82
out of 100
Comparably Awards
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Hilton Competitors
Hilton competitors include Hyatt, Marriott, IHG, Loews Hotels and Holiday Inn. Hilton ranks 2nd in Gender Score on Comparably vs its competitors. See below how Hilton compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
5th
eNPS Rank
5th
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
2nd
NPS Rank
2nd
Pricing Rank
2nd
Customer Service
2nd
See Hilton Culture vs Competitors:
Hilton Competitors at a Glance
CEO Ratings Comparison
Hilton's CEO Score Ranks 5th
1460 Employees at Hilton rate Christopher Nassetta a 67 out of 100, which ranks them 5th below Loews Hotels' CEO,Jonathan Tisch. Last rating was a month ago.
- 1st
Mark HoplamazianHyatt418 Employees at Hyatt rate Mark Hoplamazian a 82 out of 100, which ranks them 1st out of Hilton's competitors. Last rating was a month ago.
- 2nd
Anthony CapuanoMarriott71out of 1002322 Employees at Marriott rate Anthony Capuano a 71 out of 100, which ranks them 2nd out of Hilton's competitors. Last rating was a month ago.
- 3rd
Keith BarrIHG69out of 100992 Employees at IHG rate Keith Barr a 69 out of 100, which ranks them 3rd out of Hilton's competitors. Last rating was 14 days ago.
- 4th
Jonathan TischLoews Hotels68out of 10082 Employees at Loews Hotels rate Jonathan Tisch a 68 out of 100, which ranks them 4th out of Hilton's competitors. Last rating was months ago.
- 6th
Keith BarrHoliday Inn56out of 100548 Employees at Holiday Inn rate Keith Barr a 56 out of 100, which ranks them 6th out of Hilton's competitors. Last rating was 23 days ago.
Product Quality Score Comparison
Hilton Ranks 2nd in Product Quality Score
771 Customers rate Hilton's Product Quality Score a 3.8/5, which ranks it 2nd against its competitors, below Hyatt.
NPS Comparison
Hilton Ranks 2nd in Net Promoter Score
995 Customers rate Hilton's Net Promoter Score a 26, which ranks it 2nd against its competitors, below Hyatt. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Hilton to a friend?”.
Pricing Score Comparison
Hilton Ranks 2nd in Pricing Score
705 Customers rate Hilton's Pricing Score a 3.6/5, which ranks it 2nd against its competitors, below Hyatt.
Customer Service Comparison
Hilton Ranks 2nd in Customer Service
672 Customers rate Hilton's Customer Service a 3.8/5, which ranks it 2nd against its competitors, below Hyatt.
Overall Culture Score Comparison
Hilton Ranks 4th in Overall Culture Score
2063 Employees rate Hilton's Overall Culture a 63/100, which ranks it 4th against its competitors, below IHG. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Hilton Ranks 5th in Employee Net Promoter Score
1601 Employees rate Hilton's Employee Net Promoter Score a -7, which ranks it 5th against its competitors, below Loews Hotels. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Hilton to a friend?”.
Gender Score Comparison
Hilton Ranks 2nd in Gender Score
160 Employees rate Hilton's Gender Score a 69/100, which ranks it 2nd against its competitors, below Hyatt. The Gender Score tracks how positively women rate their experience at Hilton.
Diversity Score Comparison
Hilton Ranks 2nd in Diversity Score
135 Employees rate Hilton's Diversity Score a 69/100, which ranks it 2nd against its competitors, below Hyatt. The Diversity Score tracks how positively diverse employees rate their experience at Hilton.
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