Homes.com FAQs

remax.com

Q: What is happening to Homes.com?

As of January 31st Homes.com will no longer power remax.com, the RE/MAX mobile app, SPAWs and SPOWs, or LeadStreet for company owned regions in the United States. The new and RE/MAX Real Estate Search App powered by Booj will replace these.

Homes.com remains a valued Approved Supplier and will continue to offer a full range of products and services which can help your business succeed.

Q: Will I still be able to access my LeadStreet contacts and leads?

You should transfer your contacts and leads to booj as soon as possible.

To transfer leads, go to “Settings” in the booj platform, select “Contacts & Leads” from the menu, and select Yes under the LeadStreet Contact/Lead Import section.

Homes.com will continue maintaining your current LeadStreet database of leads and contacts in your Homes.com Leads and Contact manager. You will receive an invitation from Homes.com to set up a new password to access that account and there will be a link added to the MAX Center after the switch to Booj.

Q: In addition to my contacts and leads what else can I manage in my Homes.com account?

Homes.com supports your business with the following free services and tools:

Your listings displayed on Homes.com.

Receive leads from your listings on Homes.com.

Robust lead and contact management center

Agent profile on Homes.com

To access your Homes.com account follow the link in the email which will be sent to you or use the new link in the MAX Center for Homes.com.

Adding Content to Homes.com Connect

As a default, Homes.com Connect enters information for the header and the footer of the Website, but we know that customizing the Website is key for your brand. That is why, within the Website application of your Dashboard, one of the main options is to edit the Header and Footer of your Website.

Homes.com Connect FusionTemplateHeader Example

Homes.com Connect FusionTemplateFooter Example

To make things easy, Homes.com Connect has the same editor for the Header and Footer application that we do for adding content to your pages. Instructions on using the WYSIWYG (What You See Is What You Get) Gadget, please see the article .

Each template design has different colors and layouts but the Header and the Footer are always in the same place and so it is easy to see what you would like in those sections.

Just like with the pages, you can add text, photos, hyperlinks, and so much more to make sure that you have full customizing capability with your site.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

If you would like to complete your Product Review immediately, click the link below to register for our On Demand Product Review.

http://go.homes/accountsetup

Or attend a live webinar session by choosing a date and time below.

Events shown in time zone: Eastern Time

If you would like to complete your Product Review immediately, click the link below to register for our On Demand Product Review.

http://go.homes/accountsetup

Below is a link to register for an On Demand Product Review that can be viewed at your leisure.

http://go.homes/accountsetup

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

You can update your existing card information or add new cards by going to the "Wallet" tab at the top of the screen. The login page for the Homes Payment Center can be found here.

From here youcan select the trashcan icon to remove a card from future billing, or the pencil icon to edit the card's information.

Youcan also add additional cards by selecting the "Add New Entry" option.

Paying an invoice with a different card doesn't automatically set that card as the primary for recurring billing. You will have to choose to set it as the default when entering it initially, or being going into that cards information and updating it to the primary card afterwards.

You will first enter the billing information.

Then you will enter the card information.

Once you've added in the new card information, click Verify Card. This adds the card to the account where it can be used for billing purposes.

If you have any questions, give our support team a call at 866-774-2947, or by email at [email protected]!

Managing your listings within your Homes.com Connect Dashboard has never been easier! To get started, go to the Listings App within your dashboard:

Featured Listings

View and manage your listings here. You may see listings more than once as a result of having

more than one source providing listings.

If your account has listings sourcing to multiple places, the Listing Manager will allow you to view and sort by where the listing is displaying.

Note about duplicate listings:

You may possibly see the same listing more than once. This is due to more than one source providing listings. Homes.com wants our users to have insight to where each of their listings are coming from and where they will display.

Listing Manager

A banner will display on each listing card that tells you where the listing is being displayed.

Fusion Website= The listing is displaying on your personal Fusion Website.

Homes.com= The listing is displaying on Homes.com.

[FusionPortalWebsite]= The listing is displaying on one of the 5 Fusion Portal Websites.

A new filter has been added to view which listings are displaying on a Fusion Website, Homes.com, etc.

A legend to explain where each listing is displaying.

You can search your listings by area, zip, address, MLS#, Status, Type, and whether or not it's hidden or public:

Sort your list easily:

And add new listings manually, all with the click of a button:

**In order to edit your listings, you will need to have a paid Preferred Listing product.

Step 1 in adding a new listing is to add the Basic Information:

Step 2, add the property information:

Step 3, Add the property Features & Amenities like:

Amenities

Appliances

Assessed Fees

Building Construction

Community

Condo Fee Includes

Cooling

Exterior Build

Exterior Features

Flooring

Foundation

Heating

Heating Fuels

Interior Features

Lease Term

Other

Parking

Pump

Roof

Rooms

Utilities Included

View

By clicking on the Add option, the topic will expand with all of the different selection options:

Don't forget to Save & Continue!

Step 4, Add a catchy Headline and compelling description for your listing.Note: There is a 2000 character limit in the listing description.

Manually added headlines will only display on your Homes Connect Website. They will not display on Homes.com.

TheEnhanced Headline for your listings will displayon Homes.com if enabled within your Dashboard. See below for more details aboutEnhanced Headline.

And last but not least Step 5, Add Photos and a virtual tour then PUBLISH!

All done!

To edit your existing listing, see your listing on Homes.com, add photos, or create an open house easily by clicking on the gears at the top left of the listing:

When editing an existing listing, click on the Details option and go through the tabs in order to see additional information that can be added to the listing:

Click on the Details tab and add things like Local Schools, additional rooms, or connect a contact to the listing:

Don't forget, PHOTOS PHOTOS PHOTOS!

You can change the order the photos display by either using the arrows on the photo to move them forward or back, or by clicking the photo you want to move, and dragging it to it's new position.

If you are editing an existing listing coming in from your MLS feed - Do NOT delete the MLS number for that listing. To add photos or change information on an existing listing, just change the MLS Sync Method:

If you have a Homes Connect website, your active listings page comes as a default page named Featured Listings under the Properties Menu and we also feature one listing at a time on your home page. To edit what listings display, please see.

Listing Editor

When editing a listing, you may see certain fields disabled. Below is a list, based on where the listing is displaying, of what fields you will be able to edit.

When listings are displaying on a Fusion Website

Display on Website

Latitude

Longitude

Headline

Description

Photos

Virtual Tour

When listings are displaying on Homes.com

Display on Website

Latitude

Longitude

Headline

Description

Photos

Virtual Tour

When listings are displaying on any one of the Fusion Portal Websites

None

Enhanced Banner

An icon displays that identifies "enhanced" listings.An enhanced listing is a listing that has been provided by a third party, that has been edited using the listings editor.

Once the listing is displaying on Homes.com it will be automatically given a Homes.com Enhanced Headline!

If you would like to remove these headlines from your listings you can stop them from displaying under the Advanced Settings section of the Listings Application. Click on Homes.com Headline.

Simply toggle the "Display Homes.com Enhanced Headline" to NO to remove the headlines from displaying on your active listings. NOTE: These headlines cannot be edited.

Example:

Once a listing is opened on Homes.com, the headline will display under the address:

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

Team Accounts offer Agents and Brokers the ability to create custom Team Profiles to display on Homes.com. It also offers different routing options within the team to assign out leads received via the team profile. Agents have the option to opt in to a team account, and brokers can create teams of agents from their existing agent roster.

You can create a team profile or start a team from your agent roster by going to the "My Account" drop down in the top right corner of your Homes dashboard.

Select the "Team Account" for agent teams or "Office Settings" for the Broker option.

AGENT DASHBOARD VIEW

OFFICE DASHBOARD VIEW

Select the "Team Manager" for Brokers; this will take you to the team managerdashboard.

Once you're in the Team Manager click on the team you want to edit. In the team dashboard click on Settings, you can change fill out all the team contact information such as your team name, assign a team leader, and add additional agents to your team.

The team name can be edited at the top of the Team Settings section. Be sure to include a suffix, e.g. group, team, agency etc. You can also change the team leader here. The team leader manages the team profile and adds agents to the team.

You can put in the agents email address for agent level teams, or pull from your roster of agents for a Broker created team. Each agent invited will be able to either accept or decline the invitation to be part of the created team. If they accept, they're added to the Team Manager and the lead routing options.

From here you can change if the agent is accepting leads, upgrade them to an administrator (granting them the ability to make changes to the team profile), or remove the agent from your team.

Team lead routing options are also available, the options includehaving leads go to the team leader to assign out, offering leads to agents marked as accepting leads, or forward all the leads to a specific agent. If you choose "Offer To Team Members Accepting Leads" then the lead will be sent to all agents marked as accepting leads at once.

There are two types of leads that will route into a Team Dashboard:

If a lead comes in from the Homes.com team profile

If a lead comes in from a non-preferred listing on Homes.com of an agent within the team

Leads that go to the agent directly, not to the team:

If a lead comes in from a preferred listing, it will go directly to the agent.

If a lead comes in from a paid advertisement, it will go directly to the agent paying for that ad.

If a lead comes in from a paid Homes Connect Agent Website, it will go directly to the agent paying for the website.

Once all the team members have been added and the lead routing options set up, you can have your team account go live by going to the top of the page and selecting "click here," and confirming you'd like to activate the team.

From here you can setup your Team Profile with a team photo, a team bio and so forth, just like you'd set up a regular agent profile on Homes.com.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

When you login to the Homes.com Payment Center, the default screen will showyour outstanding invoices.

You can also find this page by going to the menu bar at the top of the page. Select "Make Payment".

If you have any outstanding invoices, you can select the invoice you'dlike to pay by choosing to either pay in full or by entering the amount you'd like to pay.

Once you've selected the amount being paid for the invoice, it will show in the selected transactions so you can review what you're paying and for what transaction.

When you're ready to complete the payment, simply click on the "Pay" button at the bottom of the screen. You can also process an additional payment by entering the amount in the "Process Prepayment" section above the pay button.

If you have any other questions give our support team a call at 866-774-2947, or reach us by email at [email protected]!

After logging in to the Homes.com Payment Center, go to the menu bar at the top of the page. Select the "Payment History" option.

here

From here you can view payments made on the account. You can also download or print an invoice for a transaction by clicking on the transaction number.

For more directions on downloading or printing an invoice, click .

You can find payment invoices by going to the "Invoice History".

In the payment history you can review all of the paid transactions that have taken place.

Select an invoice by clicking on the invoice number. A new page will open displaying the amount charged for that invoice.

From this page you have the option to download the invoice as a PDF or to print it out.

If you have any questions or need any help, give our Support Team a call at 866-774-2947 or email us at [email protected]!

You can update your Homes Payment Centerprofile by going to the top right of the page and selecting your name. From there navigate the drop-down menu and select the "Profile" option.

Homes Connect dashboard

From the profile, you can update the password and review the current billing address. If your billing address needs to be updated please email that request to [email protected]. Your email address is currently synced with your Homes Connect agent profile and if changed will revert back to what's found in your .

There is a prompt to update yourHomes Connect Payment Center password every 90 days. You'll be able to login with your current info up until the 90th day passes, at which point when youlogin it takes youdirectly to the password reset page. Once the password has been updated, an email is sent to youwith the new password as a reminder.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

Adding a Page to Your HC Website

Pages

Customize text, links and images on every web page in your website in an editor similar to Microsoft Word.

Adding custom pages to your website not only makes it more professional looking, but also helps separate you from your competitors with unique information for you and your business in a way that is personal to you.

Editing, Adding, and Deleting Pages

To add a new page, click on the Add New button.

Step 1: Select Page Type

A new window should pop up that will prompt you to choose what kind of page you would like to create, Basic Page, Template Page, Form Page, or a Recruitment Page for Office and MOW accounts.

Step 2: Add Page Information

Here you will fill out the basic page information including the name and url for the page.

*Helpful Hint - when naming your page, to help with SEO, add dashes instead of spaces.

Step 3: Optimize SEO

You have the ability to optimize the following SEO informiaton during page creation:

Title

Keywords

Meta-Tag Description

Confirmation Page:

The page will then appear in the Page Manager under the name that you specified.

You will see the gear can icon next to all of the custom pages that you create.

After you have created the page, you can now add content to it by clicking on the Manage Content button.You can edit any page in the page manager, including stock pages, with this tool.

The page should open in another window or tab depending on how you have your browser settings configured.

*Helpful Hint: If the page is opening up in the same window, and you can’t get back to the dashboard, adjust your browser’s New Page settings to specify that you want the link to open in a new tab or window for easier editing options.

The orange Edit Boxes indicate what can be customized within that page.

From here, click on the Edit option at the top right of the section you would like to edit. Another window should open with the content in what we call the WYSIWYG "What You See Is What You Get".

You have many different ways to add and edit the content that you would like on your page. If you have ever used Microsoft Word, this should be fairly easy to use.

You can add photos with custom sizing:

You can change the font preference, type, size, color, highlight color, and style:

You can add and edit tables:

You can add and remove Hyperlinks:

You can adjust paragraph settings:

And so much more!

If you have the HTML format of the content that you would like to add to the page (which is the purest form of information), you have that option as well. Follow the same steps of editing a page, but when you get to the WISWIG, at the bottom left, you should see the options of Design or HTML. Design is the default view, but if you click the tab HTML, it will switch to the HTML friendly editor.

Don’t forget to hitwhen you are done adding the content that you would like.

You should see what you have added to the page, as it will show on your live website, you will also see a message that verifies that you have saved correctly:

To delete a page, click on the gear icon then Delete Page. You can only delete custom pages, not stock pages from Homes.com Connect.

Want to add the Page to your Homes.com Connect Website? Please see our article, for more detailed instructions.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

After the page has been created and the content added, the next step would be to add it to your live website. Not all of the pages within the page manager are viewable on your website from the start, you have to take some time and determine which ones you would like and then add them as you go. To see about Adding Content to Homes Connect Pages, please see the relating article.

There are a few ways to go about adding pages to your website.

1. You could add the page directly from the page manager, to your main menu. Click on the Gear Icon then Edit Page Settings.

helping your website SEO

Open the Main Menu section and choose the place you want to add the page on the menu.

On the Page Manager, it will tell you if the page has already been added to the menu or not. The Home page has been added to the main menu while A-Test B has not.

*Helpful Hint: The page willgo on to the dropdown menu on your Home Page with the same name that you have it labeled in the page manager. If you would like to add it to the Main Menu with a different name, please follow option 2.

2. You can add the page from the Menu Builder within the Website App in the Dashboard.

*Helpful Hint: When adding directly through the Menu Builder Application, you can rename your page in order to have a more personable title to your links. You can also “drag-and-drop” pages to make organizing your website more convenient.

3. You can create a “Quick Link” (or Hyperlink) in a page to another existing page within your page manager.

a. First choose what page you would like to make the link on (in this example I am using the About Me Page) - and click the edit icon

b. Then choose what you would like to turn into a hyper link (I chose an Image), highlight it, and click on the hyperlink option (looks like the globe with a chain in front of it)

c. It will open up another window in which you can choose whether you want to link it to an existing page within your Page Manager or an outside link that you have selected.

d. From there you and name the link and select a “Target” (whether you want the link to open in a new window or tab)

e. Last but not least make sure you hit OK and then Save on the Editors.

*Helpful Hint - If you ever want to remove that link, just highlight what you would like removed and click the icon in the editor that looks like a broken chain.

Wondering about the Show Options link on your pages? Check out this article on by adding a Title, Meta Description, and Meta Keywords to your Homes Connect Pages.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

What is it?

The Menu Builder is a user friendly way to build and organize the drop-down menu within the Homes.com Connect website. It allows you to quickly and effortlessly customize or rearrange the website’s links that the website viewers will be able to select.

Homes Connect FusionDesign:

Where do I go to make changes?

Any changes needed to the menu bar can be found by logging into the Dashboard, then selecting the Website Application. There is a Quick Link labeled Menu Builder, or you can find the option within the Website Application Overview.

How does it work?

Once inside the Menu Builder, you will be able to add a “top level item” which will be the parent link seen on the menu bar of the Homes.com Connect site, or add a “sub level” item which will be a link that displays under the parent link in the drop-down bar. You will also be able to redirect the links to any internal pages found within the Website App, or to any outside websites such as a blog or a business partner’s website.

How to use the Menu Builder

The option to have a new parent link on the Homes.com Connect menu for the website will be found under the link titled “Add New Top Level Item”.

Once selected, you will be able to name the link under “Item Caption” and choose where to direct the link to an existing page in the Pages section of Dashboard under “Link to Page”. All you would need to do is click the drop-down option and select the pre-existing page by the page’s name.

You can also choose where to position the link in the menu line up, and choose where to direct the link to an outside website by placing in that site’s complete website address in the “Link to External URL".

*Please note that if the link is taking traffic away from the Homes.com Connect site, we recommend having the link open in a new page and that option can be found in the bottom left. Once the changes have been made, please click the orange SAVE button on the bottom right to save the link.

You can follow the same directions for adding a Sub Level Item which will be a link that displays in the drop-down for the parent item.

Can the links be rearranged?

Yes. The links can be “dragged and dropped” into a new position simply by hovering the mouse over the Sub Level link to have the mouse arrow change to a pointing hand icon. This will let you know that the Dashboard is ready to change the positioning of the link by clicking the link and dragging it into it’s new position.

This option can be applied to Top Level links in the same way, but the mouse icon will change to a four pointer arrow icon. This will allow a Top Level item and it’s Sub Level links to carried into a new position.

Once the changes are saved, they will be seen on the Homes Connect site after refreshing the internet browser.

Can you edit content on a page?

Yes. There are links under the gear icon that allow you to edit content, page settings, and delete the page off the menu completely.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

For added security, a Dual Factor Authentication process has been added when you log in to your Homes.com Connect Dashboard.

Enter username and password

Verify Your Identity

You can select whether you want a one time verification code emailed or sent through text message. If selected, a code is sent to your phone number, it will be sent to the Mobile Phone number from your Dashboard.

The masked email address will be the Email from your Dashboard.

Receive One-time Verification Code Email Or Text

The text message will read:334973 is your verification code for your Homes.com Connect account. It's active for 10 minutes. If not used right away you will need to request another.

Enter Verification Code

Verification codes expire after 10 minutes. If the verification code has expired, you will have to Request a New Code. If the verification code is invalid, for example, you will be prompted to enter the code again.

If there are more than 10 requests from the same IP in an hour, a CAPTCHA will come up.

Remember Computer/Device

If you opt to remember your device, you will not have to go through the verification process again the next time they log in from that same IP and device. If you do not want your device remembered, you will have to go through the verification process each time they log in.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

It happens to everyone- you forget your Username and need to retrieve it, or forgot your Password and need to reset it. There are simple processes for each outlined below.

In order to log into your account:

Real Estate professionals will log in using a username

Consumers will log in using their email address, Facebook account, or Google+ account

Forgot Username

First, we will start on myhomes.com : myhomes.com

Click on "Forgot Username?" and you will be taken to a screen that allows you to enter your email address that is in your profile and we will send you your Username! Just come back to myhomes.com and you can continue logging into your account.

Forgot Password

First, we will start on myhomes.com :

Click on "Forgot Password?" and you will be taken to a screen that allows you to enter your username and then click "CONTINUE":

After clicking "CONTINUE", we will send you an email with a password reset link. Simply click that link and you will be prompted to create a new password. The page you see will have some instructions about the creation of the password and allow you to enter your new password twice to verify your new password:

Please enter a new password that is between 6-20 characters. Passwords are case sensitive and cannot contain spaces or equal (=) signs.

After you reset your Password, you will be taken back to and prompted to log in using your new log-in credentials.

The VisitorRegistration Guide allows you to have a “Guest Book Login” on your IDX search page and can provide benefits to both you and your clients.

You capture the client's information so that you can follow up with them and help them with their next transaction.

Your clients get the My Homes Tracker functions to save favorite listings and searches.

As default, the registration is turned off, but you can decide to turn it on and have the added ability to modify the parameters.

Where is it found?

The VisitorRegistration Options are found in the Dashboard under the Website App.

1. CAPTCHA

With this switch you can choose whether the CAPTCHA appears whenever a website visitor tries to submit a lead.

2. Actions Requiring Registration

You have the ability to choose which actions will require the website visitor to register. Options include:

Viewing Non-Exclusive Listings (Listings not within the office)

View Any Listing

Search Listings

Search or View Listings

3. Registration Type

You can select whether you would like a website visitor to create a My Home Tracker account or submit a basic lead capture form.

4. Additional Options

You can choose how many times you would like the user to perform a specific action before requiring registration.

Example screen shots:

Basic search followed by the login screen after selecting a property:

Homes Connect FusionTemplate:

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

The very first thing that you should do when you get your Homes.com Connect product is set up your Homes.com Profile. This is very important because it is your information for Homes.com as well as your Homes.com Connect products and is referenced in many different places (that way you only have to fill out this section instead of many).

Since this section is very important, you can get to it from many places within your Homes.com Connect Dashboard. The first and most prominent is the Homes.com Your Profile Gadget:

This actually shows you all of the information that is on Homes.com for you as an agent, listings on Homes, Coverage Areas you are shown in, Questions you have answered, etc.

First thing that you should do is add a professional photo, your office's logo, and a little bit about yourself for the Homes.com Users.

Click on the "Change Profile Picture" to select the photo you'd like to show.

*Note: After you have added your photo, please all 15-30 minutes for it to update on Homes.com. The My Profile Gadget should display exactly how your photo is going to look on your Homes.com Profile. If it looks a little distorted you most likely need to resize the photo. A square photo works best. Please remove the photo, edit, and then try to upload it again with the new dimensions.

When adding text in your About You -If you are "copying and pasting" from another source, make sure to paste in as "plain text". This is to avoid having anyhidden code attached that could potentially look strange on your profile.

*Note: Make sure to have the "List Me In The Agent Directory" option checked so that your profile will be displayed on Homes.com.

Then use the Tabs located at the top to navigate through completing your needed information:

Next tab is the Contact Information tab where you need to verify or add your additional information.

Also within this tab is our Text Alert option for when you would like to also receive notifications via text message:

Do you have established Social pages? Awesome! We want to make sure that you can have clients link to those and see more about you and your brand!

*Note: The Twitter option only needs the User Name, not the whole URL like the others.

Next tab is for the Office Information, please verify that all of that is correct.

*Note: Is this area is "grayed out" and un-editable, then you are linked to a Broker account and the information is controlled from that Dashboard. If the information is incorrect, please contact us immediately so that we can help update your information.

Another important section for your brand exposure is to complete all five options for the Coverage Area tab. That way, when clients are searching near by areas, you will be displayed as much as possible.

Last but not least, let us know if you have anyDesignations & Certifications:

An example is E-Pro which is a popular designation. That can be found under the designations list by searching forCertified Internet Professional.

*Note: if you don't see your specific designation or certification please let us know so that we can update our list with the most current offerings.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

Meta tags, reciprocal links, and keyword stuffing OH MY! This webinar will focus on the basic tools and strategies available to you in the Homes.com Connect Dashboard that can help you rank better in search engines.

Learn how to:

Optimize your custom links

Create and implement a content strategy

Find and update your meta data

Held every two weeks Fridayat 2pm EST with our Office Trainer, Adam Reep!

Register now on our Homes.com Connect Webinar Calendar

You don’t have to be a web programmer to add a personal touch to your Homes.com Connect website! The Homes.com Connect web page creation and customization application is easy to use and our product expert will walk you through the simple steps to:

Creating New Pages

Adding photos and videos to your website

Selecting new design themes

And so much more!

This webinar will show you the tools and give you the confidence you need to finally set up that neighborhood page you have always wanted to add to your website.

Held every two weeks on Wednesdayat 2pm EST with our Office Trainer, Adam Reep!

Register now on our Homes.com Connect Webinar Calendar

Agents can request endorsements from clients they have worked with. Those endorsements will then display on an agent’s Homes.com profile and Homes Connect Website if they have one.

Requesting An Endorsement

To get started log into your Dashboard and click on the menu in the top left. In the drop-down menu click on 'Your Profile' and then 'Homes.com Endorsements'.

Or click on the 'Homes.com Endorsements' tile on the main page of the Dashboard.

From the Dashboard, you will be able to send an invite to past clients, colleagues, and friends to write an endorsement. Youwill also be able to manage your top specialties and manage any endorsements that were submitted.

Click on ‘Request Endorsements’.

Start typing to select contacts from the Contact Manager or manually enter an email address. You may use the default message or customize it before sending. Your name in the signature is part of the default message.

Hit ‘Send Request(s)’ when done and confirm.

After sending, the agent will automatically be returned to the Endorsements page.

Once the endorsement request is sent, the contact(s) it was sent to will receive an email like this:

From this email the contact will click ‘Endorse Agent’ to submit their endorsement.

Submitting An Endorsement

The contact will be taken to a page where they will be walked through the 4 step process of submitting an endorsement.

Step 1: If only an email address was entered, that will be prefilled. When a contact is selected from the Contact Manager, First Name, Last Name and Email will be prefilled.

Step 2: The contact can select from a list how you assisted them.The contact will also be asked to enter the City, State and Zip.

Step 3:Specialties

The contact can select as many specialties they want to endorse you for. You have control on what specialties what want to be endorsed for.

Step 4:The contact can describe in detail their experience working with you. The endorsement is limited to 1000 characters.

Approving Endorsements

Endorsement Received:

After an endorsement has been submitted, you will receive an email notification to view and approve the new endorsement. Click on ‘View Endorsement’ and you will be taken to your Dashboard to approve the endorsement. You will be prompted to log in.

Once logged in, you can approve or remove the endorsement.

When approved the endorsement will display on your Homes.com Profile and Homes Connect Website if you have one.

Specialties

Specialtiesis a completely new feature that allows you as the agent to show, at a glance, what you do best!

There are 3 essential specialties that arealways active:

Communication

Local Expertise

Professionalism

Including the essential specialties, there are a total of 34 specialties.

You can edit your specialties to focus on your area of expertise.This is apredefined list. You can opt to show or hide these specialties.At this time you will not be able to add different specialties.

When you have been endorsed for a specialty, in the dashboard, you will be able to view how many times you've been endorsed for that specialty and who endorsed you.

Endorsements are more conversational. If an endorser doesn’t have much to say or feel a little shy, they have ways of communicating how an agent helped them with other options so they don’t feel pressured to write a very long statement.

Filter Endorsements

From the dashboard, you will be able to filter their endorsements and view by:

All Endorsements

Active Endorsements

Pending Endorsements

Active Endorsementsare endorsements that have been approved and will display on Homes Connect Websites and the Homes.com profile.

Pending Endorsementsare endorsements that have been submitted but are pending approval and will not display until approved.

Basic:

Complete your Homes.com profile in the Dashboard (setting up endorsements).

Set up your 5 coverage areas for your information to display on Homes.com.

Utilize and integrate Social Media:

Facebook, Twitter, LinkedIn, Google+, Pinterest, YouTube

Website:

Make sure your IDX is connected

Take advantage of the User Registration Options.

Set up custom Featured Searches.

Utilize the My Home Tracker Profile / Buyer Profile accounts.

Add additional content to your Homes Connect site, such as city specific pages, key words, and adding reciprocating links from your website to other websites ( SEO ).

You can link your Social Media profiles to your home page and link to your website from your Social Media page. ( Social Networking )

Preferred Listing Advantage:

Add more photos to your listings. This will allow your listings to come up higher on the default search results on Homes.com for that area. (For MLSs that allow listing exportation)

Broadcasting your listings out to social media for greater exposure (Facebook & Twitter).

City Sponsor Ads:

Make sure to customize your advertisement on Homes.com to stand out. Give us a call at 866-774-2947 for assistance with this.

Do you have listings? Make sure that they are displaying properly on your advertisement. The listings that will display are all going to sort by the relevance of the consumer's search.

Make sure that your domain (or “Landing Page”) takes the potential buyer to a contact form with a search capability option (and is spelled correctly in the Dashboard profile).

Local Connect:

Complete your Homes.com Profile to make sure that your information is present and correct.

Once you have done this, please allow a few weeks to see the difference in the amount of leads. These suggestions are simple recommendations and are free enhancements (minus the purchased ad space).

Check out our Leads versus other competitors:

http://connect.homes.com/2013/10/study-concludes-homes-com-clear-front-runner-in-quality-leads/

Reputation Manager

Visibility. Find out which search engines, local review sites, and web directories have listings for your business, as well as which ones you're missing.

Mentions. A mention is any place on the web where your business appears.

Competition. The Share of Voice graph shows how prominently your business turns up in local search results compared to your competitors.

Sentiment Trending & Analysis. Reputation Intelligence is clever enough to automatically figure out whether a story or comment about your business is positive or negative, and show you how those sentiments are changing over time.

Reviews. On one page you can browse all the reviews of your business from sites like Yelp and Citysearch.

Social Publishing. Promote yourself on all three of the most popular social networks at once and track your followers.

Executive Report. Emailed weekly. Provides valuable information without the recipient or salesperson having to take any action.

Leverages a third party reputation management reporting dashboard, accessed from within Homes Connect.

A series of tools and reports to help you measure your social impact and reach

Competitive analysis and reputation management reporting

Alerting system for monitoring changes/updates in real time

Key Benefits

Gives you brand visibility

Provides a place to start, and a place to measure your online self

Creates reports for Listing Presentations, etc.

Provides ability to be proactive in management of online reputation

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

Welcome to Homes.com Social Fuel!

Our Social Fuel team is combusting to get social with you and ignite your online presence! Once we begin the process of building your online presence you will start to see relevant regional content posted to your social sites! You will also see an increase in page likes, and revved up audience engagement! Social Fuel makes it easy to manage your online reputation and monitor how your business ranks in search results for important keywords!

Please complete the Homes.com Social Fuel Activation Form via the links below. This information is required to complete your social account setup process. All it takes is a click and we've got you covered. We look forward to sparking off our new relationship with you when we review your Homes.com Social Fuel package together!

Tier 1 Social Fuel

Tier 2 Social Fuel

Tier 3 Social Fuel

If you have any additional questions, please don't hesitate to contact us at the number listed below. Thank you for your business and we look forward to getting social with you!

Thank you for your business and we look forward to speaking with you!

Social Support: 866-236-0313

[email protected] http://www.homes.com

Email Signature

You can either send a single client an email or you can send many contacts a mass email for more coverage.

To send the same email to many clients within the Email Marketing application, select the Send Email app or tab:

Set your Send Options and select your Recipients:

*Note: This is where having Custom Categories comes in handy when dealing with thousands of contacts, please see Articles: Create Custom Categories and Custom Categories & Emails

To send a single contact an email, just go to that contact within the Leads & Contacts application and select Send Email within the Actions Drop Down for that client:

Select whether to send a brand new message:

Or a message that you have already saved:

With this option, you can choose between any email template that you have saved, including drip campaign messages and each monthly newsletter.

If you are creating an email from scratch, the WYSIWYG is just the same as when Adding Content to Your Homes Connect Site

Make sure to Preview to make sure that everything is set correctly:

Set the delivery options (you can either send immediately or for a later date) and then hit Send Message!

**Note: In your contacts list, you will see some different address statuses:

Complete - a verified and valid email address has been provided in the contact.

Incomplete - no email address has been provided in the contact.

Valid -the supplied email address is formatted correctly but not verified.

Invalid -the supplied email address is not formatted correctly.

You can also modify your email signature at the bottom of your emails, see our page.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

The following tags can be used inside the content fields on a Homes.com Connect site. These tags will be replaced instantly by the corresponding value depending on the context where the page is viewed.

@SiteName@

@BrokerName@

@Address@

@Address2@

@City@

@State@

@ZipCode@

@SiteURL@

@OfficeName@

@AgentName@ - Only for agent sites

@BizPhone@

@CellPhone@

@OfficeEmail@

@OfficeBrandName@

@StateFullName@

@EntityName@ - Company Name

@OwnerName@ - Agent Name or Broker Name

@AgentEmail@ - Only for agent sites

@MarketArea@

@AgentImageTag@ - Only for agent sites

Default Advanced Settings for Agent Websites is as follows:

Page Title Prefix:

@OfficeName@ - Search For Properties In @MarketArea@

Meta KeyWords:

@EntityName@, @StateFullname@ Homes, @StateFullname@ Homes For Sale, @StateFullname@ Real Estate

Meta Description:

@StateFullname@ Homes For Sale From Experienced Real Estate Agent, @EntityName@

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

Need to See Your Active Campaigns?

For a quick view of all of your campaigns, just select Campaigns from either the Applications Drop Down Menu or Campaigns from the side menu within the application itself.

Homes.com Connect Email Marketing Drip Campaigns

There you will see a list of all of your existing campaigns, how many people are enrolled, how many emails are in that campaign, or add a brand new campaign:

See Article:for more information on managing these emails.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

Adjusting Property Photo Order

Flyersare only one page and single-sided.

Creating a Flyer with your Homes Connect Design Center is the easiest of all of the property marketing options.

Just like with the other selections, there is a Quick Action link as well as an Application link where you can upload a file from your MLS:

Select the Property from your uploaded file to create a flyer with and then hit the Customize Button:

Already have the listing in the Listings Application of your Homes Connect Dashboard?

You can pull the listing information into the Design Center directly from the Listings Menu and the Actions Drop Down list to skip the Import and Properties steps.

Customize

The following sections are available for customization by clicking the edit icon in the top right portion of the section header:

You can upload or change the property photo from what is populated from your listing. Write your own custom headlines, choose the features to highlight, and add custom remarks about the property. For multi-photo themes, please see Article: for a helpful how-to on displaying only the photos that you want.

Publish

On the publish page you can make the following selections/customizations:

Style Group: Premium styles are pre-designed and do not allow font or color customizations. Customizable flyers allow you to choose your font and flyer accent color.

Design Theme:There are many designs to choose from within each style group. You can select one from either the drop down menu, or scroll through the previews.

Font & Color:To make your very own flyers instead of choosing a pre-designed style, select the Style Group: Customizable Flyers, then you can choose the font and colors you would like your media printed with.

Print Report:Choose to print your media, email it, or post a link to it on your website.

PDF Type:Standard PDF will render a ready-to-distribute piece of material. Professional PDF will render with print guidelines if you plan to submit your marketing material to a professional printer.

Once you have made all of your edits, click Run Report to view your finished piece.

On the Publish Tab you also have the option to begin a new Design Center project, which will clear the data from your previous project, open a saved project, or save the project you just published for future use.

All projects are saved to your account and will be accessible from any computer when you log into your Homes Connect account.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

To logout of the Marketing Center:

In the upper-right of the page, click on your name.

In the resulting menu, click on "Log Out".

If your session is inactive for two hours (if you don't click on anything for two hours) you will be automatically logged out. This is done to protect your account in case you are working with the Marketing Center from a public computer (such as at a library or internet cafe) and forget to log out before leaving.

This product comes with specified Homes.com Bundles only*

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

This product comes with specified Homes.com Bundles only*

Where do I start?

Which web browser(s) can I use to work with the Marketing Center?

What is a Project Folder?

How do I create a new Project?

How do I make changes to a project I've already created?

Why is everything in a foreign language?

How do I know where in the design my photo(s) or text will appear?

How can I check the spelling in projects I create?

Where do I find the Phrase Assistant?

Where do I find the Article Library?

Can I move my project to a different folder?

I work with a partner. How do I include my partner's name on my marketing materials?

How can I include the EHO (Equal Housing Opportunity) logo on my marketing materials?

How can I remove the EHO (Equal Housing Opportunity) logo from my marketing materials that are not being used to market property?

Can I change the order of slides in a tour after I've created the tour?

I'm using fewer characters than the maximum allowed, so why isn't all my text showing?

When I copy/paste text into my projects, some characters are displayed as question marks. Why?

What is a "QR code" or "matrix barcode"?

Can I use a QR code or other matrix barcode in my projects?

How can I create a QR code image to share a project I created?

How can I use the (R in a circle) trademark symbol in my projects?

How can I use the trademark symbol in my projects?

How can I make bullet symbols in a project?

I get an error message telling me I need to install or upgrade Adobe Reader. Where do I get Adobe Reader?

An incorrect location is shown on the map embedded in my project. How can I fix it?

Sometimes the pages don't load completely or I get a "timed out" error. Why?

If I lose my internet connection while working on a project, will I lose my work?

Can multiple agents share an account?

Can I change the fonts or colors in a design template?

Can I change the text size or font size used in the designs?

I like the designs, but I'd like to make some changes to them before I use them. Is that OK?

Why are some things missing from a page in the Marketing Center site, or the layout looks all wrong?

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

Lead Gator

One of the major challenges real estate professionals face daily is how to efficiently manage and incubate leads from various lead sources. Well, we have great news! Your Homes Connect marketing platform now includes Lead Gator, your instant lead aggreGatorsystem. Once activated, Lead Gator will automatically deliver leads from Realtor.com, Zillow, Trulia, and other major real estate sites directly to your Homes.com Connect dashboard, providing you instant access to leverage Homes.com Connect's powerful marketing tools!

To get started, go to your Homes.com Connect Dashboard, select Leads & Contacts, and then Lead Gator Setup. There, you will see your unique Lead Gator email address to be used on all lead generating sites. When a website asks where you'd like your leads sent be sure to enter this email address. Once it is added, any future leads from that site will be sent directly into your Homes.com Connect Lead Manager, along with information about the source of the lead. You then will have the ability to manage leads from many sources along with seamless access to the great marketing tools available with Homes.com Connect!

Update your email address on the site from which you want to send leads (Zillow, Trulia, Realtor.com) with your personalized Homes.com Connect lead collection email address.

Example Lead Gator Email address:[email protected]

You can find your Lead Gator email by going to your Leads and Contact section of your Dashboard.

Once you click update within your lead capture program, all new leads will be sent directly to your Homes.com Connect Dashboard.

Zillow Tech Connect

The Zillow Tech Connect section works just like Lead Gator, but is specifically for Zillow. You will be given a unique partner ID as seen below and can use that to connect your Zillow leads directly into your Homes Connect dashboard. Just simply follow the instructions below once you are logged into your Zillow account.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

What is Homes.com Connect’s Lead Gator?

Lead Gator is our instant lead aggreGator system. Once set up, Lead Gator will send your leads from other real estate websites like Realtor.com, Zillow, and Trulia directly to your Homes.com Connect dashboard, providing instant access to leverage Homes.com Connect’s powerful marketing tools!

Is there a cost associated with Homes.com Connect’s Lead Gator?

Lead gator is available to all Homes.com Connect subscribers at no cost. If you haven’t signed up for Homes.com Connect yet, call 858-200-9855 or email [email protected] to learn more about the Homes.com Connect packages that include Lead Gator.

How does Lead Gator work?

Homes.com Connect’s Lead Gator provides you with a unique email address to be used to route leads from other real estate advertising sites. This email should be entered on any site from which you currently receive leads as the email address to send leads. Once the email address is added, any future leads from that site will be sent directly into Homes.com Connect, allowing you to easily manage all your leads in one place.

How will I be notified of new leads?

Homes.com Connect customers will be notified by email and text message (if enabled) of any new leads, whether that lead occurred on the Homes.com Connect site, Homes.com, or any other website where the email address for Lead Gator is being used. Watch for the release of the new Homes.com Connect leads app to be released shortly, providing another way to quickly view and respond to leads.

How do I find the unique Lead Gator email address?

Go to the Homes.com Connect Dashboard, select Setup, and then scroll down to Lead Gator Setup. There you will find the Lead Gator email address that will be used on all lead generating sites.

What sites does Lead Gator work with?

Lead Gator will work with any site that sends leads via email. We’ve tested this with many of the largest sites, including Realtor.com, Trulia, and Zillow. If there is a site you’d like us to setup or verify, simply send an example of the lead notification email to your Consultant or a Homes.com Connect customer service team member and they will process a request for this new lead source to be added to Lead Gator.

How will I know what site the lead came from?

In the Homes.com Connect Lead Manager, you will be able to view all the leads received from Lead Gator, including information on the originating site the lead came from and any comments or requests made by the consumer.

Do I need to import these leads into Homes.com Connect?

No, these leads are automatically added as contacts into you Homes.com Connect account, enabling you to utilize the email marketing campaigns and other follow-up tools, regardless of where the lead originated.

What are the benefits to using Lead Gator?

It is well documented that the best way to convert online leads into actual business is by following up immediately and staying in touch with the consumer as they go through the online search process. Receive leads from many different sites can that make effectively managing online leads difficult. Homes.com Connect’s Lead Gator simplifies this process by giving user’s one place to collect and manage all online leads.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

Open Houses are a key tool for marketing your property, and a great way to meet more buyers.

*Note: This feature is only available on a Homes.com Connect Website*

Creating An Open House

The easiest way to add a new open house is from within the listing itself in the Listing Manager.

Website Articles

Once in the listing manager, click on the Action Menu of the listing you need to create an open house for and click Open House.

This will take you directly into the open house application with the listing details already filled in. The Open House Date will default to today's date which you can then update.

Once you have the listing selected for an Open House, edit the Start / End Date and Time:

Then you can add any comments about the Open House that you would like. You also have the option to make the note public or not.Hit Save & Close once finished.

You can also create a new open house by clicking on the Add New Open House button within the Open House Application.

Start by adding the Listing Address. You can type the address in or click the search icon to the right to give you a drop down list of all of your active listings.

Once you have the listing selected for an Open House, choose the Start / End Date and Time:

Then you can add any comments about the Open House that you would like. You also have the option to make the note public or not.Hit Save & Close once finished.

Editing, Updating, and Deleting Open Houses

To edit or delete an open house that has already been created, select the action drop down menu.

As a default, the Open House page should already be added to the menu on your Homes.com Connect Website, but if you would like help adding this page to another section of the Menu or another Page, please refer to the .

The listing that you selected for the open house will show on your website with the Date and Time displayed right away:

As well as advertise it within the listing details of the listing page near the bottom:

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

Our CMA and Buyer Tours pull most of your information from your MyHomes Profile within the Dashboard but you can customize the settings even more to make sure that you and your brand is represented fully.

For the CMA Reports:

For the Buyer Tours:

Import allows you to choose your MLS from our drop down list for more accurate information, if you can't find the MLS, please call is so we can add it to the list. If you know the system used by your MLS, please select "Generic" State and use the corresponding generic MLS definitiontemporarily.

You can even adjust the email information that goes out to your clients when you use our "Email Report" option from the Publish section and add additional logos into the design.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

Buyer Tour

The Homes.com Connect database keeps track of all of your contacts, including current and past clients.

Editing, Adding, and Deleting Contacts

To edit, send email, launch campaign, or delete a contact record, click on the gear icon in the top right corner of the contact to get the dropdown menu.

To add a new contact record, click on the Add New button.

Within the contacts application you have the ability to Edit Details for the contact, select contact categories, create a Buyer Profile, start a CMA or, as well as enroll them in campaigns and make notes for that contact.

You can get as detailed as you need within your Contacts list.

There is an "Allow Login To Public Features" option for each contact. If the contact created a My Homes account, there will be login information and the toggle will show Yes. If the toggle is set to No, you can change it to yes and create login information for your contact which would create a My Homes account for them.

You can even enroll your clients in campaigns:

Or createtheir Buyer Profile and set their contact and listing preferences:

Have Questions? Just Ask! Our Support Team is available at 866-774-2947 or by email at [email protected]!

Here are a few steps to get your domain name pointed to your new Homes.com Connect Website!

Part One: Update your DNS Records with your Registrar (you can call your registrar with these instructions for more in-depth assistance) with these records:

@

A Record

64.68.36.10 (Mandatory)

www

CNAME

hc.hms-gtm.com (Mandatory)

*

CNAME

hc.hms-gtm.com (Optional)

NOTE: Please make sure there are no conflicting records. Please do not change any MX records, as this will cause your email to stop functioning!

Part Two: Update your Homes.com Connect Dashboard:

When this process is complete, you will need to update your dashboard.

Log into your dashboard and then

Click on the HomesConnect (applications) drop down list

Click on the Website Icon

Select Domain Management on the right (under Quick Actions and Advanced Settings).

Scroll down to the bottom of the following page. Enter the domain name here and select Homes.com Connect Website:

Hit "Submit", then "I agree."

That will automatically add the domain name to our database and link it to your site. Once all that is done, the changes should take effect within the next 24-48 hours depending on the Registrar.

If you have multiple Domain Names that you want pointed to your Homes.com Connect Site:follow these instructions for the Primary Domain name, and then talk to your Registrar about Domain Forwarding options. We recommend that you forward any additional domain names to the Primary Domain to help assist in building your site's SEO.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

Managing Agents

An agent roster can be imported using the Sample CSV File located under the Import Agents page. Alternatively, agents can be manually added through the HomesConnect dashboard as well.

Import Agent

Choose the CSV file within the dashboard and import. The CSV file is also located at the bottom of this article for your convenience.

Add New Agent

Each of the agents will have their own profile that can be managed through the broker settings. Profile information includes:

About the Agent

Agent photo

Agent contact information

Agent office information

Agent coverage area

Agent designations

Login

Agent will be able login from myhomes.com Broker Connect: Broker Settings Training Video

or by accessing the login page directly via the Welcome Email.

For a helpful video on this please see our Article,

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

As part of your account with Homes.com, each profile comes equipped with a unique phone number called a Call Tracking Number:

This number is generated as soon as your profile with Homes.com is created, regardless if the profile has been completed. Any calls to your Call Tracking Number will forward to the Primary Number in your profile, and they will display the lead's caller ID information.

This Call Tracking Number does something that other systems do not -

It captures the consumer's information instantly

It sends that information into the Leads Section of your Homes.com Connect Dashboard

It emails you that information as well

And it does all this even if you can't get to the phone

Call Tracking Numbers are local numbers! That way consumers are more inclined to call as they are not seeing 800 numbers.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

To make sure that you have the correct listing source for your listings coming into your Homes.com Connect Dashboard, there are a few things that you must check first.

To start, log into your Homes.com Connect account here: https://login.homesconnect.com/

Once in your Dashboard, click on the menu button in the top left.

Click on Listings to expand the menu, then click on Listing Source Setup.

What MLS Board are you associated with?

First check to see if your board has already been connected by looking at the"MLS Listing Sources Configured" list and checking for your board name under the MLS column.

If you do not see your board, then follow the steps to get it connected.

Check to see if your board is located within the "Request Listings Access" button under the Quick Actions box of the Listing Source Application.

If it is, please select that board and follow the instructions of getting that MLS connected to your Homes.com Connect Dashboard.

The MLS Resource Center will list the MLS's found in your state, click on "IDX - Select" to connect your listing source.

Submit your request by filling in your information, including your Agent MLS ID and click "Submit".

What is your MLS Agent ID?

Has the correct MLS Agent ID been entered into the Listings Source Setup?

Check to see if your Agent MLS ID has been added under the IDX column

If the code is incorrect or missing, please enter the correct Agent MLS ID and make sure to click the check box to save and apply.

Once you have entered and saved your Agent MLS ID, check off the "Source Homes.com Listings" box to ensure your listings will display on Homes.com.

After the listing source has been connected your listings should appear usually within your Dashboard within 24 hours.

***NOTE: Some MLS boards may require additional steps to connect your listings. Please reach out to our Customer Support team for additional information and help.

Are you looking to get your listings on to Homes.com orwanting to connect the full MLS IDX feed to your Homes.com Connect Website?

Please call us at 866-774-2947 or email us at [email protected] and we will be more than happy to assist with any questions or concerns that you might have.

Business Intelligence - Local Connect Report

Right Consumers- Connect with transaction-ready consumers in your local market.

With 90\% of Homes.com visitors actively searching for their next home and 80\% not working with a real estate professional, Local Connect positions YOU prominently in front of active buyers and sellers with branding showcasing your photo or logo, phone number, and endorsements.

Right Time - With 67\% of buyers* selecting the first agent who responds to them, timing is critical. Local Connect instantly brings YOU inquiries from active buyers and sellers as they search for properties in your local area.

For more information on features and about purchasing this product, please visit connect.homes.com.

For help with this product, please call our Support Team at 866-774-2947 Monday-Friday from 8am-8pm EST.

For Local Connect reporting, please see article:

We are pleased to announce that you can now integrate your Homes.com Connect Dashboard with your IXACT Contact account. This should help you save time, as you will now be able to easily send Homes.com leads directly to your IXACT Contact CRM.

To get started, locate the “Partners” page. This is a new section in Homes.com Connect, located under “Leads and Contacts.” From this page, you will be able to generate a key and authorize the connection between your accounts. You will need to log into your IXACT Contact account for this step.

[email protected]

On the Partners page, you will see a section for “IXACT Contact” Click on the button labeled ‘Generate Key’

From here you will copy the key. You will then need to copy and paste this key into your IXACT Contact account to verify the connection.

For easy access to log into your IXACT Contact click on the "Click here" button which will send you to https://www.ixactcontact.com/.

Once you authorize IXACT Contact, you can always come back to the Partners page and disconnect your account if you no longer want to have this integration turned on. You would click on the Revoke Key button.

That’s it! Once your account is connected and authorized your Homes Connect leads will automatically be sent to your IXACT Contact CRM.

For help logging into IXACT Contact or any questions with your IXACT Contact account please emailor call1-866-265-6990.

If you have any questions give us a call at 866-774-2947 or send us an email at [email protected]. We look forward to hearing from you!

These newsletters will go out on the first Thursday of the month. A week before the newsletter is scheduled to go out, users will receive an email notification alerting them that the newsletter is available for them to preview and customize.

Each month Homes.com will provide content that will be automatically scheduled and ready to deliver. Users must be logged in, and have access to Email Marketing, in order to use the new functionality. For initial implementation, this will be limited to agent account levels.

There will be different levels of engagement for users. After enrolling your contacts into the Monthly Newsletter campaign you will be able to set the campaign to send automatically and let it run in the background. Or you can make the Monthly Newsletter their own by adding customization and sending it at the perfect time!

Users will be able to set their newsletter preferences and enroll their contacts in the newsletter campaign. When a newsletter is scheduled and available for review, users will be able to edit the newsletter content.

More information about the newsletter schedule, setting preferences and enrolling contacts is detailed below.

A new page has been added to Email Marketing called Monthly Newsletters. Users will be able to access the new page from the Email Marketing section of the main app menu:

The new Monthly Newsletter page will be organized into three sections:

Newsletter Settings

Preview/Edit Newsletter

Newsletter Recipients

Newsletter page when there are no newsletters currently:

When a newsletter is ready to review and edit:

Newsletter Settings

Under the Newsletter Settings section there will be four options:

Newsletter Settings

Send Notification For Newsletter

Users will be able to opt into receiving email notifications when a newsletter is available to edit. A follow up email will be sent to the user to let them know the newsletter was delivered to the recipients who are enrolled in the Newsletter campaign. This is turned on by default.

Send Newsletter Automatically

The newsletter will be sent automatically on behalf of the user on the day the newsletter has been scheduled for (the last Thursday of the month). A user can choose to send the newsletter manually by turning this setting off and sending the newsletter at any time until the next newsletter is available. This is turned on by default.

Automatically Enroll All New Leads

This setting will auto-enroll all new leads from a Connect/LeadStreet website, Homes.com, remax.com, Lead Gator and Zillow Tech Connect into the Monthly Newsletter. This will not automatically enroll manually entered contacts. Users will need to enroll manually entered contacts by using the Newsletter Recipients section. This is turned off by default.

Add ‘Recent Activity Near You’ To Newsletter

This will add a chart of recent home sale activity to each newsletter. This activity will be based upon the newsletter recipient’s location and will only be included if there is enough location information in the recipient's profile. This widget cannot be edited but users can view an example of this activity by previewing the email. This recent home sale activity chart is the same one used for the automated Home Seller Report. This is turned on by default.

Starting point when there are no newsletters:

When a newsletter is ready to review and edit:

Monthly Newsletter Preview email when a newsletter is ready for review and to be personalized:

Monthly Newsletter Alert email when a newsletter has been sent:

Preview/Edit Newsletter

When a newsletter is available, the user will be able to review and customize it in this section. When a newsletter has been manually sent, the Save and Send Now buttons will be disabled until the next newsletter is available. When a newsletter has been automatically sent, the Save button will be disabled until the next newsletter is available.

The ‘Recent Activity Near You’ widget will not be editable within the WYSIWYG. It will display when previewing the newsletter.

When Send Newsletter Automatically is set to ‘Yes’, the agent will only need to customize and Save Changes:

When Send Newsletter Automatically is set to ‘No’, the Send Now button is enabled to allow the user to send the newsletter manually:

If the user has opted to send the newsletter manually, but there are no recipients enrolled, the Send Now button is disabled until recipients have been added:

After the user has sent the newsletter manually, Save Changes and Send Now will be disabled to prevent sending the same newsletter twice to recipients enrolled in the campaign:

Newsletter Recipients

Users will be able to select newsletter recipients from their Contact Manager and enroll them into the Monthly Newsletter campaign. The system will respect unsubscribed contacts, and will not send to contacts who have opted-out of receiving email messages from the user. Users will be able to search by contact name, email and contact category. You will also be able to select and enroll multiple contacts into the campaign at once. Unsubscribed contacts will appear grayed out and will not be able to select. Users will be able to exclude unsubscribed contacts and contacts who are already enrolled in the campaign from their search.

Search contacts to enroll in campaign:

After enrolling contacts, the count updates showing how many contacts are currently enrolled in the campaign, notated by a blue envelope:

To view contacts currently enrolled, search by ‘Exclude Unsubscribed Contacts’:

Monthly Newsletter Page Notifications

At the top of the Monthly Newsletter Page there will be notifications alerting agents to the status of the newsletter campaign. When there are no contacts enrolled in the campaign, the user will be lead to the Newsletter Recipients section. The notifications will also let you know when the email will be automatically sent out or when it was sent out.

New Message Library Category

There will also be a new message category called “Newsletters”, in which all the Newsletters will be stored within the Message Library after they have been delivered. This will allow the user to reuse the newsletter content in their own customized drip marketing campaigns.

Re-send A Newsletter

If a user forgot to enroll some contacts in time for a particular newsletter, they will be able to re-send the newsletter to those contacts from the Send Email page. You will need to select the recipients, select Use Saved Message and choose the newsletter from the drop down list.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

Global Page Settings (these settings will affect all pages on your site) and help with the SEO for your website. The advanced settings option is located underneath the heading of the Advanced Settings Menu.

Bing

If you have custom content on your website - it is imperative that you DO NOT hit the Restore Default Settings button. It will delete EVERYTHING.

You can use this button to undo any changes that you have just saved EXCEPT the Restore Default Settings. This way if you save something within your settings that you might not like but didn’t save the previous settings to your desktop, you can still retrieve them back.

This is the Default Setting for your Homes.com Connect Agent Website Meta KeyWords and Meta Description. The Smart Tags are used so that if you change information within your Agent Profile, it will be reflected here, without additional changes.

**Helpful Hint: If you add your own custom information and delete the Smart Tags, please make sure that if any changes are made within your business (ex Office Name, Adding a partner, etc) it will not be reflected here.

You can use the custom Meta Tags Field to add the custom meta tags you'll need to verify ownership of your domain for your Webmaster Tools accounts for Google, Yahoo, and . These profiles will provide you additional insight into your website's current visibility in those search engines.

Add GoogleAnalytics or Facebook Pixel

You can add your Google Analytics or Facebook Pixel tracking code to the field below. Simply toggle to HTML and paste the tracking code, and then Save. This will then add that code to the entire website and allow you to use that 3rd party website analytics program.

Make sure to always save your work!

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

Within your Apps drop-down menu, you will find the Business Intelligence Application (if you have a Homes.com Connect Website with us as well, there will more options within this view).

NOTE: This report is only available to customers with a website product.

The Homes.com Website Statistics Report gives you analytics about website traffic, view, usage and more.

Hover over each series to focus on stats for This Week, This Month, or This Year.

This Week = Prior Sunday to Current Day

This Month = First of the Month to Current Day

This Year = First of the Year to Current Day

Click/tap on a series to hide one and focus on another, see example above where This Week has been hidden to focus on the stats for This Month and This Year

About The Report

Each page will include a brief description about the report and extended help text that explains the stats viewed on the page.

Report Downloads

You can save and download the reports to print with a quick click. There is a CSV and PDF version. The PDF version will produce a report of what is currently being viewed on the screen.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

Within your Apps drop-down menu, you will find the Business Intelligence Application (if you have a Homes.com Connect Website with us as well, there will more options within this view).

The Homes.com Listing Report gives you a view of your listing performance. It will show the number of property and phone leads you received from Homes.com.

Hover/tap over each column to view the reporting month & year selected, previous month, Q1 and total count for the year.

About The Report

Extended help text that explains certain stats viewed on the page.

Report Downloads

You can save and download the reports to print with a quick click. There is a CSV and PDF version. The PDF version will produce a report of what is currently being viewed on the screen.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

Within your Apps drop-down menu, you will find the Business Intelligence Application (if you have a Homes.com Connect Website with us as well, there will more options within this view).

The Homes.com Broker Performance Report gives you an overview of listing activity on Homes.com including leads and listing views. This report is available in Team, Office and Multi-Office Accounts.

Mini Navigation

You will see a mini navigation bar above the table of stats. Depending on the screen size, when the table is not able to display all the columns, the far left column will remain static and you will use the left and right arrows to scroll through the rest of the columns.

About The Report

Extended help text that explains certain stats viewed on the page.

Report Downloads

You can save and download the reports to print with a quick click. There is a CSV and PDF version. The PDF version will produce a report of what is currently being viewed on the screen.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

City Sponsor, is a valuable way of promoting your active listings on search results pages and displaying your contact information which is only one click away from Google.These ads put your brand in front of active buyers in your area.

For more information on the City Sponsor product itself, please see article: Homes.com City Sponsor andour support article on Driving in Leads and Traffic.

If you already have City Sponsor, this article will outline the reporting feature within your Homes.com Connect Dashboard:

Within your Apps drop-down menu, you will find the Business Intelligence Application (if you have a Homes.com Connect Website with us as well, there will more options within this view).

Homes.com City Sponsor

This report gives you an overview of your City Sponsor activity on Homes.com.

The report will automatically display with a line graph of the users City Sponsor Ads. A user has the ability to filter which cities will show, however thetop five cities will show on page load.

The reporting itself does not contain information until after the first 30-days of your subscription but should look like this once it becomes populated:

You can adjust the month, year, and areas in question, so that you may see how each area is performing and when. This report will show you how many impressions each city advertisement has received so far in the current month as well as how many clicks each ad has received. A click is recorded if any link on the advertisement is clicked on.

Report Downloads

You can save and download the reports to print with a quick click. There is a CSV and PDF version. The PDF version will produce a report of what is currently being viewed on the screen.

For more information about the City Sponsor product, please see article .

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

Lead Conciergeis a lead qualifying service for leads routed through Homes.com and other lead sources.Lead Concierge will be there to monitor and call new email leads as they come in to your Homes.com Lead Manager.

The Homes.com Lead Concierge Report gives you a comprehensive overview of Lead Concierge's activity..

If you already have Lead Concierge, this article will outline the reporting feature within your Homes.com Connect Dashboard:

Within your Apps drop-down menu, you will find the Business Intelligence Application (if you have a Homes.com Connect Website with us as well, there will more options within this view).

This report gives you an overview of your Lead Concierge activity by month.

The top chart will display overall totals for the reporting month.

You can adjust the month and year in question, so that you may see how theLead Concierge performing. This report will show you how many call attempts, call transfers, appointments scheduled, and more.

You can click on the Learn More link to see more information about each section of the report.

The bottom grid will display a more detailed view for each lead.

Report Downloads

You can save and download the reports to print with a quick click. There is a CSV and PDF version. The PDF version will produce a report of what is currently being viewed on the screen.

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

Local Connect, is a valuable way of getting in touch with consumers that are looking to buy a home in your specified zip codes.

For more information on the Local Connect product itself, please see article: Homes.com Local Connect.

If you already have Local Connect, this article will outline the reporting feature within your Homes.com Connect Dashboard:

Within your Apps drop-down menu, you will find the Business Intelligence Application (if you have a Homes.com Connect Website with us as well, there will more options within this view).

Homes.com Local Connect.

The report will automatically display with a line graph of the users Local Connect zip codes. A user has the ability to filter which zips will show, however the top five zips will show on page load.

The reporting itself does not contain information until after the first 30-days of your subscription but should look like this once it becomes populated:

You can adjust the month, year, and areas in question, so that you may see how each area is performing and when. This report will show you how many impressions each zip code advertisement has received so far in the current month as well as how many leads have been produced.

Report Downloads

You can save and download the reports to print with a quick click. There is a CSV and PDF version. The PDF version will produce a report of what is currently being viewed on the screen.

For more information about the Local Connect product, please see article

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!

*Note: This feature is only for clients that have a Homes.com Preferred Listing product*

Brokers have a number of options for how their Preferredoffice’s listing information displays on Homes.com. One of the display options gives you control over your listings’ branding, allowing you to decide whether you would like to display the brokerage/office’s information, the agent’s information, or a combination of the two on properties.

To get started, you'll want to log in to your office account and select the Account drop-down in the top right corner of the screen. From there, click “Office Settings.” You can also select the "Settings" button in your Office Account.

Importing Agents

Once you’re in the office settings, scroll down to the "Dual Ownership on Homes.com" section. This is where you can select how you want the branding information to display. You have 4 options to choose from: displayed below.

1. Enable Dual Ownership: NO -(This is the default setting)

This option will only display your office information. The listing agent will not be shown.

2. Enable Dual Ownership: YES

A. Dual Ownership; Show Your Agent's Name and Photo. This option will display the listing agent’s name and photo in association with the office information.

B. Dual Ownership; Show Your Agent's Name, Photo and Phone Number. This option will display the same as above with the addition of the listing agent's phone number on the listing.

C. Dual Ownership; Show Office Information Prominently.This option will only display your office information. The listing agent will not be shown.

If the "Dual Ownership; Show Your Agent's Name, Photo, and Phone Number"option is selected, you also have the choice of whether or notthe office phone number displays on the listings. This option is great if you want to include the office's contact information alongside the agent's.

Dual ownership is important for branding your office and agent listings. Making sure that the correct info is available on each listing is key to insuring timely follow up. We have a number of other pages and videos to help walk you through settingup your office account. Learn more about Broker Settings and .

Have Questions? Just Ask! Our Support Team can be reached at 866-774-2947 or by email at [email protected]!