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The company is everything but positive.
What's going wrong and how can it be improved?
Fix management they are the only ones causing issues.
What do your coworkers need to improve and how could you work together better?
Fix management because all problems stem from there. They unjustified treatment of employee and customer is was causes everyone's irritable mood/hostile environment.
What does the leadership team need to get better at?
Everything, they are terrible at making a right decisions to run the departments smoothly. They do not care about the customer so long as we get their money without providing the service they paid for. Everyone is quitting, understandable, they dont want to continue sacrificing their integrity.
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