Hilton Leadership Employee Reviews | Comparably
Hilton Claimed Company
Hilton Worldwide, a hospitality company, owns luxury and full-service hotels and resorts, extended-stay suites, and focused-service hotels. read more
EMPLOYEE
PARTICIPANTS
2037
TOTAL
RATINGS
14285
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Hilton Leadership Employee Reviews

What do you like best about the leadership team?

We all work as one for one purpose

Great an they are lots help when i need it

Teaching and giving the best example to others

True hospitalitu professional with an emphasis on taking care of their teams.

Friendly and most of all understanding

support, leadership, understanding and flexible

They're relatively easy to approach

So friendly and Very helpful I love Smart HR system.

Always there to help you

Our new GM is a very nice person

Review from Customer Support Dept

They care about employees and guests

Everything about them is wonderful

Culture, genuine attitude and teamwork.

My assistant manager works diligently to make up for the lack of effort from our gm

Clear goals and team environment.

Review from Finance Dept

They communicate alot Very nice and can adjust

Very good and professional Very good and professional

Review from Sales Dept

They understand and talk about what needs to be done.

They are great to work with.

best teamwork, respect, kindness, productiveness

What does the leadership team need to get better at?

Communication with employees within a reasonable time frame of what is being asked

Communicate better and not be secretive about events

Have professional and non-racist supervisors

they must learn listen to team, understand them and meet their needs as well.

To create an Inclusive warm & inspirational culture.

Positive not always negative when people do good ecologe them as they deserve the positive and kind words

A lot employee safty and leadership

Leadership needs to understand that we need time off and we cannot let ownership dictate the norms especially when they contradict Hilton policies

It’s worth obviously working on communication problems and trying to stop praising each other for no reason at least for a day, I’ll also ask them to remember that they are people

A mature adult without alcohol and drug problems who hasn't been to prison

Communicating, being organized, more professional and needs to learn not to let personal issues interfere with work.

Listen more to the employees when they trying to let them know if they have a problem

Communication, leadership, team work, and mangement.

To get with the times.

being at work and not spending all the hotels money

Communication and treatment of employees

Civility, payroll, general employee treatment, harassing language.

Better communication if a employee say tgey dont wantvto talk just allow then to fiinish their job and claim down

Stop forcing reservations to forward calls to Hilton Grand Vacations. Timeshares are a rip off and we should not be sending trusting customers to the slaughter.

Respecting each other. The General manager is ver nasty and rude! He play fights with his emplyees and doesn't allow them to defend themselves aginst an accidental kick (while hes play fighting. The female kitchen manager literally drinks/pops pills on the job every shift. While residing at the job!

BOTTOM
35%

Leadership Scores are rated in the Bottom 35% of similar size companies on Comparably

Rated Hilton Leadership the Highest

  • Department - Design
    +21%
  • Department - Business Development
    +17%
  • Department - Engineering
    +13%

Rated Hilton Leadership the Lowest

  • Department - Customer Success
    -27%
  • Department - Operations
    -5%
  • Ethnicity - Other
    -5%
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