C
68/100
Comparably Awards
HR or Marketing? Claim Your Free Employer Account
Hilton Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Cooking for costumer and guest
Being in a work environment where everyone is in a good mood.
To meet new people and interact with the guest
Just been at work i love check in guest an love made guest a happy
Watching guests face when their food reaches the table or when they take the first bit and do a slight smile or a nod as they eat it makes my day and makes me want that response from every person that comes into the restaurant it's gotten to where I'm requested ?
Team enviroment with great people
Working independently and pacing myself and making decisions
When get busy my restaurant I'm so happy ?
Getting paid Love the job I work and love what I do plus experience work for hotels before
Always giving 100% positive effort to Hilton kyoto to achieve their goals and success to achieve exceed expectations customers service.
my payslip and seeing the team members
Review from Operations Dept
Being able to help people out
They understand we are under renovations but they still come to stay at our hotel.
When I work without micromanagement.
My clients, some guests and coworkers
When I get my job completed
It's my experience and my work
Review from Engineering Dept
Communicating and having great conversations with the customers
Review from Product Dept
My co-workers, they're so nice. Some of the guests are also nice, giving tips and gifts. Our seniors/managers are so nice.
Meet new people from all over, being able to help others and make sure their time spent is awesome.
What's going wrong and how can it be improved?
More help from the corporate office
Review from Operations Dept
Fix the technology and many of the current problems will disappear.
Better pay for who deserves it. Too much to write down
Company policy just needs to be enforced; this happens everywhere that allows everyone to be their own boss.
INFESTED WITH CREATURES IN THE ROOMS STAFF DONT CLEAN AND SANTIZE ROOMS PROPERLY AND HOTELS ARENT KEPT NEATLY STOP LYING TO GUEST AS WELL
Room keys dont work most times. Guests have to be escorted to rooms and are trapped there unless they want an escort to their room every time it locks behind them by front desk. Tv guide needs fixed you have to go one channel at a time to see what you may like. No channel lineup
Better pay for the people who work the hardest for the company.
Take a survey and ask your customers. Especially the ones that we see often . Ask every employee about their job . They want to be heard but they are scared because of the chain of command and HR is part of them . No one should have to endure this . I already lost my job , they shouldn't lose their
Our building is becoming an embarrassment. Bricks falling off the external. Water from previous issues in ceiling on top floor decides to leak when raining alot
High prices but service level gets worse and worse
Change management in all departments including HR
Treat each worker as an equal no matter their age, body size, years of hotel experience.
Review from Admin Dept
New management equal opportunity for all races
Management doesn't care about it's people. We received CPR training but we don't get any self defense training to save our own lives.
Management needs improved at my hotel.
Simply treat employees better and don't deny paid time off.
The company undervalues their employees.
Whole building needs to be remodeled and the work force needs to come back so we hire people that care.
It’s a disaster. Even before the crisis they had cut staff and service to where hilton standards were just a memory. We lost regul
Review from Operations Dept
No consistent leadership team that will hold the team accountable
Review from Operations Dept
What do you like best about your company?
It's beautiful and a great place to work
The co-workers are typically nice.
CEO environment clean good !
Team oriented and goal achievers
Pay well
Review from Admin Dept
Policies and team members
Review from Admin Dept
What would you most like to see improved at your company?
The way that employees are treated
The company valuing their loyal employees over outside applicants.
Time busy employee workload !
More dedication from all employees
Bonuses
Review from Admin Dept
Add additional staff
Review from Admin Dept
×