Hilton Employee Reviews
Out of 1118 Hilton employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Hilton improve their work culture. The Engineering team, with 92% positive reviews, reports the best experience at Hilton compared to all other departments at the company. The Admin team offered the most constructive feedback, with 39% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Communication with employees within a reasonable time frame of what is being asked
Communicate better and not be secretive about events
Have professional and non-racist supervisors
they must learn listen to team, understand them and meet their needs as well.
To create an Inclusive warm & inspirational culture.
Why do you feel undervalued and what would make you feel better about your compensation?
achievement acknowledgement & an inclusive environment
They need to have real expectations for the housekeeping employees to have a "spotless" room, when you don't even change the comforters after every day. They want the rooms to look perfect in 30 minutes which is extremely difficult. Benefits like PTO are non existent.
Review from Customer Support Dept
better wages and better insurance not something that will cost my whole paycheck for medical
If they be fair with one another and work together and not worry about what each other doing and get the job done
I haven't gotten a raise in over a year....minimum wage went up, and all employees making under that were given a raise to what I was making, only they had to do half the work I did. I clean 15 plus rooms a day and they clean 5-8...
What do your coworkers need to improve and how could you work together better?
We have never had a hotel meeting
If they would stop gossiping. All would be well
To be more team oriented
We need more teamwork to work fairly
By working together not all working apart and no communication
What needs to change to make the company culture better?
Support from leadership and more resources at the team levels
all new mangers and other things
Moral and possibly meetings and incentives
A Open And Sincere Feedback Or Experience From The Associates For Every 3 Months. Firm And Right Disciplinary Action For Who Insulting The Policy For The True Respect, Integrity, Ownership & Professionalism!. True Support, Guides And Assist The Authentic And Passion Individu In Thrive With Hilton!
Self respect and have some integrity
Review from Finance Dept
What would you improve about your company's interview process?
It great too have a interview of the company
More job-related questions as opposed to behavioral questions. I don't believe you can find quality talent based on behavioral questions when a candidate is put on the spot and asked to recollect a random time in his past.
No family members allowed at all
NEVER WANT TO GO THROUGH THIS PROCESS AGAIN WAS REALLY HORRIBLE AND THEY CONSTANTLY LIED TO MY FACE AND JUST GAVE ME UNDERPAID AND NOT WHAT I WAS SUPPOSED TO BE GETTING AND ALSO LIED ABOUT INCENTIVES AND BENEFITS
I didn't have an interview. The manager told me on Facebook to come in on a Saturday. I came in. He wasn't there. The front desk person gave me a peice of paper to fill out, said come back Monday.
What's going wrong and how can it be improved?
More help from the corporate office
Review from Operations Dept
Fix the technology and many of the current problems will disappear.
Better pay for who deserves it. Too much to write down
Company policy just needs to be enforced; this happens everywhere that allows everyone to be their own boss.
INFESTED WITH CREATURES IN THE ROOMS STAFF DONT CLEAN AND SANTIZE ROOMS PROPERLY AND HOTELS ARENT KEPT NEATLY STOP LYING TO GUEST AS WELL
What would you most like to see improved at your company?
The way that employees are treated
The company valuing their loyal employees over outside applicants.
Time busy employee workload !
More dedication from all employees
Bonuses
Review from Admin Dept