Gorgias Claimed Company

Gorgias empowers ecommerce brands to grow through AI-powered customer experience. We are the #1 CX platform in the industry, trusted by over 15,000 merchants worldwide – from small independent shops to some of the largest ecommerce brands in the world. We offer the most integrations of any tool on Shopify (100+) and the ability to get setup fast, without the need for complex onboarding. Gorgias offers its users a unified platform to manage every aspect of their customer support on every channel. We can automate 60% of a brand’s support so that agents can focus on high-value conversations and driving sales. Plus, we offer purpose-built marketing tools to help merchants convert more shoppers into customers, driving GMV. read more

EMPLOYEE PARTICIPANTS: 31

TOTAL RATINGS: 319

CEO: Romain Lapeyre

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Gorgias Human Resources

Gorgias' Human Resources Team has a direct impact on the company’s overall culture which is scored an A+ by employees. Let’s not forget culture starts at the top. Romain Lapeyre, Gorgias' CEO, has been rated 93/100 by employees.

The Effects of HR on Gorgias

Gorgias' human resources department has a direct impact on the work environment. Employees rate their environment an A+ and are extremely happy at Gorgias. When asked what’s positive about the culture and environment at Gorgias, one user shared, “Gorgias is a company who loves and lives their Core Values! We talk about them daily and use them to make each other better.”.

Top 5%
A+
Overall Culture
Gorgias is in the Top 5% of Similar Sized companies on Comparably

Top 5%

A+

Leadership

Gorgias is in the Top 5% of Similar Sized companies on Comparably

Top 5%
A+
Environment
Gorgias is in the Top 5% of Similar Sized companies on Comparably
Top 5%
A+
Happiness
Gorgias is in the Top 5% of Similar Sized companies on Comparably