Hilton Grand Vacations – Communication & CDC STANDARDS to the client & employee | Comparably

Hilton Grand Vacations – Communication & CDC STANDARDS to the client & employee

Hilton Grand Vacations Claimed Company
Hilton Grand Vacations Company, LLC, a hospitality company, develops, owns, markets, operates, or franchises hotels, resorts, and vacation read more
EMPLOYEE
PARTICIPANTS
216
TOTAL
RATINGS
1610
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Communication & CDC STANDARDS to the client & employee

What would you improve about your company's interview process?

More positive & do not tell me about reasons why previous employee is being demoted & than suddenly let go. Its none of mu business.

What's going wrong and how can it be improved?

Communication with MasterCorp & Hilton. Mastercorp is use to their old ways& does not see the standards that fit for the future of Hilton Grand vacations.

What do your coworkers need to improve and how could you work together better?

Communication & follow through with plan of action so it does not affect the days of work ahead. Like the guest/owners check ins & departures. The cleanliness of the units/townhomes.

What needs to change to make the company culture better?

Everything.. New training program for everyone that was with Diamond Resorts. So they are on the same page as Hilton grand vacations. & give the quality of work to each client , guest & future owner.

Why do you feel undervalued and what would make you feel better about your compensation?

Due to not being recognized as an employee & feeling outcasted by management. N having new hire onboarding a month later after i was hired. Communication, respect & recognition for dedication & experience in reason why to be hired to tge company

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