

The prevailing opinion from employees about joining Help Scout is that the company was prepared on their first day. Help Scout employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Your direct manager highly affects your experience at a company; overall managers at Help Scout are rated an A. At Help Scout most employees said they received feedback every week or once a month. 100% of employees also said they felt comfortable giving their managers feedback. Learn More about your managers at Help Scout.
If you think you and your skill set should be valued higher than your offer, negotiate your salary! 50% of employees at Help Scout said they negotiated their salaries. On average, Help Scout employees earn $93,935. Help Scout ranks in the Top 10% for compensation in Boston. Learn More about Salaries at Help Scout.
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Now that you’ve joined Help Scout, get acclimated. Is lunch a social time or do people sit at their desks? At Help Scout the most common answer selected by employees is a 1 hour break. Understand your coworkers and why they’ve chosen to stay at Help Scout, many employees say it’s because of the co-workers.
Help Scout ranks in the Top 15% of companies for professional development in Boston. 100% of employees feel as though Help Scout is beneficial to their continuous career growth, and 37% said they had a mentor at the office. Learn More about Professional Development at Help Scout.