Ethnicity - Asian or Pacific Islander
    -12%
  • Experience - Over 10 Years
    -12%

How Giant Eagle's Outlook Score is Calculated

FILTER RATINGS BY

Results from 659 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

57
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic11%
Good38%
Neutral35%
Bad12%
Terrible4%
How do your customers perceive your company?
AnswerPercent
Yes48%
No52%
Are you typically excited about going to work each day?
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Rate your company