Global Payments Employee Reviews
Out of 73 Global Payments employee reviews, 76% were positive. The remaining 24% were constructive reviews with the goal of helping Global Payments improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Motivated for change -adaptable. It would be nice if senior leaders actively engaged with all levels of personnel.
My direct manager is excellent - a perceptive, practical, intelligent supervisor. Unfortunately, corporate does not care to ask those on the ground what the day-to-day reality of work is or what we need to deliver excellence.
The leadership team at Heartland is great, but they are shackled by Global Payments leadership team which is most concerned with profits rather than people.
They are approachable and do not treat you like you are unworthy to speak to them. I've seen this before at a previous job/company.
Good but I have open an account ur company
What does the leadership team need to get better at?
For the companies interest a culture of innovation at the bottom should be present. The phillosophy taught is not upheld by higher-ups only the people at the bottom. There is a complete disregard for employees trying to move on up either from management stonewalling employees trying to move on.
taking care of there workers
Make a product that works, then sell it. Dont lie, then scramble.
What is the best part about your compensation package?
pay, benefits, holidays, 401K and vacations
work-life balance and an individual's well-being
A lot of time off
The constant mergers have caused hiring freezes, lay offs, and not making good on converting contract-to-hire agreements. The IT subsidiaries have suffered because of this. Certain things about the business model through off work life balance and the business takes to many risk. MVP first.
Residual Compensation, for life, even if you leave
Why do you feel undervalued and what would make you feel better about your compensation?
Fair and competitive wages aligned with the financial industry and market.
Our yearly increases are set before employee performance is assessed so managers aren't really empowered to give yearly raises that keep up with inflation and reward great performance by the employee.
I am trying to get a day shift so i can spend time with my family, global payments knows this however has done nothing to help
Compensation was reduced in pandemic but company forged ahead with making more profits and publicly appauled itself for making fortune 500 list while not giving staff back what they took from us.
What are some of the best things about your team?
They care about trying to do a good job. Antiquated equipment, systems, competing legacy cultures have really tore the teams down.
Highly skilled contributors who want to make top tier solutions and do the best they can.
Our support of each other and our professional manner; our direct managers.
We are trusting, we have built a safe place to be open about our mistakes and learn from them. We are empowered to a degree to improve our business processes.
We work hard and have a high completion and satisfaction rate that is typically above 95%
What do your coworkers need to improve and how could you work together better?
i have been treated so bad until I am just almost speak less...
Hire more, less oversea contractors.
What is most positive about the culture and environment at your company?
My Manager does a great job of listening and helping where he can. My teams are all rockstars.
Diversity in its workforce and remote status optional
Good people working together with a common goal of improvement and support for each other.
safe and positive environment, my colleague are nice, no racial discrimination and I'm happy to work with different ethnicity
The people make this place great.
What needs to change to make the company culture better?
Resourcing and balanced work loads; flexible work from home arrangements
new leadership and taking care of employees
What did you like most about the interview process?
I met great knowledgeable team members
I was interviewed by three people that I ended up working closely with. Learned a lot over my time here as well as they made me feel relaxed which can be difficult for me sometimes.
There were no trick questions, all competency based
I was kept up to date with the progress of my application every step of the way.
What would you improve about your company's interview process?
Better follow-up communication, whether positive or negative.
What makes you most happy at work?
I do get to work with new technologies and my work absolutely makes a difference.
A job well done at the end of a quarter or year
the people I work with
My teammate at my building. We get along great and always find a way to complete our goals on time and with superior quality.
environment, culture, salary, work load and support that we needed for example: training courses
What's going wrong and how can it be improved?
new managemdent to take care of the employees
What do you like best about your company?
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What would you most like to see improved at your company?
transparency, fair compensation