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Hilton Company Culture
Hilton Culture
This score is derived from employee ratings & reviews3.1/5
Hilton's Overall Culture is rated C-
Top Rated Culture Dimensions
Diversity
BGender
B-Professional Development
C+CEO Rating
CEnvironment
CHilton CEO
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Christopher Nassetta
67 /100
See More
Diversity at Hilton
Top 30%Top 30% of Similar Size Companies on Comparably
B
Diverse employees at Hilton have rated Perks And Benefits, Office Culture, and CEO Rating as the highest categories they have scored
Women at Hilton
Top 40%Top 40% of Similar Size Companies on Comparably
B-
Women at Hilton have rated CEO Rating, Team, and Outlook as the highest categories they have scored
Hilton eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Recommend to a Friend?
-7
Hilton employees are -7% more likely to recommend Hilton as a great place to work
| 40% | Promoters |
|---|---|
| 13% | Passives |
| 47% | Detractors |
Working at Hilton
Working at Hilton is rated below average by 2037 employees, across various culture dimensions. Hilton employees rate Professional Development highest among all categories, and think that Team and Meetings have the most room for improvement, putting Hilton’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Washington, DC. See below in detail how working at Hilton was rated by employees.
Overall Company Culture at Hilton
C-
Overall Company Culture at Hilton is rated C-
Last updated 2 days ago
Bottom
35%
Hilton ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Hilton Employee Reviews
Out of 1118 Hilton employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Hilton improve their work culture.
| Positive Reviews | 69% |
|---|---|
| Constructive Feedback | 31% |
Positive Reviews From Hilton Employees
- What makes you most happy at work?Cooking for costumer and guest
- What is most positive about the culture and environment at your company?Everyone is welcoming and friendly
- What are some of the best things about your team?Hard working , attension to details and team colabration
Constructive Feedback From Hilton Employees
- What do your coworkers need to improve and how could you work together better?We have never had a hotel meeting
- What would you improve about your company's interview process?It great too have a interview of the company
- What does the leadership team need to get better at?Communication with employees within a reasonable time frame of what is being asked
Hilton Company Information
Hilton Company Overview
Hilton Worldwide, a hospitality company, owns luxury and full-service hotels and resorts, extended-stay suites, and focused-service hotels.
Hilton was founded in 1919 and its current CEO is Christopher Nassetta. Since its inception 107 years ago, Hilton has grown to 169000 employees.
Hilton Mission, Vision & Values
Hilton Mission Statement
The mission of Hilton luxury brands is to be the fastest-growing, most innovative luxury hotel company in the world.
Hilton Values
- Hospitality
- Integrity
- Leadership
- Teamwork
- Ownership
- Now
| Headquarter | 7930 Jones Branch Dr. Mclean, VA 22102 United States of America |
|---|---|
| Website | www.hiltonworldwide.com |
| Founding Date | 1919 |
| Tel | +1-703-883-1000 |
| Company Status | Public |
| Stock | HLT |
| Social Sites |
Hilton Competitors
Hilton competitors include Hyatt, Marriott, IHG, and Loews Hotels. Hilton ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Hilton compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Hilton Employees
Hilton has 169000 employees. 2037 employees at Hilton have reviewed Hilton across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.
Overall, the 2037 Hilton employees give their leadership a grade of C-, or Bottom 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Hilton are not very pleased with their total compensation at Hilton, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Hilton are not very pleased with their team. 2037 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Hilton are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Hilton believe the environment at Hilton is positive. Most Participants believe the pace of work at Hilton is comfortably fast. About 70% of the employees at Hilton work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Hilton are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Hilton employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Hilton report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Hilton have 1 meeting
Meetings
A Day in the Life
70% of Hilton employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Hilton employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
62% of Hilton employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Hilton employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
53% of Hilton employees call their work environment positive
Environment
Joining Hilton - Employee Onboarding
The prevailing opinion from employees about joining Hilton is that the company was prepared on their first day. Hilton employees concluded that their overall onboarding experience was positive. 63% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Hilton KPIs and OKRs
At Hilton 78% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Hilton's KPIs and OKRs is essential for its success. Out of 45 Hilton employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 31 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Hilton CEO & Leadership
67 /100
Hilton CEO Awards and Recognitions
Hilton’s CEO Christopher Nassetta started in this role in 2007. Christopher’s approval rate is lower compared to CEOs at similar sized companies, putting Christopher in the Bottom 45% of all CEOs of similar-sized companies on Comparably, and in the Bottom 40% compared to CEOs of all other companies in Washington, DC. Christopher Nassetta’s employees rank Hilton in the Top 50% for Professional Development, in the Bottom 45% for Environment, and in the Bottom 45% for Office Culture. Nassetta is generally unpopular with Hilton employees, but ranks especially low with employees in the Customer Success department, and by employees in the Admin department and employees identified with Other ethnicities. However, employees in the Design department have a slightly more favorable view of the CEO. When compared to Hilton’s competitors, Christopher Nassetta ranks below both Loews Hotels CEO Jonathan Tisch and IHG CEO Keith Barr.
Hilton Leadership
The Hilton Executive Team is rated a “C” and led by CEO Christopher Nassetta, Executive Chef Jack Gushchyan, and Vice President and Chief Information Security Officer Adam R
Christopher Nassetta CEO / President
Christopher Nassetta serves as the CEO / President of Hilton.
Jack Gushchyan Executive Chef
Jack Gushchyan serves as the Executive Chef of Hilton Hotels & Resorts. Jack started at Hilton Hotels & Resorts in May... read more
Terry Bell Director, Property Systems Development
Terry Bell serves as the Director, Property Systems Development of Hilton. Terry started at Hilton in June of 2018.... read more
Sarah Smart VP Global Recruitment
Sarah Smart serves as the VP Global Recruitment of Hilton. Sarah started at Hilton in July of 2018. Sarah currently... read more
Dak Liyanearachchi Chief Data & Analytics Officer
Dak Liyanearachchi serves as the Chief Data & Analytics Officer of Hilton. Dak started at Hilton in August of 2017. Dak... read more
Jonathan Witter Chief Customer Officer
Jonathan Witter serves as the Chief Customer Officer of Hilton. Jonathan started at Hilton in April of 2017. Jonathan... read more
Noelle Eder Chief Information and Digital Officer
Noelle Eder serves as the Chief Information and Digital Officer of Hilton. Noelle started at Hilton in March of 2018.... read more
Daniella Foster Senior Director, Global Corporate Responsibility
Daniella Foster serves as the Senior Director, Global Corporate Responsibility of Hilton. Daniella started at Hilton in... read more
Hilton Salaries
How much does Hilton pay?
How much do people at Hilton get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Hilton is $123,026, or $59 per hour, while the estimated median salary is $115,431, or $55 per hour.
At Hilton, the highest paid job is a Group Product Manager at $224,456 annually and the lowest is an Admin Assistant at $42,000 annually. Average Hilton salaries by department include: Sales at $162,216, Product at $218,545, Customer Support at $136,829, and Admin at $64,315. Half of Hilton salaries are above $115,431.
678 employees at Hilton rank their Compensation in the Bottom 30% of similar sized companies in the US (based on 2048 ratings) while 647 employees at Hilton rank their Perks And Benefits in the Bottom 30% of similar sized companies in the US (based on 673 ratings).
Salaries contributed from Hilton employees include job titles like Senior Product Manager, Web/Visual Designer, Senior Marketing Manager, and Marketing Manager. Comparably data has a total of 9 salary records from Hilton employees.
Last updated 4 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $65k | $65k | 1st Percentile |
17th Percentile $90k | $90k | 17th Percentile |
33rd Percentile $112k | $112k | 33rd Percentile |
50th Percentile $173k | $173k | 50th Percentile |
67th Percentile $224k | $224k | 67th Percentile |
83rd Percentile $277k | $277k | 83rd Percentile |
100th Percentile $289k | $289k | 100th Percentile |
$123,026*
Average Compensation
$115,431*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Hilton Salaries by City
- New York
- San Diego
- Cincinnati, OH
- Bloomington, IL
- Peoria, IL
- Dallas
- Fort Worth, TX
- Washington, DC
- Baltimore, MD
- Los Angeles
Hilton Salaries by Department
Diversity & Inclusion at Hilton
Diverse employees at Hilton score the company 70/100 across various culture categories, placing Hilton in the Top 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Hilton across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Hilton Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Hilton PTO
Hilton's PTO and Vacation policy typically gives 20-30 days off a year with 69% of employees expected to be work free while out of office. Paid Time Off is Hilton's most important benefit besides Healthcare when ranked by employees, with 48% of employees saying it is the most important benefit. Hilton's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Hilton Careers
Hilton Jobs
No Recent Jobs found for Hilton on Comparably
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H1B Visa
In 2019, Hilton applied for 61 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
Hilton has a total of 169000 employees
61
Total Applied
H1B Applications Outcome
- 100% Granted (61 out of 61)
- 0% Denied ( out of 61)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 61)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 61)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Hilton Know You Want To Work There
Overview of Candidates Interested in Hilton on Comparably
Candidates By Department
All Industries | 26% | |
|---|---|---|
Sales | 15% | |
Marketing | 12% | |
HR | 8% | |
Engineering | 7% | |
Other | 32% |
Candidates By Location
Washington | 11% | |
|---|---|---|
New York City | 6% | |
Los Angeles | 4% | |
Dallas | 3% | |
Orlando | 3% | |
Other | 73% |
Hilton Internship Program
Acquiring a position in Hilton's Internship Program is generally does not offer internships. Why intern at Hilton? Employees are not so happy at Hilton and rate their office perks as neutral. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Hilton employees say they’re never bored at work. Additionally, 53% have developed close friendships with their co-workers.
How difficult is it to get an internship at Hilton?
Customer Support
Very Difficult0%
Somewhat Difficult33%
Not Difficult34%
Difficult0%
Does Not Offer Internships33%
Answered by 3 Customer Support Interns
Frequently Asked Questions regarding Hilton
What is Hilton address?
Hilton location is at 7930 Jones Branch Dr.
Who is the CEO of Hilton?
Hilton CEO is Christopher Nassetta, their score by employees is 67
What is Hilton eNPS?
The eNPS for Hilton is -7
What is Hilton revenue?
Hilton revenue is $3B
What is the salary for Sales Manager in Hilton?
Sales Manager average salary in the US is 105k
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