-7
eNPS Score
Q&A With Goodwill Employees
Goodwill employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Goodwill
Pay the employees more, instead of the executives!
They truly care about you
Review from Product Dept
It's a great company to work for. The job is still strenuous retail, but has a great mission that helps offset the difficulties of the job.
403b and retirement plan is pretty cool
People Care about service and helping people.
Review from Executive Dept
What it's like to work at Goodwill
- Goodwill employees generally work 8.2 hrs a day
- Employees at Goodwill report the work pace is comfortably fast
- On a typical day, employees at Goodwill have 2 meetings
- 75% of Goodwill employees look forward to interacting with their team every day
- Goodwill employees most often take 0-10 paid vacation and sick days each year
- 64% of Goodwill employees report they are happy with their work life balance
- Goodwill employees typically get valuable feedback on how to improve at work Every Week
- 68% of Goodwill employees call their work environment positive
Q&A With Goodwill Employees
IDX: 25 TOT: 86
How much diversity is there among employees at Goodwill?
lots/ you are not aloud to talk much
A little bit
highly diverse!
How do I do well in an interview at Goodwill?
say yes to everything
They'll hire anyone
Be honest and KNOW what you can bring to Goodwill working there!
How can I get hired at Goodwill as a recent grad?
Apply. They ALWAYS need people.
submit an application/ they hire everyday
How hard is it to get promoted at Goodwill?
not hard/ if you want more work.
you can get the job, not the pay
How common is it to switch departments or teams at Goodwill?
if they want you moved, you are moved. if not you stay where they want you
Not often
How are the healthcare options at Goodwill?
Expensive
All insurance options are good
How are the career growth opportunities on the Customer Support team at Goodwill?
No room for advancement unless you become a key holder for less than a dollar more than a regular sales associate who makes minimum wage
They like to dangle it in front of your face like a carrot but rarely follow through if at all
What's the office vibe like at Goodwill?
do what you are told/ the manager is always right
Very positive. Friendship based vibe.
What are you most excited about working at Goodwill?
Used to be excited about going to work, I'm grateful but now dread going on days we work late shift....no incentives, low pay and high productivity expected from all employees.. high turnover job...benefits extremely expensive and not affordable . Free clothing voucher program for new employees discontinued...
Challenging work environment. Always plenty of new work experience in customer service.
How secure do you feel at your job at Goodwill?
Secure
They will be here when I am gone. Very secure place to work.
How difficult is it to maintain a social life while in your job at Goodwill?
Not hard but after work you're really too exhausted to do anything else but rat shower and sleep
not a problem.
What unique perks and benefits does Goodwill provide?
discounts at certain times
none I know of.
What's one thing you wish you'd known before joining Goodwill?
wish I had known the unruly habits of the manager
how fast I would be promoted.
How would you describe your overall experience interviewing at Goodwill?
felt less than human
Great! Better than expected.
What was the most difficult question that was asked during your interview at Goodwill?
do you mind cleaning the bathroom
What can I bring to Goodwill as an employee?
What's the work from home policy like at Goodwill?
no such thing
Given the kind of retail, that has yet to emerge.
How flexible is your work schedule at Goodwill?
Very.
not at all in my department/area of work!
Who did you meet with during your interview? And how long did it take to hear back from Goodwill?
I met Seattle's senior manager for all stores. He called back within 24 hours.
my manager, 3 weeks
How would you compare interviewing at Goodwill to other places you've interviewed?
The Best.
very thorough and involved.
What's the pay like for Customer Support roles at Goodwill?
Minimum wage
poor
What's the vibe like in the Customer Support dept at Goodwill? How many hours are you working?
40 morale is low..ppl are planning on leaving...
oh it all depends on who the co workers are- it can be a breath off fish air or downright emotionally abusive
Does Goodwill have a volunteer program?
Yes
What is Goodwill's policy towards pets in the workplace?
No policy
What are the most important soft skills to be successful at Goodwill?
consistency Bring your best at each day try to get as good numbers as you go. Each job has different needed. I worked wares daily is around 450 priced items. It's warm dusty. It's inside but outside weather so you feel the heat. So be hydrated and drink water as much as possible. Through put the day. Stay safe and have the best day you can. Don't let little thing hurt you
What do you wish you knew before starting at Goodwill?
Where I worked it was in a warehouse looking area but with outside weather like wind dust and what ever else. But I personally like the job done jobs are hard them others but all in all not a bad job and always full time endless you ask for different.
Curious about what work's like at Goodwill?
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Should I work at Goodwill?
38% of Goodwill employees would encourage their friends to become coworkers, whereas 17% are neutral and 45% would not recommend working at Goodwill to their friends.
| 38% | Promoters |
|---|---|
| 17% | Passive |
| 45% | Detractors |
Working at Goodwill's competitors
Recently Asked Questions about working at Goodwill
- Does Goodwill have a volunteer program?
- What is Goodwill's policy towards pets in the workplace?
- What are the most important soft skills to be successful at Goodwill?
- What do you wish you knew before starting at Goodwill?
- What skills do you need to be successful in the Customer Support department at Goodwill?
