Goodwill Competitors | Comparably
"Goodwill provides job training, employment placement services and other community-based programs." read more
EMPLOYEE
PARTICIPANTS
821
TOTAL
RATINGS
8404

Goodwill Competitors

Goodwill competitors include The Salvation Army and American Red Cross. Goodwill ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Goodwill compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
2nd
Gender Rank
2nd
Diversity Rank
3rd
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
1st

See Goodwill Culture vs Competitors:

Goodwill Competitors
RankCompanyScore
1Goodwill65
2The Salvation Army63
3American Red Cross61

Goodwill Competitors at a Glance

Product Quality Score Comparison

Goodwill Ranks 2nd in Product Quality Score

550 Customers rate Goodwill's Product Quality Score a 2.9/5, which ranks it 2nd against its competitors, below The Salvation Army.

  1. 1st
    The Salvation Army
    3.1 / 5
  2. 2nd
    Goodwill
    2.9 / 5
  3. 3rd
    American Red Cross
    2.7 / 5
Product Quality Score Comparison
RankCompany Score
1The Salvation Army62
2Goodwill58
3American Red Cross54
NPS Comparison

Goodwill Ranks 2nd in Net Promoter Score

636 Customers rate Goodwill's Net Promoter Score a -16, which ranks it 2nd against its competitors, below The Salvation Army. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Goodwill to a friend?”.

  1. 1st
    The Salvation Army
    -6
  2. 2nd
    Goodwill
    -16
  3. 3rd
    American Red Cross
    -17
NPS Comparison
RankCompany Score
1The Salvation Army-6
2Goodwill-16
3American Red Cross-17
Pricing Score Comparison

Goodwill Ranks 2nd in Pricing Score

504 Customers rate Goodwill's Pricing Score a 2.7/5, which ranks it 2nd against its competitors, below The Salvation Army.

  1. 1st
    The Salvation Army
    2.9 / 5
  2. 2nd
    Goodwill
    2.7 / 5
  3. 3rd
    American Red Cross
    2.6 / 5
Pricing Score Comparison
RankCompany Score
1The Salvation Army58
2Goodwill55
3American Red Cross52
Customer Service Comparison

Goodwill Ranks 1st in Customer Service

485 Customers rate Goodwill's Customer Service a 3/5, which ranks it 1st against its competitors.

  1. 1st
    Goodwill
    3 / 5
  2. 2nd
    The Salvation Army
    3 / 5
  3. 3rd
    American Red Cross
    2.7 / 5
Customer Service Comparison
RankCompany Score
1Goodwill60
2The Salvation Army60
3American Red Cross54
Overall Culture Score Comparison

Goodwill Ranks 1st in Overall Culture Score

821 Employees rate Goodwill's Overall Culture a 65/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Goodwill
    65 / 100
  2. 2nd
    The Salvation Army
    63 / 100
  3. 3rd
    American Red Cross
    61 / 100
Overall Culture Score Comparison
RankCompany Score
1Goodwill65
2The Salvation Army63
3American Red Cross61
eNPS Comparison

Goodwill Ranks 2nd in Employee Net Promoter Score

698 Employees rate Goodwill's Employee Net Promoter Score a -9, which ranks it 2nd against its competitors, below The Salvation Army. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Goodwill to a friend?”.

  1. 1st
    The Salvation Army
    -8
  2. 2nd
    Goodwill
    -9
  3. 3rd
    American Red Cross
    -24
eNPS Comparison
RankCompany eNPS
1The Salvation Army-8
2Goodwill-9
3American Red Cross-24
Gender Score Comparison

Goodwill Ranks 2nd in Gender Score

170 Employees rate Goodwill's Gender Score a 62/100, which ranks it 2nd against its competitors, below The Salvation Army. The Gender Score tracks how positively women rate their experience at Goodwill.

  1. 1st
    The Salvation Army
    63 / 100
  2. 2nd
    Goodwill
    62 / 100
  3. 3rd
    American Red Cross
    59 / 100
Gender Score Comparison
RankCompany Score
1The Salvation Army63
2Goodwill62
3American Red Cross59
Diversity Score Comparison

Goodwill Ranks 3rd in Diversity Score

73 Employees rate Goodwill's Diversity Score a 58/100, which ranks it 3rd against its competitors, below American Red Cross. The Diversity Score tracks how positively diverse employees rate their experience at Goodwill.

  1. 1st
    The Salvation Army
    60 / 100
  2. 2nd
    American Red Cross
    59 / 100
  3. 3rd
    Goodwill
    58 / 100
Diversity Score Comparison
RankCompany Score
1The Salvation Army60
2American Red Cross59
3Goodwill58

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