Gorgias Retention Score | Comparably
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Gorgias Claimed Company
Gorgias empowers ecommerce brands to grow through AI-powered customer experience. We are the #1 CX platform in the industry, trusted by over 15,000 merchants worldwide – from small independent shops to some of the largest ecommerce brands in the world. We offer the most integrations of any tool on Shopify (100+) and the ability to get setup fast, without the need for complex onboarding. Gorgias offers its users a unified platform to manage every aspect of their customer support on every channel. We can automate 60% of a brand’s support so that agents can focus on high-value conversations and driving sales. Plus, we offer purpose-built marketing tools to help merchants convert more shoppers into customers, driving GMV. read more
EMPLOYEE
PARTICIPANTS
31
TOTAL
RATINGS
319
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Gorgias Retention Score

Gorgias is in the Top 5% of similar sized companies in its ability to retain quality employees. 82% of employees at Gorgias are excited to go to work each day. Overall, 100% of Gorgias' employees feel the company is doing what it should to retain them. Quality employees are difficult to find which makes retaining them all the more important.

Last updated months ago.

Where This Score Ranks Gorgias' Retention

  • TOP
    5%

    In the Top 5% of 2032 Similar Sized Companies on Comparably

  • TOP
    10%

    In the Top 10% of 944 Nearby Companies in San Francisco

  • 1st

    1st place versus 5 competitors rated on Comparably

90
Feb
91
Mar
91
Jul
90
Nov
91
Jan
A+88 / 100
Jan
Who Ranks Gorgias' Retention the Highest?
Gender - Female 100/100
Experience - 3 to 6 Years 98/100
Ethnicity - Caucasian 97/100
Who Ranks Gorgias' Retention the Lowest?
Gender - Male 88/100

Gorgias Retention At a Glance

Gorgias' Retention score is rated an "A+" by 31 employees. The category helps understand Gorgias' focus and commitment to retaining employees in their organization.

Over the past three months, Gorgias' Retention score has remained steady at 88/100. Gorgias ranks in 1st place versus 5 competitors which include Intercom, Freshdesk, Helprace, Parature, and Reamaze.

Gorgias' Retention score is in the Top 5% of 2032 similar sized companies (201-500 Employees) on Comparably. The Company ranks in the Top 10% compared to 944 nearby companies in San Francisco.

Gorgias' Retention Trendline

  • Gorgias89
  • Other Companies in San Francisco
  • Similar Size on Comparably

How Gorgias' Retention Score is Calculated

FILTER RATINGS BY

Results from 31 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
Yes93%
No7%
Do you believe you're paid fairly?
AnswerPercent
Yes100%
No0%
Do you look forward to interacting with your coworkers?
91
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes82%
No18%
Are you typically excited about going to work each day?
AnswerPercent
Every week50%
Once a month50%
Once a quarter0%
Once a year0%
Never0%
How often do you get valuable feedback on how to improve at work?
AnswerPercent
Yes100%
No0%
Do you approve of the job your executive team is doing at your company?
AnswerPercent
Yes100%
No0%
Do Your Company Leaders Do What They Should to Retain You as an Employee?
AnswerPercent
Very Secure100%
Secure Enough0%
Neutral0%
Insecure0%
Very Insecure0%
How secure do you feel your job is at your company?
AnswerPercent
Yes0%
No100%
Do you have a close friend at work?
AnswerPercent
Yes0%
No100%
Would you leave your current job for a 20% raise at a different company?
AnswerPercent
Multiple times a week50%
Once a week0%
Once a month0%
Once a quarter50%
Never0%
How often do you socialize with team members outside of work?
AnswerPercent
Yes0%
No100%
Do you feel burnt out at work?
AnswerPercent
Yes100%
No0%
Are you challenged at work?
AnswerPercent
Yes0%
No100%
Would you turn down a job offer today, for slightly more money?
AnswerPercent
Yes100%
No0%
Are you proud to be a part of your company?

Gorgias' Retention Rank Against Similar Sized Companies on Comparably

TOP
5%

Gorgias ranks in the Top 5% of other companies on Comparably with 201-500 Employees for Retention Score.

  1. Fred Hutch
    88 / 100
  2. BLR
    88 / 100
  3. Dairy Farmers of America
    88 / 100
  4. Gorgias
    88 / 100
  5. Chegg
    87 / 100
  6. GitLab
    87 / 100
  7. HomeLight
    87 / 100

Gorgias' Retention Rank Against Other Companies Nearby

TOP
10%

Gorgias ranks in the Top 10% of other companies in San Francisco for Retention Score.

  1. Vyond
    88 / 100
  2. Euclid Analytics
    88 / 100
  3. EducationSuperHighway
    88 / 100
  4. Gorgias
    88 / 100
  5. Chegg
    87 / 100
  6. GitLab
    87 / 100
  7. Betterworks
    87 / 100

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