eNPS at Hilton | Comparably
Hilton Claimed Company
Hilton Worldwide, a hospitality company, owns luxury and full-service hotels and resorts, extended-stay suites, and focused-service hotels. read more
EMPLOYEE
PARTICIPANTS
2037
TOTAL
RATINGS
14285
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eNPS at Hilton

Hilton's Employee Net Promoter Score (eNPS) is -7, as rated by 1579 employees. Employee Net Promoter Score tracks Hilton employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Hilton to a friend? Today, 40% of Hilton employees would encourage their friends to become coworkers, whereas 13% are neutral and 47% would not recommend working at Hilton to their friends.

Last updated 3 days ago.

Where This Score Ranks Hilton's eNPS

  • BOTTOM
    45%

    In the Bottom 45% of 1261 Similar Sized Companies on Comparably

  • BOTTOM
    45%

    In the Bottom 45% of 189 Nearby Companies in Washington, DC

  • 4th

    4th place versus 5 competitors rated on Comparably

-6
Aug
-7
Sep
-7
Oct
-7
Nov
-7
Dec
-7
Jan
  • Promoters
  • Passives
  • Detractors
Who Ranks Hilton's eNPS the Highest?
Department - IT 67/100
Tenure - Over 10 Years 66/100
Department - Finance 56/100
Who Ranks Hilton's eNPS the Lowest?
Department - Customer Success -51/100
Ethnicity - Other -18/100
Department - Admin -14/100

Hilton eNPS At a Glance

Hilton employees are less likely to recommend Hilton as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The IT department and employees who have been at the company Over 10 Years provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Hilton to a friend?” Based on 1579 ratings, Hilton ranks 4th place versus its 5 competitors and is right below Hyatt.

Compared to other companies in Washington, DC, Hilton falls into the Bottom 45% of 189 companies. The last rating was provided 3 days ago.

Hilton's eNPS Trendline

  • Hilton-7
  • Other Companies in Washington, DC
  • Similar Size on Comparably

Hilton's eNPS Rank Against Similar Sized Companies on Comparably

BOTTOM
45%

Hilton ranks in the Bottom 45% of other companies on Comparably with 10,000+ Employees for eNPS Score.

  1. SSM Healthcare
    -6
  2. Henkel
    -6
  3. Kohl's
    -7
  4. Hilton
    -7
  5. Capgemini
    -7
  6. Pearson
    -7
  7. CHARTER COMMUNICATIONS, INC.
    -7

Hilton's eNPS Rank Against Other Companies Nearby

BOTTOM
45%

Hilton ranks in the Bottom 45% of other companies in Washington, DC for eNPS Score.

  1. Northrop Grumman Corporation
    -3
  2. Under Armour
    -4
  3. United States Air Force
    -6
  4. Hilton
    -7
  5. CEB
    -9
  6. Argon ST
    -11
  7. Inovalon
    -13
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