Haverty Furniture operates as a specialty retailer of residential furniture and accessories. read more
Havertys seemed to have a lack of experienced management that understood the sales concepts. In less than 6 months most of staff was gone and new reflecting in company’s high turnover r
What does the leadership team need to get better at?
They all need to be replaced since there is little to no leadership in this company. They’re living on the reputati
What would you improve about your company's interview process?
GM should be more personable and not read scripted questions word from word. Interviewing GM seemed inexperienced and questions did not seem to address my 20+ years in successful sales jobs.
What needs to change to make the company culture better?
Less salespeople on the floor and better management. Management always blames salespeople for low numbers but Havertys bad consumer reviews and high prices are to blame for low customer traffic. Fix the internal problems.
Why do you feel undervalued and what would make you feel better about your compensation?
Sales staff is commission pay upon delivery of products. Low inventory and out of stock items prevent salespeople from getting paid until product arrives and gets delivered. We should get paid on written sales since we have no control over corporate incompetence in maintaining stock levels.
What's going wrong and how can it be improved?
Its just a temporary job since there is no future working at Havertys. Definitely not a career job. There doesn’t seem to be any way to improve the company when they don’t invest back into having sustainable stock levels. They need to hire better managers and HR staf
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