93
out of 100
Gorgias Claimed Company
Gorgias empowers ecommerce brands to grow through AI-powered customer experience. We are the #1 CX platform in the industry, trusted by over 15,000 merchants worldwide – from small independent shops to some of the largest ecommerce brands in the world.
We offer the most integrations of any tool on Shopify (100+) and the ability to get setup fast, without the need for complex onboarding. Gorgias offers its users a unified platform to manage every aspect of their customer support on every channel.
We can automate 60% of a brand’s support so that agents can focus on high-value conversations and driving sales. Plus, we offer purpose-built marketing tools to help merchants convert more shoppers into customers, driving GMV. read more
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Gorgias Competitors
Gorgias competitors include Intercom, Freshdesk, Helprace, Parature and Reamaze. Gorgias ranks 1st in CEO Score on Comparably vs its competitors. See below how Gorgias compares to its competitors with CEO Rankings, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
1st
eNPS Rank
1st
Gender Rank
1st
Diversity Rank
1st
See Gorgias Culture vs Competitors:
- 1stGorgias90 / 100
- 2nd
Intercom77 / 100 - 3rd
Freshdesk76 / 100
CEO Ratings Comparison
Gorgias' CEO Score Ranks 1st
27 Employees at Gorgias rate Romain Lapeyre a 93 out of 100, which ranks them 1st out of Gorgias' competitors. Last rating was months ago.
Overall Culture Score Comparison
Gorgias Ranks 1st in Overall Culture Score
31 Employees rate Gorgias' Overall Culture a 90/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Gorgias Ranks 1st in Employee Net Promoter Score
28 Employees rate Gorgias' Employee Net Promoter Score a 57, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Gorgias to a friend?”.
Gender Score Comparison
Gorgias Ranks 1st in Gender Score
3 Employees rate Gorgias' Gender Score a 88/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Gorgias.
Diversity Score Comparison
Gorgias Ranks 1st in Diversity Score
3 Employees rate Gorgias' Diversity Score a 88/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Gorgias.
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