Goodwill Senior Customer Service Manager Salaries in Baltimore, MD | Comparably
"Goodwill provides job training, employment placement services and other community-based programs." read more
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Goodwill Senior Customer Service Manager Salaries in Baltimore, MD

The average Goodwill Senior Customer Service Manager in Baltimore, MD earns an estimated $133,579 annually, which includes an estimated base salary of $119,246 with a $14,333 bonus. Goodwill's Senior Customer Service Manager compensation is $63,284 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Goodwill in Baltimore, MD can range from $115,000 - $150,000.

In Baltimore, MD, The Customer Support Department at Goodwill earns $137 more on average than the Legal Department.

Last updated 4 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$133,579
Average Compensation
$119,246
avg. base
$14,333
avg. bonus

Senior Customer Service Manager Salaries at Goodwill

In Baltimore, MD, Senior Customer Service Managers earn $179 more than Customer Service Managers.

Customer Service Manager
$133k*
Technical Support
$61k*
CS Rep
$57k*
* estimated salary

Compensation at Goodwill by Department

In Baltimore, MD, The Customer Support Department averages $137 more than the Legal Department, and $31,732 less than the Sales Department

Sales
$167,200 Avg. total comp.
+$32k
Customer Support
$135,468 Avg. total comp.
Legal
$135,331 Avg. total comp.
-$137

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Goodwill reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Goodwill reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Goodwill Rate Their Compensation

The majority of Senior Customer Service Managers at Goodwill believe they're not compensated fairly. 27% of Senior Customer Service Managers at Goodwill say they receive annual bonuses, and the majority (56%) are satisfied with their benefits. See more compensation ratings at Goodwill

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