C+
73/100
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HealthCare.com Environment Employee Reviews
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What is most positive about the culture and environment at your company?
My managers and co workers.
Being able to help each other out due to patients schedules.
The residents make me so happy and make it worth it to go to work.
What needs to change to make the company culture better?
Howard need to understand people better and learn how to communicate to them. Also Howard needs to grow a personality. No one talks. Silence for hours on end.
The mentality of more hours = more productivity is disappointing. There is also a culture of, 'what did YOU do' rather than, 'how have you empowered your team to achieve greatness.' Feedback as a whole is completely lacking and it's very tribal/hierarchical in terms of communication.
Get better lead sources. The ambassador program (basically call advance call screeners) needs to be scrapped. Also, the call system keeps overdialing numbers and auto-connecting you to people whether they're calling in or not. It means you have no rest between calls unless you say out of queue.
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