-7
eNPS Score
Q&A With Goodwill Employees
Goodwill employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Goodwill
Pay the employees more, instead of the executives!
They truly care about you
Review from Product Dept
It's a great company to work for. The job is still strenuous retail, but has a great mission that helps offset the difficulties of the job.
403b and retirement plan is pretty cool
People Care about service and helping people.
Review from Executive Dept
What it's like to work at Goodwill
- Goodwill employees generally work 8.2 hrs a day
- Employees at Goodwill report the work pace is comfortably fast
- On a typical day, employees at Goodwill have 2 meetings
- 75% of Goodwill employees look forward to interacting with their team every day
- Goodwill employees most often take 0-10 paid vacation and sick days each year
- 64% of Goodwill employees report they are happy with their work life balance
- Goodwill employees typically get valuable feedback on how to improve at work Every Week
- 68% of Goodwill employees call their work environment positive
Q&A With Goodwill Employees
IDX: 0 TOT: 86
Does Goodwill drug test or do a background check?
Top Employee Response
yes to both
Thats a nope.
yes
If you could make changes, how would you improve the culture at Goodwill?
hire and train new manager
get better managers
Make incentives better for everyone.
What's the interview process like at Goodwill?
Top Employee Response
You are constantly reminded how much you do not matter to the company. In the aspect of being so small.
you are made to feel small
makes you feel small/ but you need a job
How's the work life balance at Goodwill?
there is no balance/your work is all.
so-so
Not a problem. rarely does Goodwill need to demand beyond what the need is.
What is the dress code at Goodwill?
Top Employee Response
they tell you what to wear and when
whatever they want you to wear and when
Blouse dress pants..jeans on weekends
How long after an interview at Goodwill does it take to hear back?
very soon/ they always need people
right away they always need people, nobody works long
Not long..few days..high turnover job
How long does it take to hear back after applying to Goodwill?
same day
not very long at all
Few days high turnover job
What are your coworkers at Goodwill like?
scared to talk
they are afraid to talk to others
Nice some are hard working
What benefits does Goodwill provide?
basics
Life insurance health insurance 401-k
steady employment. Vacation time off. Positive work atmosphere. Maternity time off.
How's the morale at Goodwill?
very low
Very low right now...people are either leaving or planning on leaving
low - employees feel like they work in a factory where the only thing that matters is your production numbers
How long do the interviews usually take at Goodwill?
15 mim
30 minutes or less
10 min
What should I wear for an interview at Goodwill?
Top Employee Response
I just wore jeans and a nice blouse. Goodwill is very casual.
I would say business casual.
dresses and 3piece suits. As formal as possible.
How's the vacation policy at Goodwill?
Not all positions get vacation time. Some get a week a year, other employees accrue PTO.
It varies by position. My position didn't get vacation pay, but other people in my department got one week of vacation a year.
One of its best features. As you put in hours, you build credit on your amount of vacation time. Holidays are paid vacations.
What do people at Goodwill think about the CEO? What do they do well and what can they improve?
they are ok/ you never see them. they can improve management
I don't know what people think about the CEO. I think they try hard to accommodate the employees. Some work areas could be improved
Well, Goodwill has a leading CEO that has only been around a few year at Goodwill. He should be promoting himself, via video, and to new employee's, an introduction on paper &/or video.
What part of Goodwill's business is growing fastest? What part is having difficulties?
donations are great/ prices are too high
donations are good,prices are to high.
Retail is having difficulties due to lack of volume for sale to the public. Retention of employees growing.
How are the dental insurance options at Goodwill?
what dental ins.
Expensive
Insurance options are really good
How often do employees get raises at Goodwill?
do goodwill give raises
once a year/ after you have been there a year
Once a year.
How does Goodwill make decisions around promotions?
only the manager
whatever the manager thinks
Based on quality of work, having necessary skills for new position.
How do you feel about going to work at Goodwill everyday?
I was forced to quit
Used to love it...I dread closing the store...some things we deal with cause frustration
the only minor drawback....the scheduling is such ( also due to the public preferences for daytime ) that its static. Not variety in scheduling. Working with the people makes it worthwhile
What's the best part of your job at Goodwill?
going home
Interacting with the customers
When its work, I am never bored. When its benefits, vacation time off.
How do you feel about Goodwill's future?
not good unless they change some tactics
That if things keep going the way they are now it will get worse if things don't change for the employees on the lower level
They are leaders in there field. They will be here while other business's of it's kind fail or retire.
How can I improve my chances of being hired at Goodwill?
Present yourself as a competent hard working individual, pass the interview and pass your drug test
Apply and follow up
Listen more than worrying what Goodwill thinks of you. Be prepared to either show your knowledge or understanding. The job interview is more like a classroom with others doing the same thing you are.
What kind of people succeed at Goodwill?
only managers who can do whatever they want
Hard working people
You must be positive and stable emotionally. Patience as well since the rewards come with experience.
Why work for Goodwill?
only if you got to have any kind of job
Supposedly they help the community and that's a good incentive
If you are unemployed, they provide skills that are still needed and used in the retail sector. Goodwill fits just about all demographics found in our modern civilization. It's truly a hand up rather than a hand out. Its one of the few organizations that incorporates for-profit strategies to benefit its non-profit mission statement.
How's the work pace at Goodwill?
fast
Very busy
fast involving
Curious about what work's like at Goodwill?
Anonymously Ask Goodwill Employees Any Question
Should I work at Goodwill?
38% of Goodwill employees would encourage their friends to become coworkers, whereas 17% are neutral and 45% would not recommend working at Goodwill to their friends.
| 38% | Promoters |
|---|---|
| 17% | Passive |
| 45% | Detractors |
Working at Goodwill's competitors
Recently Asked Questions about working at Goodwill
- Does Goodwill have a volunteer program?
- What is Goodwill's policy towards pets in the workplace?
- What are the most important soft skills to be successful at Goodwill?
- What do you wish you knew before starting at Goodwill?
- What skills do you need to be successful in the Customer Support department at Goodwill?
