78
out of 100
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Harrods Competitors
Harrods competitors include Coach, CHANEL, Gucci, H&M and Tiffany & Co. Harrods ranks 2nd in Employee Net Promoter Score on Comparably vs its competitors. See below how Harrods compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
3rd
eNPS Rank
2nd
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
3rd
NPS Rank
1st
Pricing Rank
4th
Customer Service
2nd
See Harrods Culture vs Competitors:
CEO Ratings Comparison
Harrods' CEO Score Ranks 3rd
31 Employees at Harrods rate Michael Ward a 77 out of 100, which ranks them 3rd below Coach's CEO,Todd Kahn. Last rating was months ago.
- 1st
Alain WertheimerCHANEL363 Employees at CHANEL rate Alain Wertheimer a 78 out of 100, which ranks them 1st out of Harrods' competitors. Last rating was months ago.
- 2nd
Todd KahnCoach78out of 100128 Employees at Coach rate Todd Kahn a 78 out of 100, which ranks them 2nd out of Harrods' competitors. Last rating was a month ago.
- 4th
Marco BizzarriGucci72out of 100295 Employees at Gucci rate Marco Bizzarri a 72 out of 100, which ranks them 4th out of Harrods' competitors. Last rating was 10 days ago.
- 5th
Daniel ErvérH&M70out of 100626 Employees at H&M rate Daniel Ervér a 70 out of 100, which ranks them 5th out of Harrods' competitors. Last rating was a month ago.
- 6th
Anthony LedruTiffany & Co65out of 100207 Employees at Tiffany & Co rate Anthony Ledru a 65 out of 100, which ranks them 6th out of Harrods' competitors. Last rating was a month ago.
Product Quality Score Comparison
Harrods Ranks 3rd in Product Quality Score
50 Customers rate Harrods' Product Quality Score a 4.1/5, which ranks it 3rd against its competitors, below Gucci.
NPS Comparison
Harrods Ranks 1st in Net Promoter Score
65 Customers rate Harrods' Net Promoter Score a 47, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Harrods to a friend?”.
Pricing Score Comparison
Harrods Ranks 4th in Pricing Score
48 Customers rate Harrods' Pricing Score a 3.8/5, which ranks it 4th against its competitors, below Gucci.
Customer Service Comparison
Harrods Ranks 2nd in Customer Service
43 Customers rate Harrods' Customer Service a 4.1/5, which ranks it 2nd against its competitors, below CHANEL.
Overall Culture Score Comparison
Harrods Ranks 3rd in Overall Culture Score
43 Employees rate Harrods' Overall Culture a 74/100, which ranks it 3rd against its competitors, below CHANEL. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Harrods Ranks 2nd in Employee Net Promoter Score
37 Employees rate Harrods' Employee Net Promoter Score a 19, which ranks it 2nd against its competitors, below CHANEL. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Harrods to a friend?”.
Gender Score Comparison
Not Enough Ratings To Rank Harrods
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