A+
85/100
HealthCare.com Claimed Company
Healthcare.com is a healthcare technology company building smarter ways to connect people and partners with the coverage, care, and solutions they need.
We’re three businesses, one company. Through Marketplace, Pivot Health, and TrustRx, our work spans health insurance marketplaces, flexible health coverage, and pharmacy, giving us more ways to solve meaningful problems across the healthcare ecosystem.
Healthcare doesn’t stand still, and neither do we. We’re curious, collaborative, and always looking for better ways to solve problems, use technology, and make an impact. read more
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HealthCare.com Environment Employee Reviews
All
Positive
Constructive
What is most positive about the culture and environment at your company?
The people and the flexibility. There’s a collaborative, down to earth culture where people genuinely want to help each other succeed. Even working remotely, you still feel connected to your team, and there’s a lot of trust to get your work done while still having a life outside of w
The culture feels entrepreneurial, collaborative, and genuinely energized by growth. People are trusted to take ownership, bring new ideas forward, and make an impact. There’s a refreshing openness to change and a real sense that we’re building the next chapter of the company toget
My managers and co workers.
Being able to help each other out due to patients schedules.
The residents make me so happy and make it worth it to go to work.
What needs to change to make the company culture better?
Get better lead sources. The ambassador program (basically call advance call screeners) needs to be scrapped. Also, the call system keeps overdialing numbers and auto-connecting you to people whether they're calling in or not. It means you have no rest between calls unless you say out of queue.
Howard need to understand people better and learn how to communicate to them. Also Howard needs to grow a personality. No one talks. Silence for hours on end.
The mentality of more hours = more productivity is disappointing. There is also a culture of, 'what did YOU do' rather than, 'how have you empowered your team to achieve greatness.' Feedback as a whole is completely lacking and it's very tribal/hierarchical in terms of communication.
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