C-
62/100
Hot Topic Claimed Company
At Hot Topic we pride ourselves on being the destination of pop culture and music merchandise. We do this by hiring the best people, having the best product, and providing the best customer experience for our one-of-a-kind fans. We give back to our communities in our partnerships with Mental Health America, Notes for Notes, and Little Kids Rock.
Hot Topic’s unique culture thrives in an open and collaborative work environment where autonomy and authenticity shape your success. As a company that stays ahead of trends, we want you to come with innovative perspectives, cutting-edge thought leadership, and a readiness to learn, all of which will contribute to the continued success of our business. We’ve built an inclusive community where you’re encouraged to be who you are and love what you do! read more
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Hot Topic Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
helping customers and creating unique interactions and relationships with them
My coworkers are aweseome sauce
Being with most of my coworkers and making customers happy when I am able to help them.
Being able to interact with and help the customers
I can dress freely for the most part
Interacting with people and helping out
Being with a great team of people
Meaningful customer interactions make my day, and we prioritize that experience, making guests feel like part of the club
When am able to help a customer and they leave content
Customers always are nice to staff
Seeing new items and helping people find what makes them happy
Review from Sales Dept
Opening and putting out new merchandise!
The products and my coworkers
Being around positive energy from my team
I get to listen to decent music
the customers are fun, i love chatting everyone up
Review from Sales Dept
My team is my favorite part.
Seeing the new released items
Seeing someone who is completely satisfied after my help
Everything! People , customers, sale promotions
What's going wrong and how can it be improved?
Customers say things are expensive and poorly managed
Review from Sales Dept
for discrimination laws to be respected
In the workplace its increasingly more difficult and the demand for perfection is to high. A customer could rate an employee a 10 out of 10 but of they dont recommend hot topic that reflects negatively on sales associates and puts their raises and job accountability at risk.
Theres been discrimated , foul words, privacy invaded
hot topic needs to be scary again
They need to stop pushing this loyalty thing because it’s making the employees miserab
I am overworked and underpaid. I got hired upon my college degree... to be paid 8.50 and hour.
Review from Sales Dept
They fired me for no reason To improve i need My sprint bonus the $100 and apologize from them
I don't think there are enough words to describe what should change
Review from Sales Dept
Many customers are displeased with the website orders, as well as the lack of stock in our store. Many licenses aren't selling as well, and a higher demand for more fashion based clothes is repeatedly requested. Less spongebob, more Tripp.
Review from Sales Dept
Loyalty sign-ups shouldn't be graded, employees should not be asked to time themselves on each individual task. Regular employees should not have to fight for their jobs and hours after seasonal employees are brought on. Training could also be exponentially better.
Review from Sales Dept
The way associates are treated by managers is sad and demeaning. We are treated like we’re stupid. I’ve worked there for two years and I get treate
Review from Sales Dept
The management always take each others side and they dont care about their associates they are just another number to them
Review from Sales Dept
Act like a reputable company.
Wage, hours, management, career prospect, more diversity, and structured teams.
Nothing is wrong. Everything is fine.
The employees need to be replaced or improved! They need to get better morals.
Review from Sales Dept
What do you like best about your company?
When I spoke to people outside of my store. The company does have some wonderful people but I did not get the pleasure of working with them often enough to justify staying.
The laid back and collaborative environment & empowerment to innovate.
What would you most like to see improved at your company?
The culture at the store level
More freedom in work space & schedules, more time off/holidays
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