Gorgias Employee Reviews | Comparably
Gorgias Claimed Company
Gorgias empowers ecommerce brands to grow through AI-powered customer experience. We are the #1 CX platform in the industry, trusted by over 15,000 merchants worldwide – from small independent shops to some of the largest ecommerce brands in the world. We offer the most integrations of any tool on Shopify (100+) and the ability to get setup fast, without the need for complex onboarding. Gorgias offers its users a unified platform to manage every aspect of their customer support on every channel. We can automate 60% of a brand’s support so that agents can focus on high-value conversations and driving sales. Plus, we offer purpose-built marketing tools to help merchants convert more shoppers into customers, driving GMV. read more
EMPLOYEE
PARTICIPANTS
31
TOTAL
RATINGS
319
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Gorgias Employee Reviews

Out of 36 Gorgias employee reviews, 92% were positive. The remaining 8% were constructive reviews with the goal of helping Gorgias improve their work culture.

What does the leadership team need to get better at?

Leadership Reviews

Yes improvement is needed for leadership to lead and encourage people not just fire people

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

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What do your coworkers need to improve and how could you work together better?

Team Reviews

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What needs to change to make the company culture better?

Environment Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What's going wrong and how can it be improved?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

More company (people) growth would be great but the state of the economy makes that tough for most companies right now.

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