HealthCare.com Employee Reviews
Out of 52 HealthCare.com employee reviews, 57% were positive. The remaining 43% were constructive reviews with the goal of helping HealthCare.com improve their work culture.
What does the leadership team need to get better at?
They need to be more organized and positive.
More visable at our location
Why do you feel undervalued and what would make you feel better about your compensation?
More retirement benefits, so I can get matched contributions.
They were rude to me.
Not paid fair market value for location
What do your coworkers need to improve and how could you work together better?
I loved my co workers!
I like most of my coworkers, but this is a sales job, so the usual dog-eat-dog shenanigans will always ensue (back-biting, commission swiping, client swiping, etc)
They need to be more friendly towards the residents and more cooperative.
1 bad apple in team dragging us down
What needs to change to make the company culture better?
Get better lead sources. The ambassador program (basically call advance call screeners) needs to be scrapped. Also, the call system keeps overdialing numbers and auto-connecting you to people whether they're calling in or not. It means you have no rest between calls unless you say out of queue.
Howard need to understand people better and learn how to communicate to them. Also Howard needs to grow a personality. No one talks. Silence for hours on end.
The mentality of more hours = more productivity is disappointing. There is also a culture of, 'what did YOU do' rather than, 'how have you empowered your team to achieve greatness.' Feedback as a whole is completely lacking and it's very tribal/hierarchical in terms of communication.
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
Company needs to do better at budgeting and technology. For this to be an insuretech company, the technology is the pits and what really caused this company to crash.
They let half the company go.
The leadership needs to do what they were doing in the first two weeks of hiring: treat people like adults and stop trying to change everything every other day. It is a constant drain on people who aren't willing to throw the rules out since they keep changing. Half my agent class 1quit in 1 month
The staff are terrible and mean.
Burned out because of current project
What would you most like to see improved at your company?
Benefits and better supply control.
I would love to see the environment be more positive.