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Gorgias Company Culture
Gorgias Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.7/5
Top Rated Culture Dimensions
CEO Rating
A+Compensation
A+Diversity
A+Environment
A+Executive Team
A+Gorgias CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Romain Lapeyre
93 /100
See More
Diversity at Gorgias
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Diverse employees at Gorgias have rated Executive Team, Leadership, and Work Culture as the highest categories they have scored
Women at Gorgias
Top 15%Top 15% of Similar Size Companies on Comparably
A-
Women at Gorgias have rated Retention, CEO Rating, and Executive Team as the highest categories they have scored
Gorgias eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 10%Top 10% of Similar Size Companies on Comparably
Recommend to a Friend?
59
Gorgias employees are 59% more likely to recommend Gorgias as a great place to work
| 69% | Promoters |
|---|---|
| 21% | Passives |
| 10% | Detractors |
Working at Gorgias
Working at Gorgias is rated highly by 32 employees, across various culture dimensions. Gorgias employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting Gorgias’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in San Francisco. See below in detail how working at Gorgias was rated by employees.
Overall Company Culture at Gorgias
A+
Overall Company Culture at Gorgias is rated A+
Last updated a month ago
Top
5%
Gorgias ranks in the Top 5% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterGorgias Employee Reviews
Out of 38 Gorgias employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Gorgias improve their work culture.
| Positive Reviews | 93% |
|---|---|
| Constructive Feedback | 7% |
Positive Reviews From Gorgias Employees
- What is the best part about your compensation package?PTOs, sabbatical, long parental leave
- What makes you most happy at work?Being successful at initiatives ,
- What are some of the best things about your team?Smart, friendly, great communicators, work quickly
Constructive Feedback From Gorgias Employees
- What does the leadership team need to get better at?Yes improvement is needed for leadership to lead and encourage people not just fire people
- What would you most like to see improved at your company?More company (people) growth would be great but the state of the economy makes that tough for most companies right now.
Gorgias Company Information
Gorgias Company Overview
Conversations that drive revenue, not just resolutions: Bring your support team, customer data, workflows, and AI Agent together in one platform built for every stage of the customer journey.
Gorgias was founded in 2015 and its current CEO is Romain Lapeyre. Since its inception 11 years ago, Gorgias has grown to 350 employees.
Gorgias Mission, Vision & Values
Gorgias Mission Statement
Gorgias empowers ecommerce brands to grow through AI-powered customer experience. We bring all your conversations into one place and leverage your own data, helping your team automate tier 1 support and free up time for your team to drive revenue and loyalty from your customers.
Gorgias Vision Statement
We believe in a world where commerce brings people together and fosters progress.
Gorgias Values
- Always put our customers first
- Strive for excellence
- Win as a team
- Maximize your impact
- Be honest, direct and kind
| Headquarter | 611 Mission St San Francisco, CA 94104 United States of America |
|---|---|
| Website | www.gorgias.com/ |
| Founding Date | 2015 |
| Tel | No phone number |
| Company Status | Private |
| Jobs | www.gorgias.com/careers |
| Social Sites |
Gorgias Competitors
Gorgias competitors include Intercom and Freshdesk. Gorgias ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Gorgias compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
SF!
The team in SF!
Gorgias team!
Sales team!
The People Ops Team!
The Super Engineering team!
Company Offsite
Gorgias Employees
Gorgias has 350 employees. 32 employees at Gorgias have reviewed Gorgias across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 32 Gorgias employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Gorgias are extremely happy with their total compensation at Gorgias, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Gorgias are extremely happy with their team. 32 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Gorgias are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Gorgias believe the environment at Gorgias is positive. Most Participants believe the pace of work at Gorgias is extremely fast. About 62% of the employees at Gorgias work 8 hours or less.
Overall, the employees at Gorgias are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Gorgias - Employee Onboarding
The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Gorgias KPIs and OKRs
Employees’ understanding of Gorgias' KPIs and OKRs is essential for its success. Out of 1 Gorgias employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Gorgias Salaries
How much does Gorgias pay?
How much do people at Gorgias get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Gorgias is $131,411, or $63 per hour, while the estimated median salary is $155,619, or $74 per hour.
At Gorgias, the highest paid job is a General Counsel at $310,047 annually and the lowest is an Admin Assistant at $43,898 annually. Average Gorgias salaries by department include: Business Development at $134,601, Marketing at $201,882, Customer Support at $76,998, and HR at $111,143. Half of Gorgias salaries are above $155,619.
16 employees at Gorgias rank their Compensation in the Top 5% of similar sized companies in the US (based on 48 ratings) while 15 employees at Gorgias rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 17 ratings).
Last updated a month ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $77k | $77k | 1st Percentile |
20th Percentile $116k | $116k | 20th Percentile |
40th Percentile $154k | $154k | 40th Percentile |
60th Percentile $211k | $211k | 60th Percentile |
80th Percentile $295k | $295k | 80th Percentile |
100th Percentile $374k | $374k | 100th Percentile |
$131,411*
Average Compensation
$155,619*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Gorgias Salaries by Department
Diversity & Inclusion at Gorgias
Diverse employees at Gorgias score the company 88/100 across various culture categories, placing Gorgias in the Top 5% of companies on Comparably with 201-500 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Gorgias across various culture dimensions.
We’re committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making.,,If you need accommodations during the application or interview process, please contact us at [email protected].
Ranked Culture the Highest
Ranked Culture the Lowest
Gorgias Perks & Benefits
Equity | Health insurance + Vision + Dental | 5 Weeks PTO | 3 Weeks Sick Leave (Depending on Location) | 16 Weeks Paid Parental Leave | $700 Work from Home Stipend | $2,500 Learning & Wellness Stipend Per Year | Work with a talented team you'll learn a lot from!
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Free Food
- Company Social Outings
- Work From Home Policy
- Unique Office Space
Gorgias PTO
Gorgias' PTO and Vacation policy typically gives 20-30 days off a year. Gorgias' benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Gorgias Careers
Gorgias Jobs
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Frequently Asked Questions regarding Gorgias
What is Gorgias address?
Gorgias location is at 611 Mission St
Who is the CEO of Gorgias?
Gorgias CEO is Romain Lapeyre, their score by employees is 93
What is Gorgias eNPS?
The eNPS for Gorgias is 59
What is Gorgias revenue?
Gorgias revenue is $90M
What is the salary for HR Manager in Gorgias?
HR Manager average salary in the US is 114k
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