HP Inc. – Be honest to customers. Honor a customers request. If I cancel an order due to extenuating circumstances, don't tell me that it can't be cancelled when product was coming from China & expected delivery was close to a month. Professionally refund a customer for product, policy, express shipping.

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HP Inc. Claimed Company

HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere. read more

This company is accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 275

TOTAL RATINGS: 4642

CEO: Enrique Lores

Be honest to customers. Honor a customers request. If I cancel an order due to extenuating circumstances, don't tell me that it can't be cancelled when product was coming from China & expected delivery was close to a month. Professionally refund a customer for product, policy, express shipping.

Other Employee Reviews for HP Inc.

Briefly describe your overall experience at your company

Great growth opportunity, exciting projects, revolutionary products.
Review from Engineering Dept

What is most positive about the culture and environment at your company?

People feel like HP is on the rise again and that things are improving.
Environment review from Sales Dept

What would you most like to see improved at your company?

Accountability and speed of work
Outlook review from Marketing Dept

What do your coworkers need to improve and how could you work together better?

HP coworkers could be more positive towards one another and less competitive. There is a fair amount of blaming.
Team review from Finance Dept

What does the leadership team need to get better at?

Our CEO took a $5M pay increase (all inclusive), while tightening everyone else's belt. HP needs to demonstrate an investment in their people and process, and not worry about adding more millions to his already ridiculous income. The infrastructure is in the dark ages.
Leadership review from Sales Dept

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Be honest to customers. Honor a customers request. If I cancel an order due to extenuating circumstances, don't tell me that it can't be cancelled when product was coming from China & expected delivery was close to a month. Professionally refund a customer for product, policy, express shipping.

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