Hoshizaki America Employee Reviews
Out of 9818 Hoshizaki America employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping Hoshizaki America improve their work culture.
What does the leadership team need to get better at?
Communication is horrible. Things happen and employees are never given reasons so they're left to the rumor mill. We are told they read these comments but I don't believe it because people are still unhappy about not being able to work hybrid and nothing has changed, and it's not been addressed.
Review from Sales Dept · See Hoshizaki America's Response
Directly communicating to the DC's. There has never been an opportunity to discuss what we need to do to improve customer service or other issues pertaining to the DC's.
Provide HR to the DC's at least twice a year. Quality assurance needs to be retained. We don't need a machine for every purpose on the planet. The DC's need to pay more!
Investing in their employees and giving them clear assurance that there is a stable position for them with the company. When we hear of production being sent over the border to take advantage of cheaper labor costs and we're left wondering if we'll even have a forty-hour work week doesn't bode well.
Allow people who actually care about their job to be in higher positions. Not just give them a title because of their employment length with the company. We need managers & coordinators who care about their team instead of causing corruption
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because the results of my work is used across companies, but I am not recognized for the impact.
I feel my contributions are being undervalued because of my level of experience.
Review from HR Dept
more base pay more bonus
Review from Sales Dept
I have had exemplary reviews for 20 years and only one wage increase above the standard 3%.
I have been here a long time and don't get the recognition for what I know and contribute to the company.
What do your coworkers need to improve and how could you work together better?
They need to be held accountable and work on problem solving and critical thinking skills.
Better attitudes and open discussions.
Nothing you can do it's just a job.
They need to stopp complaining about everything .help each other out on there job
Depends on the employee; some just need to grow up. Many can't speak English and it creates a serious problem with communication with directly affects quality and safety concerns throughout the plant.
What needs to change to make the company culture better?
This morning after coming off a plant shutdown April 2 and 6 we were told that the lines would be working Friday. Why the heck did we need to shut down. And the people that had to take PTO got screwed. they should be able to get that time back since it was forced on them. Total lack of Trust!
Only hire American workers. Promotions based on merit. If the company elects to shut down manufacturing under the guise of balancing inventory and production, employees should receive their hourly rate for that day as they are not choosing to abstain from work but are being forced out of work.
Invest in all of the people not just a select few if it's deserved give it make the environment more subject to being able to advance so that everyone can potentially have a success story to tell.
The way we are evaluated for our raises. The supervisor could be more supportive of the coordinators.
Different leadership or leadership that takes the time to understand thwir employees better.
Review from Sales Dept
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What's going wrong and how can it be improved?
Poor quality of products. Poor new hires. Concise communications are rare. HR is nonexistent in the DC's. Need to improve quality. Better communication (in person) from corporate. Better corporate support to the DC's.
Better PAY and better PAY!!!
The 10 hours needs to go back to 8 hours
Manufacturing has slowed to a crawl, and we're hearing that production is being sent to Central America to take advantage of cheaper wages. People are wondering whether or not they'll have a job in six months, and all this after we spent near all of 2025 working 50 hours a week
Again, pay us better. Treat us like humans and not pawns in a game of chess you can just play with at will.
What would you most like to see improved at your company?
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