Goodwill Employee Reviews
Out of 1163 Goodwill employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Goodwill improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Goodwill compared to all other departments at the company. The Admin team offered the most constructive feedback, with 52% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Product Dept
What do you like best about the leadership team?
open door and willing to communicate
Review from Operations Dept
Connections with employees is effective
They work with all the employees and they help out all the employees they don't leave any of us employees in the dark
Review from Product Dept
They truly care about their workers.
Fair to everyone and is very understanding and is a go getter
What does the leadership team need to get better at?
Being human and caring about humans
Listening to the frontline employees
Treating people better with respect
Not over stuffing the racks so that floor work can be done in the time expected. Company pet- bullies need to be wrote up for bullying.
Less computer training and more hands-on training more talk about rules and regulations explaining things to details and not making rules as something happens. It's like they make rules or something happens.
What is the best part about your compensation package?
It was hard comiting yes or no, for this one, I get PTO, employee discount & a bonus when our store is meeting sales goal.
Benefits package is fair and meets my needs.
well paid, completive benefits and bonus
Review from Operations Dept
Don't have one as I'm a part time employee
I don't have that package. I'm part time.
Why do you feel undervalued and what would make you feel better about your compensation?
A higher wage and more hours.
Sure would like better dental insurance
working at Evergreen Goodwill has made me disgusted with retail.
The salary should be atleast $22 per hour.
We should make more money, wealth should be better distributed in the company
What are some of the best things about your team?
I get along with most some I get aggravated with but we manage to make through a day
There are 2 meetings, the first goes over numbers of each of our store departments, the second goes over store operation. We have a team of people consistently ready to help us make goal.
Passionate and skilled about the work being done
Personality they try to do the right thing
Review from Executive Dept
different people working together to build a better place
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
Most coworkers are attempting to resell products which is against goodwill policy. Because of their involvement in the reselling they improperly price products losing possible profit for goodwills mission
Stop whining and work and their numbers might be better.
They would like to be treated with dignity.
They are all under stress every day
We all work together there hard working people.
What is most positive about the culture and environment at your company?
We try to make it remain positive we talk to each other in postive manner
The deparyment I work in is passionate and works well together.
open door and communication is two way
Review from Operations Dept
Young or old coworkers respect each other
That is the diverse in every way
What needs to change to make the company culture better?
The whole agencies is a lie they need to stop promoting that they help people when they themselves don't even hire someone cause of a small record their fake
I feel that more structure is needed
More money and positive people
Management team that is trained better.
Review from Sales Dept
Better staffing and management in the store
Review from Sales Dept
What did you like most about the interview process?
I had no issues if I had questions they were right there and helpful they had me look forward to being a new employee
I was told I would be the 1st employee to see the store completely empty, that I got the job just from interning at other jobsites.
It was thorough and fair.
they asked questions about my plans for future and what I can bring to the table
Review from Operations Dept
He took the time to explain the job and he took us to what we were going to do with our work
What would you improve about your company's interview process?
Pay for potential employees to have a drug test - don't wait until they almost die from handling new goods textiles from China and then go " oh yeah, we need your pee." I am quite sure my smoking pot after work didn't cause an allergic reaction. New Goods from Goodwill are TOXIC!!!!
Make it little more comfortable with the manages doing the interview
Encourage the applicant to seek employment elsewhere
They need to look for people who want to work.
Review from Operations Dept
I would improve on them asking questions more and taking away the drug test
Review from Sales Dept
What makes you most happy at work?
Being able to talk with co workers & our loyal frequent shoppers, as well as working
Impacting lives of those who need a helping hand.
the people and seeing new things
Review from Operations Dept
Interaction with coworkers knowing that I count as a valuable worker
My customers especially my regular customers they come in every day or three times a week at least
What's going wrong and how can it be improved?
Unorganized,missmanaged,unfair treatment,big bosses not stickin their nose up,when we are the ones makin them money,they act like your non-existant
Review from Operations Dept
If they could treat employees as human beings, that would be a start.
Very poor leadership in the store very bad store Managers
Need to take care of your enployees
goodwill has a bad reputation of not being a good charity to donate to. Goodwill should show more proof of what it does with donations and money recieved from store sales
What do you like best about your company?
I love how fast paced it is
off time wnen its time to go home we all shout
Review from Customer Support Dept
They help out the community
The job growth is endless
Willing to try new ways to accomplish something.
What would you most like to see improved at your company?
Leadership is awful. Take the titles away.
new managers and cleaner workplace
Review from Customer Support Dept
Higher wages and better environment
The drama filled work politics
Higher pay and lower pay to those that are low performers.