


Diverse employees at HMSHost have rated Professional Development, Environment, and Perks And Benefits as the highest categories they have scored
Women at HMSHost have rated Environment, Professional Development, and Office Culture as the highest categories they have scored
HMSHost employees are -6% more likely to recommend HMSHost as a great place to work
| 41% | Promoters |
|---|---|
| 12% | Passives |
| 47% | Detractors |
Working at HMSHost is rated below average by 441 employees, across various culture dimensions. HMSHost employees rate Compensation highest among all categories, and think that Team and Meetings have the most room for improvement, putting HMSHost’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Washington, DC. See below in detail how working at HMSHost was rated by employees.
Overall Company Culture at HMSHost is rated C-
Last updated 14 days ago
HMSHost ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Out of 250 HMSHost employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping HMSHost improve their work culture.
| Positive Reviews | 67% |
|---|---|
| Constructive Feedback | 33% |
What is most positive about the culture and environment at your company?No positivity from managment only positivety comes from fellow co workers who go through the same as myself we try to block it out
What is most positive about the culture and environment at your company?pleasing the people ot go on
What makes you most happy at work?When the place is clean and I see my favorite manager Brianna Townsend.
Why do you feel undervalued and what would make you feel better about your compensation?I work like a manager, but they will not promote me. They expect me to act like a manager as well
What does the leadership team need to get better at?They need to promote more within the company instead of hiring new managers
What needs to change to make the company culture better?First, the general managers need better training, and when it comes to the staff they should already have the store clean not wait until inspection or the boss comes to start cleaning.
HMSHost Foundation is a 501(c)(3) Charity whose mission is to fight poverty in the local community with food, shelter, education, and workforce development.
| Headquarter | 6905 Rockledge Drive Bethesda, MD United States of America |
|---|---|
| Website | www.hmshost.com |
| Founding Date | 1897 |
| Tel | 19999999999 |
| Company Status | Private |
HMSHost competitors include Westfield, G&K Services, Centerplate, and Levy Restaurants. HMSHost ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how HMSHost compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

441 employees at HMSHost have reviewed HMSHost across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 14 days ago.
Overall, the 441 HMSHost employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at HMSHost are generally satisfied with their total compensation at HMSHost, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at HMSHost are not very pleased with their team. 441 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at HMSHost are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at HMSHost believe the environment at HMSHost is positive. Most Participants believe the pace of work at HMSHost is extremely fast. About 61% of the employees at HMSHost work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.
Overall, the employees at HMSHost are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.


The prevailing opinion from employees about joining HMSHost is that the company was very prepared on their first day. HMSHost employees concluded that their overall onboarding experience was positive. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At HMSHost 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of HMSHost's KPIs and OKRs is essential for its success. Out of 4 HMSHost employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.
Steven’s approval rate is just above average, putting Steven in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in Washington, DC. Steven Johnson is well regarded by employees for the Compensation HMSHost offers, and ranks among the Top 40% of CEOs by employees in that category. Steven is most liked by African American/Black employees and Hispanic or Latino employees. However, employees in the Customer Success department have a slightly unfavorable view of the CEO. When compared to HMSHost’s competitors, Steven Johnson ranks just above Levy Restaurants’s CEO Andrew Lansing. With Steven’s leadership, HMSHost employee respondents are most happy about their Compensation and Perks And Benefits. Steven was rated slightly below average for Team.
The HMSHost Executive Team is rated a “C-” and led by CEO Steven Johnson, EVP, Chief Human Resources Officer Laura FitzRandolph, and Executive Vice President / Chief Information Officer Sarah Naqvi
Steven Johnson CEO / President
Steven Johnson serves as the CEO / President of HMSHost.
Laura FitzRandolph EVP, Chief Human Resources Officer
Laura FitzRandolph serves as the EVP, Chief Human Resources Officer of HMSHost. Laura started at HMSHost in May of 2016.... read more
Sarah Naqvi Executive Vice President / Chief Information Officer
Sarah Naqvi serves as the Executive Vice President / Chief Information Officer of HMSHost. Sarah started at HMSHost in... read more
Stephanie Havard Executive Vice President, Restaurant Development
Stephanie Havard serves as the Executive Vice President, Restaurant Development of HMSHost. Stephanie started at HMSHost... read more
Tim Slaney Vice President Operations
Tim Slaney serves as the Vice President Operations of HMSHost. Tim started at HMSHost in January of 2015. Tim currently... read more
Richard Kinley Vice President - Operations
Richard Kinley serves as the Vice President - Operations of HMSHost. Richard started at HMSHost in October of 2013.... read more
Rick Iapicca VP Operations Planning and Control
Rick Iapicca serves as the VP Operations Planning and Control of HMSHost. Rick started at HMSHost in November of 1988.... read more
Robert Boorom VP Operations
Robert Boorom serves as the VP Operations of HMSHost. Robert started at HMSHost in August of 1998. Robert currently... read more
Jake Crandlemire Vice President, Business Development Finance
Jake Crandlemire serves as the Vice President, Business Development Finance of HMSHost. Jake started at HMSHost in March... read more
How much do people at HMSHost get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at HMSHost is $124,402, or $59 per hour, while the estimated median salary is $118,843, or $57 per hour.
At HMSHost, the highest paid job is a Group Product Manager at $219,462 annually and the lowest is an Admin Assistant at $50,178 annually. Average HMSHost salaries by department include: Operations at $84,454, Communications at $230,787, Design at $114,867, and Marketing at $143,604. Half of HMSHost salaries are above $118,843.
137 employees at HMSHost rank their Compensation in the Top 40% of similar sized companies in the US (based on 401 ratings) while 127 employees at HMSHost rank their Perks And Benefits in the Top 40% of similar sized companies in the US (based on 132 ratings).
Last updated 16 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $73k | $73k | 1st Percentile |
17th Percentile $96k | $96k | 17th Percentile |
33rd Percentile $115k | $115k | 33rd Percentile |
50th Percentile $174k | $174k | 50th Percentile |
67th Percentile $231k | $231k | 67th Percentile |
83rd Percentile $290k | $290k | 83rd Percentile |
100th Percentile $294k | $294k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at HMSHost score the company 60/100 across various culture categories, placing HMSHost in the Bottom 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at HMSHost across various culture dimensions.
HMSHost's PTO and Vacation policy typically gives 0-10 days off a year with 0% of employees expected to be work free while out of office. HMSHost's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

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In 2019, HMSHost applied for 5 H1B visas. Of the work permits applied for, 100% were approved.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
Customer Support | 33% | |
|---|---|---|
Operations | 33% | |
All Industries | 33% |
Candidates By Location
Portland | 33% | |
|---|---|---|
Trenton | 33% | |
Phoenix | 33% |
What is HMSHost address?
HMSHost location is at 6905 Rockledge Drive
Who is the CEO of HMSHost?
HMSHost CEO is Steven Johnson, their score by employees is 69
What is HMSHost eNPS?
The eNPS for HMSHost is -6
What is the salary for Sales Manager in HMSHost?
Sales Manager average salary in the US is 167k
What are the salaries in the Design in HMSHost?
The average salaries for Design in HMSHost is 115k