IDEXX Laboratories Employee Reviews
Out of 150 IDEXX Laboratories employee reviews, 72% were positive. The remaining 28% were constructive reviews with the goal of helping IDEXX Laboratories improve their work culture. The Operations team, with 83% positive reviews, reports the best experience at IDEXX Laboratories compared to all other departments at the company. The Sales team offered the most constructive feedback, with 36% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Provides opportunity to advance in my career
The leadership team desperately needs work. The higher up you go the worse it gets.
Driven to succeed and build trust with customers
Not micro managing and supportive
Experienced, and very customer focused.
What does the leadership team need to get better at?
Being transparent in Company goals.
Review from Operations Dept
Setting expectations related to leaders treating others fairly and with dignity and respect..
Stop allowing illegal discrimination. Stop being so exceptionally greedy with your compensation and pay the people doing the work who make your salaries and bonuses.
Leadership needs to learn how to appropriately balance profitability with meeting employee needs. New CEO has cut expenses to the bone, making employees do more with less, and often losing serious talent in the process.
There's a lot of favoritism that occurs and if you aren't a favorite recognition is non-existent.
Review from Sales Dept
What is the best part about your compensation package?
I am happy with great benefits here
Competitive benefits and good pay
PTO policy is very generous
Paid time off and 401 k match
Review from Sales Dept
While our benefits packages aren't revolutionary, I am offered multiple plans to chose from to fit my individual needs. Also - the company is focused on employee full well-being, so I have access to an onsite gym & medical, weight loss app (noom), financial support, and more.
Why do you feel undervalued and what would make you feel better about your compensation?
They could do much better by their base level employees.
Im currently doing three full time jobs here and only getting oaid for one.
Market rate pay and benefits and more substantial annual cost of living adjustments
Pay to retain highly skilled people, equity across the entire business. Stop inflating executive salaries and bonuses while not increasing the pay of front line workers.
Tenured employees lag significant vs their contributions to the company. Job titles are merely suggestions and often not aligned with the full scope of a high performers workload.
What are some of the best things about your team?
The people are usually amazing, intelligent, and empathetic.
A good mix of personality
Review from Sales Dept
They genuinely like what they are doing and are always looking for new tools and techniques to do it better. Their energy to continuously learn and deliver in a really tough market while still having a laugh is the best of both for me.
People on my team work very hard.
Passionate and honest, my team is a pleasure to work with.
What do your coworkers need to improve and how could you work together better?
Do what you say, treat employees fairly.
Review from Operations Dept
Coworkers cant effect change when culture is top down onky and senior "leaders" are not decent.
There are serious silos at IDEXX, causing work to be duplicated. A better job needs to be done facilitating cross-department communication.
Need to be more supportive of new hires and less competitive.
What is most positive about the culture and environment at your company?
A few people that were not too stressed out to be kind.
Review from Operations Dept
Great culture! It inspires collaboration
Company has great products to offer
Review from Sales Dept
There is opportunity to identify a problem and solve it, particularly if there is no cost associated with the fix.
I work independently so have control over my schedule and time management
What needs to change to make the company culture better?
Return to the days when transparency was a high priority
Better management that knows how to develop talent.
Empower and compensate the people who are doing tbe work.
Leadership needs to appreciate the people who make the company great.
Create a real sense of trust. Certain departments feel as though they are being run by chess masters who say they want honest feedback, but then use that info as leverage.
What did you like most about the interview process?
I believed the lies that this was a good company to work for.
Review from Operations Dept
Getting to talk to employees from many different levels
Meeting with various menbers of the team.
You meet a number of people across numerous teams that you will interact with. Gives a good sense of the people.
It ia very fair yet thorough and more than one hiring manager is involved
What would you improve about your company's interview process?
Competency based instead of making it a marathon and based on how long you can talk About yourself.
Be more honest. You might be able to hire the right kind of people if you tell them what to expect.
It took months from application to offer.
What makes you most happy at work?
Helping a practice with pet care situations.
I believe that the thing that makes me the most happy at work is knowing that I am helping people and their pets. It is very meaningful work to me.
Rewarding work with great people.
Working with talented people towards a common goal.
Working independently within a team and helping our customers
What's going wrong and how can it be improved?
Company culture is toxic. Serious attention needs to be paid to the company culture or top talent will continue to leave.
Horrible supervisors and two faced middle managers
Review from Sales Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of IDEXX Laboratories yet.
Be the first to contribute a review.