Goodwill Outlook Employee Reviews | Comparably
"Goodwill provides job training, employment placement services and other community-based programs." read more
EMPLOYEE
PARTICIPANTS
812
TOTAL
RATINGS
8376

Goodwill Outlook Employee Reviews

What makes you most happy at work?

Being able to talk with co workers & our loyal frequent shoppers, as well as working

Impacting lives of those who need a helping hand.

the people and seeing new things

Review from Operations Dept

Interaction with coworkers knowing that I count as a valuable worker

My customers especially my regular customers they come in every day or three times a week at least

Seeing my regulars. Helping people make selections and help them find what they are looking for. No problems with the register terminals is a plus too. Seeing my co-workers.

Working remotely makes me most happy.

Raising money to help people

The work schedule and fast pace

The people I work with are amazing

It's a light hearted comfortable environment, but at the same time we all work hard and always get our daily tasks completed. Also, I like them, there nice, good people

Review from Sales Dept

Being able interact with custmer

The goals my teams achieves

Interac with eveybordy and see customer leave happy

We work at giving second chances for people and things. We always find the most wonderful suprises!

Review from Executive Dept

Consistent application of policies and procedures. Knowing that all employees get treated fairly. Co-workers who are even keeled, professional and want to do good work.

Seeing clients with disabilities succeed in their work and increase their independence.

The positive atmosphere with my coworkers

Being left to my own devices.

Keeping a clean store, making the customers feel welcome and putting out good product for the customers.

What's going wrong and how can it be improved?

Unorganized,missmanaged,unfair treatment,big bosses not stickin their nose up,when we are the ones makin them money,they act like your non-existant

Review from Operations Dept

If they could treat employees as human beings, that would be a start.

Very poor leadership in the store very bad store Managers

Need to take care of your enployees

goodwill has a bad reputation of not being a good charity to donate to. Goodwill should show more proof of what it does with donations and money recieved from store sales

Remove the current store manager so that branch can succeed.

Employees getting more respect from corporate

The condition of the store is nasty. They come back tho because they grab good finds. But they complain about the store's lack of cleanness

Pay living wage. Sell at better prices. Stop being greedy when annual revenue is well into the millions. Doesn't sound like a company that's trying to help.

Too late to save a sinking ship

The donors are misinformed about what happens to thier donations

Review from Operations Dept

Brick and mortar locations are becoming nonexistent

Prices waaay to high.Totally unrealistic and unreasonable prices

Too much work for employees. Too much greed by managers.

Review from Operations Dept

Better co workers would help

Review from Sales Dept

More meetings of safety and loss prevention

Review from Operations Dept

Better management and equal treatment

Review from Sales Dept

That's not a question for me to answer because I would change everything.

Review from Sales Dept

If management didn't pick favorites.

Review from Sales Dept

Management can be unpleasant; they don't listen to employees and can be put-downs.

Review from Customer Support Dept

What do you like best about your company?

I love how fast paced it is

off time wnen its time to go home we all shout

Review from Customer Support Dept

They help out the community

The job growth is endless

Willing to try new ways to accomplish something.

I like my 9-5 hours

Review from Customer Support Dept

What would you most like to see improved at your company?

Leadership is awful. Take the titles away.

new managers and cleaner workplace

Review from Customer Support Dept

Higher wages and better environment

The drama filled work politics

Higher pay and lower pay to those that are low performers.

How they treat employees when it's not to self promote in public

Review from Sales Dept

Communication between coworkers

Review from Sales Dept

Raises and bonuses and incentives

Review from Customer Support Dept

Pay, moral, management.

Review Sentiment at Goodwill

66
66%
34
34%

About Goodwill's Outlook

C
67/100

Where This Score Ranks Goodwill's Outlook

BOTTOM
45%

In the Bottom 45% of 1226 similar size companies on Comparably

BOTTOM
40%

In the Bottom 40% of 179 companies in Washington, DC

2nd

2nd place versus 2 competitors rated on Comparably

Goodwill's Outlook is scored a C by 1474 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Goodwill's Outlook score helps to boost their overall culture score, due partly to the fact that the Communications department’s positive scores help Outlook to be one of Goodwill's stronger culture attributes. Use the filters below to understand Goodwill employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 17 days ago.

Rate Outlook the Highest

  • Department - Communications
    +20%
  • Department - Customer Success
    +18%
  • Department - Product
    +11%

Rate Outlook the Lowest

  • Ethnicity - Asian or Pacific Islander
    -22%
  • Department - Operations
    -13%
  • Ethnicity - Other
    -12%

How Goodwill's Outlook Score is Calculated

FILTER RATINGS BY

Results from 786 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

68
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic21%
Good37%
Neutral29%
Bad10%
Terrible3%
How do your customers perceive your company?
AnswerPercent
Yes62%
No38%
Are you typically excited about going to work each day?
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Rate your company