inContact Customer Service Manager Salaries in Baltimore, MD | Comparably
inContact Claimed Company
inContact provides on-demand software that enables call centers to engage and support their customers. read more
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inContact Customer Service Manager Salaries in Baltimore, MD

The average inContact Customer Service Manager in Baltimore, MD earns an estimated $85,703 annually, which includes an estimated base salary of $74,353 with a $11,350 bonus. inContact's Customer Service Manager compensation is $15,408 more than the US average for a Customer Service Manager. Customer Service Manager salaries at inContact in Baltimore, MD can range from $32,000 - $200,000.

In Baltimore, MD, The Customer Support Department at inContact earns $8,615 more on average than the Operations Department.

Last updated 3 years ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$85,703
Average Compensation
$74,353
avg. base
$11,350
avg. bonus

Customer Service Manager Salaries at inContact

In Baltimore, MD, Customer Service Managers earn $4,463 more than Customer Service Managers.

Customer Service Manager
$81k*
Technical Support
$64k*
CS Rep
$59k*
* estimated salary

Compensation at inContact by Department

In Baltimore, MD, The Customer Support Department averages $8,615 more than the Operations Department, and $1,111 less than the Business Development Department

Business Development
$75,113 Avg. total comp.
+$1k
Customer Support
$74,002 Avg. total comp.
Operations
$65,387 Avg. total comp.
-$9k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to inContact reported making $85,760, while the average male Customer Service Manager at similar sized companies reported making $89,842.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Service Manager at companies similar size to inContact reported making $150,000, while the average African American/Black Customer Service Manager at similar sized companies reported making $65,039.

How Customer Service Managers at inContact Rate Their Compensation

The majority of Customer Service Managers at inContact believe they're not compensated fairly. 100% of Customer Service Managers at inContact say they receive annual bonuses, and the majority (36%) are not satisfied with their benefits. See more compensation ratings at inContact

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