Hilton Employee Reviews | Comparably
Hilton Claimed Company
Hilton Worldwide, a hospitality company, owns luxury and full-service hotels and resorts, extended-stay suites, and focused-service hotels. read more
EMPLOYEE
PARTICIPANTS
2037
TOTAL
RATINGS
14285
HR or Marketing? Claim Your Free Employer Account

Hilton Employee Reviews

Out of 1118 Hilton employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Hilton improve their work culture.

What do you like best about the leadership team?

Leadership Reviews

We all work as one for one purpose

Great an they are lots help when i need it

Teaching and giving the best example to others

True hospitalitu professional with an emphasis on taking care of their teams.

Friendly and most of all understanding

What does the leadership team need to get better at?

Leadership Reviews

Communication with employees within a reasonable time frame of what is being asked

Communicate better and not be secretive about events

Have professional and non-racist supervisors

they must learn listen to team, understand them and meet their needs as well.

To create an Inclusive warm & inspirational culture.

What is the best part about your compensation package?

Compensation Reviews

My benefits my allowances and more

Competitive lay and industry leading benefits

Reduced rates on room and paid time off

Excellent Benefits packages for their team members

my retirement fund is best part of the package

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

achievement acknowledgement & an inclusive environment

They need to have real expectations for the housekeeping employees to have a "spotless" room, when you don't even change the comforters after every day. They want the rooms to look perfect in 30 minutes which is extremely difficult. Benefits like PTO are non existent.

Review from Customer Support Dept

better wages and better insurance not something that will cost my whole paycheck for medical

If they be fair with one another and work together and not worry about what each other doing and get the job done

I haven't gotten a raise in over a year....minimum wage went up, and all employees making under that were given a raise to what I was making, only they had to do half the work I did. I clean 15 plus rooms a day and they clean 5-8...

What are some of the best things about your team?

Team Reviews

Hard working , attension to details and team colabration

That they are reliable and good at there job.

Theycare anout what they do.

The team as in the associates we all work together fine for the most part

Collaborative, passionate, competent, and courteous.

What do your coworkers need to improve and how could you work together better?

Team Reviews

We have never had a hotel meeting

If they would stop gossiping. All would be well

To be more team oriented

We need more teamwork to work fairly

By working together not all working apart and no communication

What is most positive about the culture and environment at your company?

Environment Reviews

Everyone is welcoming and friendly

There is no drama and everyone is treated the same.

Meeting some of the guests I've created a bond with a few regulars through my food. I deliver exceptional food presentation and care they look for the cook and that makes my day, that is why I love my job, I'm passionate about what I do

Everyone is free to be themselves and grow into their role

They know how to do their job when it comes to serving the customers

What needs to change to make the company culture better?

Environment Reviews

Support from leadership and more resources at the team levels

all new mangers and other things

Moral and possibly meetings and incentives

A Open And Sincere Feedback Or Experience From The Associates For Every 3 Months. Firm And Right Disciplinary Action For Who Insulting The Policy For The True Respect, Integrity, Ownership & Professionalism!. True Support, Guides And Assist The Authentic And Passion Individu In Thrive With Hilton!

Self respect and have some integrity

Review from Finance Dept

What did you like most about the interview process?

Interviews Reviews

Shawn Johnson is a professional

The person who interviewed me was very nice

Very communicative and planned out

It was simple and straightforward

Being hard immediately no waiting period

What would you improve about your company's interview process?

Interviews Reviews

It great too have a interview of the company

More job-related questions as opposed to behavioral questions. I don't believe you can find quality talent based on behavioral questions when a candidate is put on the spot and asked to recollect a random time in his past.

No family members allowed at all

NEVER WANT TO GO THROUGH THIS PROCESS AGAIN WAS REALLY HORRIBLE AND THEY CONSTANTLY LIED TO MY FACE AND JUST GAVE ME UNDERPAID AND NOT WHAT I WAS SUPPOSED TO BE GETTING AND ALSO LIED ABOUT INCENTIVES AND BENEFITS

I didn't have an interview. The manager told me on Facebook to come in on a Saturday. I came in. He wasn't there. The front desk person gave me a peice of paper to fill out, said come back Monday.

What makes you most happy at work?

Outlook Reviews

Cooking for costumer and guest

Being in a work environment where everyone is in a good mood.

To meet new people and interact with the guest

Just been at work i love check in guest an love made guest a happy

Watching guests face when their food reaches the table or when they take the first bit and do a slight smile or a nod as they eat it makes my day and makes me want that response from every person that comes into the restaurant it's gotten to where I'm requested ?

What's going wrong and how can it be improved?

Outlook Reviews

More help from the corporate office

Review from Operations Dept

Fix the technology and many of the current problems will disappear.

Better pay for who deserves it. Too much to write down

Company policy just needs to be enforced; this happens everywhere that allows everyone to be their own boss.

INFESTED WITH CREATURES IN THE ROOMS STAFF DONT CLEAN AND SANTIZE ROOMS PROPERLY AND HOTELS ARENT KEPT NEATLY STOP LYING TO GUEST AS WELL

What do you like best about your company?

Outlook Reviews

It's beautiful and a great place to work

The co-workers are typically nice.

CEO environment clean good !

Team oriented and goal achievers

Pay well

Review from Admin Dept

What would you most like to see improved at your company?

Outlook Reviews

The way that employees are treated

The company valuing their loyal employees over outside applicants.

Time busy employee workload !

More dedication from all employees

Bonuses

Review from Admin Dept
×
Rate your company