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Hello Alfred Claimed Company
Hello Alfred is the trusted operating system for your home. Powered by technology and exceptional service #ComeHomeHappy read more
Hello Alfred Company Culture
Hello Alfred Culture
This score is derived from employee ratings & reviews3.4/5
Hello Alfred's Overall Culture is rated C+
Top Rated Culture Dimensions
CEO Rating
A-Retention
BExecutive Team
BOutlook
BWork Culture
B-Hello Alfred CEO
Top 15%Top 15% of Similar Size Companies on Comparably
Marcela Sapone
77 /100
See More
Diversity at Hello Alfred
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Hello Alfred
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Women at Hello Alfred have rated Compensation, Perks And Benefits, and CEO Rating as the highest categories they have scored
Hello Alfred eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
8
Hello Alfred employees are 8% more likely to recommend Hello Alfred as a great place to work
| 46% | Promoters |
|---|---|
| 16% | Passives |
| 38% | Detractors |
Working at Hello Alfred
Working at Hello Alfred is rated average by 15 employees, across various culture dimensions. Hello Alfred employees are most satisfied about CEO Rating, Retention, and Executive Team categories, putting Hello Alfred’s culture in the Top 50% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in New York. See below in detail how working at Hello Alfred was rated by employees.
Overall Company Culture at Hello Alfred
C+
Overall Company Culture at Hello Alfred is rated C+
Last updated months ago
Top
50%
Hello Alfred ranks in the Top 50% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterHello Alfred Employee Reviews
Out of 18 Hello Alfred employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Hello Alfred improve their work culture.
| Positive Reviews | 69% |
|---|---|
| Constructive Feedback | 31% |
Positive Reviews From Hello Alfred Employees
- What did you like most about the interview process?Very open and honest about position
- What makes you most happy at work?Moments before I Clock out
- What do you like best about the leadership team?They are willing to listen to concerns, but nothing comes out of those conversations.
Constructive Feedback From Hello Alfred Employees
- What do your coworkers need to improve and how could you work together better?We all need to be properly trained. We were not properly trained for the job so sometimes we are all scrambling for answers.
- What does the leadership team need to get better at?Better communication, respecting their workers and actually listening to workers being more attentive
- What needs to change to make the company culture better?Being respectful listening to their alfreds better communication with their Alfreds
Hello Alfred Company Information
Hello Alfred Company Overview
Hello Alfred is the trusted operating system for your home. Powered by technology and exceptional service #ComeHomeHappy
Hello Alfred Mission, Vision & Values
Hello Alfred Mission & Values
Building trusted help into the world’s homes.
| Headquarter | New York City, NY United States of America |
|---|---|
| Website | helloalfred.com |
| Founding Date | 2013 |
| Company Status | Private |
Hello Alfred Competitors
Hello Alfred competitors include HouseCall, TaskRabbit, and Handy HQ. Hello Alfred ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Hello Alfred compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Hello Alfred Employees
15 employees at Hello Alfred have reviewed Hello Alfred across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 15 Hello Alfred employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Hello Alfred are not very pleased with their total compensation at Hello Alfred, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Hello Alfred are generally satisfied with their team. 15 Participants grade the quality of their coworkers a C+. Half of them believe the meetings at Hello Alfred are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Hello Alfred believe the environment at Hello Alfred is positive. Most Participants believe the pace of work at Hello Alfred is comfortably fast. About 37% of the employees at Hello Alfred work 8 hours or less.
Overall, the employees at Hello Alfred are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Hello Alfred - Employee Onboarding
The prevailing opinion from Comparably users in New York about their company is that it was very prepared on their first day. New York employees concluded that their overall onboarding experience was positive. 74% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Hello Alfred KPIs and OKRs
At this moment no Hello Alfred employees have provided insight into whether or not they clearly understand Hello Alfred's KPIs and OKRs.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Hello Alfred CEO & Leadership
Hello Alfred CEO - Marcela Sapone
77 /100
Hello Alfred’s CEO Marcela Sapone started in this role in 2014. Marcela’s approval rate is in the Top 15% of all CEOs of similar-sized companies on Comparably, and in the Top 20% compared to the CEOs of all other companies in New York. Hello Alfred’s CEO is highly regarded especially by Female employees, Caucasian employees, and Male employees. However, employees with 3 to 6 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Hello Alfred’s competitors, Marcela Sapone ranks right above HouseCall CEO Ian Heidt. Under Sapone’s leadership, Hello Alfred employee respondents are most happy about their Retention and the company’s Executive Team. Happiness and Meetings are two areas, according to respondents, where Hello Alfred could stand to see real improvement.
Hello Alfred Leadership
The Hello Alfred Executive Team is rated a “B” and led by CEO Marcela Sapone, Co-Founder & COO Jessica Beck, and CTO Chris Haseman
Marcela Sapone CEO / President
Marcela Sapone serves as the CEO / President of Hello Alfred.
Jessica Beck Co-Founder & COO
Jessica Beck serves as the Co-Founder & COO for Hello Alfred. Jessica started at Hello Alfred in September of 2013.... read more
Chris Haseman CTO
Chris Haseman serves as the CTO for Hello Alfred. Chris started at Hello Alfred in October of 2018. Chris is based in... read more
Ilene Magee SVP Field and Operations
Ilene Magee serves as the SVP Field and Operations of Hello Alfred.
Mary Joyce VP of Finance
Mary Joyce serves as the VP of Finance of Hello Alfred.
Tara Kunst Executive Home Manager
Tara Kunst serves as the Executive Home Manager of Hello Alfred.
Britta Mulderrig Head of Member Marketing
Britta Mulderrig serves as the Head of Member Marketing of Hello Alfred.
Hello Alfred Salaries
How much does Hello Alfred pay?
How much do people at Hello Alfred get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Hello Alfred is $118,740, or $57 per hour, while the estimated median salary is $128,429, or $61 per hour.
At Hello Alfred, the highest paid job is a General Counsel at $254,147 annually and the lowest is an Admin Assistant at $51,264 annually. Average Hello Alfred salaries by department include: Sales at $235,145, Engineering at $128,623, Legal at $254,146, and IT at $112,379. Half of Hello Alfred salaries are above $128,429.
9 employees at Hello Alfred rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 29 ratings) while 9 employees at Hello Alfred rank their Perks And Benefits in the Bottom 35% of similar sized companies in the US (based on 10 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $76k | $76k | 1st Percentile |
20th Percentile $99k | $99k | 20th Percentile |
40th Percentile $120k | $120k | 40th Percentile |
60th Percentile $192k | $192k | 60th Percentile |
80th Percentile $269k | $269k | 80th Percentile |
100th Percentile $342k | $342k | 100th Percentile |
$118,740*
Average Compensation
$128,429*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Hello Alfred Salaries by Department
Diversity & Inclusion at Hello Alfred
The Diversity score provides insights into how diverse employees feel and rate their work experience at Hello Alfred across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Hello Alfred Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
Hello Alfred PTO
Hello Alfred's PTO and Vacation policy typically gives unlimited days off a year.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Hello Alfred Careers
Hello Alfred Jobs
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Let Hello Alfred Know You Want To Work There
Overview of Candidates Interested in Hello Alfred on Comparably
Candidates By Department
Engineering | 36% | |
|---|---|---|
All Industries | 27% | |
Business Development | 18% | |
Design | 18% |
Candidates By Location
New York City | 36% | |
|---|---|---|
San Francisco | 18% | |
Marietta | 9% | |
Augusta | 9% | |
Cartersville | 9% | |
Other | 18% |
Frequently Asked Questions regarding Hello Alfred
Who is the CEO of Hello Alfred?
Hello Alfred CEO is Marcela Sapone, their score by employees is 77
What is Hello Alfred eNPS?
The eNPS for Hello Alfred is 8
What is the salary for Director of Operations in Hello Alfred?
Director of Operations average salary in the US is 145k
What are the salaries in the Business Development in Hello Alfred?
The average salaries for Business Development in Hello Alfred is 135k
Who are Hello Alfred competitors?
Hello Alfred main competitors are HouseCall, TaskRabbit, Handy HQ
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