Hot Topic Employee Reviews | Comparably
Hot Topic Claimed Company
At Hot Topic we pride ourselves on being the destination of pop culture and music merchandise. We do this by hiring the best people, having the best product, and providing the best customer experience for our one-of-a-kind fans. We give back to our communities in our partnerships with Mental Health America, Notes for Notes, and Little Kids Rock. Hot Topic’s unique culture thrives in an open and collaborative work environment where autonomy and authenticity shape your success. As a company that stays ahead of trends, we want you to come with innovative perspectives, cutting-edge thought leadership, and a readiness to learn, all of which will contribute to the continued success of our business. We’ve built an inclusive community where you’re encouraged to be who you are and love what you do! read more
EMPLOYEE
PARTICIPANTS
765
TOTAL
RATINGS
6674
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Hot Topic Employee Reviews

Out of 589 Hot Topic employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping Hot Topic improve their work culture. The Marketing team, with 64% positive reviews, reports the best experience at Hot Topic compared to all other departments at the company. The Sales team offered the most constructive feedback, with 37% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

Overall communication especially regarding shift changes, keeping the environment mature and professional, and responsibility for managerial errors

the district management team could be more involved an more attentive

Review from Sales Dept

Taking feedback. I find it comically laughable that i was scoffed at multiple times during an attempted professional discussion with someone twice my age yet they were a store manager.

Everything, my manager is terrible

Review from Sales Dept

Trusting their employees, delegating tasks and fostering a a sense of being a team, not just boss and subordinate.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

More flexibility for full-time students.

The pay is minimum, no matter how expensive the area you are in, and management get paid cents more the associates with triple the responsibility. It's not at all livable, even if you're running the store, they don't even make up for it with giving you more hours.

I want to be paid fairly and management doesnt care

Review from Sales Dept

Cost of living is higher and factoring in commute times, i struggle with the amount that i bring home to be able to pay my bills.

While I love my job I feel it is not fair that my coworker gets paid more than I do because of his title let lack of work in a day/week/or even month when I do more work than him.

What do your coworkers need to improve and how could you work together better?

Team Reviews

we need new management and to be paid more for the kind of work we are doing

Better reliability and understanding of boundaries

Work as an actual team and not act like we are in high school

Be more friendly and understanding

Review from Sales Dept

I put less of the blame on my coworkers and more of the blame on the lack of training they receive. Management/district managers need to actually set standards for new hires instead of just hiring seasonals to do halfassed work then get rid of them

What needs to change to make the company culture better?

Environment Reviews

A lot. Attitude. Care. Communication.

Worker to be more curtious to each other and be responsable but i can understand in a way for the hours given and payrate that might be a reason for them to be so laid back also not have so many workers so everyone can take home a responsable ck ...Maybe there would not be so many workers leaving

The company needs to completely re-evaluate how it treats its employees and who they appoint to be district managers. District managers who throw others under the bus to protect themselves are not ideal for their own failures are not ideal for the job

better management, better treatment of employees, fair and equal treatment of everyone and not just the people management likes

Grow up. Stop creating unnecessary teen dramas

What would you improve about your company's interview process?

Interviews Reviews

Update the people youre interviewing.

Can be a slow process if being hired in management due to background check. Otherwise easy process

the interview process it was bad

Maybe more job experience because sales have fallen dramatically because of the people with lack of experience or lack of concern for their job.

Review from Sales Dept

They do 2 rounds of interviewing. 2 diferent managers interview you, asking many of the same questions. The interview process itself is rigid for what it is: only being paid minimum wage and only working 2 or 3 days a month.

Review from Sales Dept

What's going wrong and how can it be improved?

Outlook Reviews

Customers say things are expensive and poorly managed

Review from Sales Dept

for discrimination laws to be respected

In the workplace its increasingly more difficult and the demand for perfection is to high. A customer could rate an employee a 10 out of 10 but of they dont recommend hot topic that reflects negatively on sales associates and puts their raises and job accountability at risk.

Theres been discrimated , foul words, privacy invaded

hot topic needs to be scary again

What would you most like to see improved at your company?

Outlook Reviews

The culture at the store level

More freedom in work space & schedules, more time off/holidays

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