Gorgias Claimed Company
Gorgias empowers ecommerce brands to grow through AI-powered customer experience. We are the #1 CX platform in the industry, trusted by over 15,000 merchants worldwide – from small independent shops to some of the largest ecommerce brands in the world.
We offer the most integrations of any tool on Shopify (100+) and the ability to get setup fast, without the need for complex onboarding. Gorgias offers its users a unified platform to manage every aspect of their customer support on every channel.
We can automate 60% of a brand’s support so that agents can focus on high-value conversations and driving sales. Plus, we offer purpose-built marketing tools to help merchants convert more shoppers into customers, driving GMV. read more
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Gorgias Leadership Employee Reviews
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Positive
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What do you like best about the leadership team?
Our leadership team is very democratized and level-headed. Nobody has an ego, and everyone's voices are heard.
I am confident that this leadership team will make the best decisions possible when deciding strategy.
I love that they are completely aligned with each other and the goals of the company! They are completely transparent with the company, all the way down to company financials. No secrets here!
Transparency! This team is unique in how they approach our successes and areas of improvement.
Transparency and how they are humble
What does the leadership team need to get better at?
Yes improvement is needed for leadership to lead and encourage people not just fire people
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