Hilton Employee Reviews
Out of 1153 Hilton employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Hilton improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They are humble, downt to earth, supportive and approachable
Posted 8 days ago
Cares and appreciates my hard work and the extra things that I do on a daily basis.
Posted 15 days ago
The are extremely knowledgable in hotel operations. Our GM alone has been at this hotel for over 20 years.
superb fantastic, enjoy working together they are all experience and talented team always strive to the customer experience
We all work as one for one purpose
What does the leadership team need to get better at?
Not sitting around and talking about all employment, and being on there phone all day. Drawing and being on social media all day. When we breakfast attendants, housekeepers are all working and doing our best.
Posted 17 days ago
Communication with employees within a reasonable time frame of what is being asked
Communicate better and not be secretive about events
Have professional and non-racist supervisors
they must learn listen to team, understand them and meet their needs as well.
What is the best part about your compensation package?
Fun and Growth, TM rates including meals.
Posted 8 days ago
Being eligible for benifits and considered a full-time employees with only having to work 32 hours a week.
it was not just salary but also benefit such as health benefit
My benefits my allowances and more
Competitive lay and industry leading benefits
Why do you feel undervalued and what would make you feel better about your compensation?
I have worked the Night Audit at this one location for about 5 years straight and I just recently got my pay raised barely above $16 per hour! That is NOT on par with fast food or any business in the areas STARTING pay. Multiple recent hires that No Longer work for us were given more pay to start!
Posted 15 days ago
I wish we had better management...
Posted 17 days ago
achievement acknowledgement & an inclusive environment
They need to have real expectations for the housekeeping employees to have a "spotless" room, when you don't even change the comforters after every day. They want the rooms to look perfect in 30 minutes which is extremely difficult. Benefits like PTO are non existent.
Review from Customer Support Dept
better wages and better insurance not something that will cost my whole paycheck for medical
What are some of the best things about your team?
they do not make any difference among the peapole.
Posted 8 days ago
We all have each other's back for the most part and we help each other out if ever needed.
Posted 15 days ago
We only have two breakfast attendants, so i never see the other attendant. But front desk workers besides management is awesome.
Posted 17 days ago
Their friendly attitude, their experience levels, and their willingness to help out other team members when needed.
they always working with full respect
What do your coworkers need to improve and how could you work together better?
We have never had a hotel meeting
If they would stop gossiping. All would be well
To be more team oriented
We need more teamwork to work fairly
By working together not all working apart and no communication
What is most positive about the culture and environment at your company?
Always se the HR team open to support you.
Posted 8 days ago
Everyone genuinely cares about each other, and we are all willing to help each other out if needed!
Posted 15 days ago
Over night auditors when i get to work
Posted 17 days ago
To make each guest's stay right...
Everyone is welcoming and friendly
What needs to change to make the company culture better?
need better managements in place
Support from leadership and more resources at the team levels
all new mangers and other things
Moral and possibly meetings and incentives
A Open And Sincere Feedback Or Experience From The Associates For Every 3 Months. Firm And Right Disciplinary Action For Who Insulting The Policy For The True Respect, Integrity, Ownership & Professionalism!. True Support, Guides And Assist The Authentic And Passion Individu In Thrive With Hilton!
What did you like most about the interview process?
Current GM is not the one that hired me cause this is the 3rd or 4th GM that I've had while working at this location. I have seen and heard the current techniques of my current GM and they a vastly superior to the GM that hired me about 5 years ago.
Posted 15 days ago
Interview process was thorough and gave me an oppurtunity to ask questions about the company.
step and discussion during interview process
Shawn Johnson is a professional
The person who interviewed me was very nice
What would you improve about your company's interview process?
I believe management could be better.
Posted 17 days ago
It great too have a interview of the company
More job-related questions as opposed to behavioral questions. I don't believe you can find quality talent based on behavioral questions when a candidate is put on the spot and asked to recollect a random time in his past.
No family members allowed at all
NEVER WANT TO GO THROUGH THIS PROCESS AGAIN WAS REALLY HORRIBLE AND THEY CONSTANTLY LIED TO MY FACE AND JUST GAVE ME UNDERPAID AND NOT WHAT I WAS SUPPOSED TO BE GETTING AND ALSO LIED ABOUT INCENTIVES AND BENEFITS
What makes you most happy at work?
Helping guests and making their stay as positive as possible.
Posted 15 days ago
The positive vibes, not only from our guests, but also from our tem members.
Cooking for costumer and guest
Being in a work environment where everyone is in a good mood.
To meet new people and interact with the guest
What's going wrong and how can it be improved?
Management needs to be more evaluated.
Posted 17 days ago
More help from the corporate office
Review from Operations Dept
Fix the technology and many of the current problems will disappear.
Better pay for who deserves it. Too much to write down
Company policy just needs to be enforced; this happens everywhere that allows everyone to be their own boss.
What do you like best about your company?
It's beautiful and a great place to work
The co-workers are typically nice.
CEO environment clean good !
Team oriented and goal achievers
Pay well
Review from Admin Dept
What would you most like to see improved at your company?
The way that employees are treated
The company valuing their loyal employees over outside applicants.
Time busy employee workload !
More dedication from all employees
Bonuses
Review from Admin Dept