Hulu Claimed Company

Hulu is a leading premium streaming service offering access to live and on demand channels, original series and films, and a premium library of TV and movies. read more

EMPLOYEE PARTICIPANTS: 164

TOTAL RATINGS: 1839

CEO: Bob Chapek

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Employee answering the service line was polite but given zero tactics to solve the problem. No supervisor, a wait of over 55 minutes for tech help- this is typical of companies with poor customer service. Hulu sets this this employee up for failure on purpose.

Other Employee Reviews for Hulu

What do your coworkers need to improve and how could you work together better?

Collaborate
Team review

Briefly describe your overall experience at your company

It's fine. The people are the only reason I stay.
Review from Engineering Dept

What does the leadership team need to get better at?

The leadership team needs to stop micro managing. They need to fire low performers and develop the folks looking to grow. They need to stop letting tech supply constraints limit their ability to ship whole products. Currently the shipped product is no where near the design. The dev resources seem mismanaged, and since that is the manufacturing piece of their supply chain it needs to be addressed asap.
Leadership review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Better bonuses and base salaries
Compensation review from Engineering Dept

What do you like best about your company?

Money
Outlook review from Engineering Dept

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Hulu – Employee answering the service line was polite but given zero tactics to solve the problem. No supervisor, a wait of over 55 minutes for tech help- this is typical of companies with poor customer service. Hulu sets this this employee up for failure on purpose.

Employee answering the service line was polite but given zero tactics to solve the problem. No supervisor, a wait of over 55 minutes for tech help- this is typical of companies with poor customer service. Hulu sets this this employee up for failure on purpose.

Other Employee Reviews for Hulu

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