Hilton Garden Inn Employee Reviews
Out of 174 Hilton Garden Inn employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Hilton Garden Inn improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
listened to all the employees carefully, give always right direction, how to work properly and in right way.
Review from Operations Dept
teamwork in service production at all times
Our leadership teams like a family, always support each other.
Nothing they can't seem to gets things right
amazing leading team with high motivation
What does the leadership team need to get better at?
Listening to employees and taking action with concerns.
Properly organize so that all managers have the same policies, as opposed to one manager saying one rule that contradicts the other.
Discrimination because that's what's going on
Paper work and cleaning (mold& corrosion
There is jo leadership here. So to make it better they need to find a way from make leadership a priority
What is the best part about your compensation package?
health card, paid off and discount on booking of hotels
Review from Operations Dept
I like the death benefits
I do not wish to disclose
Review from Operations Dept
Low rate hotel stays anytime
Pay is fair. Benefits are less than average
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
If the boss was actually taking action on the problems instead of getting to work late, and the others not clocking in early when theres nothing to do theres more that happens here than what meets the eye.
Being talked down to or being made to feel stupid is the problem and you learn how little your wanted or valued
No competative wages at all
My manager refuses to pay the employees what we deserve but he pays what he feels. He also doesnt include our tips in our check when the customers write it on the reciepts
Actually getting paid on time.
What are some of the best things about your team?
listened and careful. respectable to every culture
Review from Operations Dept
Every team member always supports each other.
Dont know that yet , their are some good people there . But a few bad ones
We worked as a team instead of a employee I found a great place to work until Mrs Unika showed her true colors and will not hire me back as a housekeeper because that is not what she hired me for I was hired to do stayovers and laundry she doesn't want to hire me back because she wants her friends
They come to work on time
What do your coworkers need to improve and how could you work together better?
Stop gossiping about each other and going around spreading gossip
Getting along and not taking 7 hrs to clean 1 room.
And treat people how you like to be treated
Being professional, attitudes, and having actual meetings
Working as a team and actually working
What is most positive about the culture and environment at your company?
staff member listened to every employee's problem carefully and help to sought it out.
Review from Operations Dept
Some of them are good
Brighthearted personality and the fact thst its an inclusive and diverse environment
Flexibility, understanding, opportunity to start without experience, respect for people whatever their position or status.
Review from Operations Dept
You can get whatever days you ask off.
What needs to change to make the company culture better?
Better employees and better management
Management changes absolutely, they hire family members and personal things are in the work place consistantly, verbal disrespect about employees behind their backs always happens. Respect is demanded but not given to anyone who is not a lead position. Proper staffing of employees needed instead
Less complaining and more striving towards successful outcomes
there needs to be more community and communication between departments
Review from Customer Support Dept
Managment on all levels top to bottom
What did you like most about the interview process?
making the interviewee comfortable, take time to answer
Review from Operations Dept
I am trying to contact H R what are all these interview questions for
I was made comfortable and the interviews made the interview very interactive
They asked me what my goals were and then how they could help me achieve those.
Very relaxed atmosphere. Interview was very good
What would you improve about your company's interview process?
Find someone else please because it is bad
What makes you most happy at work?
familiar environment, work distribution, giving treat to employees
Review from Operations Dept
When the other employees actually work together instead of favoritzing others to help. Or when others are genuien about wanting to help you get the job done.
Interacting with different guests and learning each guest
Knowing that they value my work and effort to do things well.
Review from Operations Dept
My coworkers and regular's return customers.
What's going wrong and how can it be improved?
The restaurant always runs out of food and where is the kitchen staff uniforms
More people to do the job
Review from Operations Dept
Employees are not valued management can care
Review from Customer Support Dept
We are somewhat understaffed most of the time.
Review from Operations Dept
Lack of communication. So many things go unsaid until it's too late
Review from Operations Dept
What do you like best about your company?
The people I work with
Review from Customer Support Dept
What would you most like to see improved at your company?
Communication between manager and employer
Review from Customer Support Dept