inContact Technical Support Salaries in Baltimore, MD | Comparably
inContact Claimed Company
inContact provides on-demand software that enables call centers to engage and support their customers. read more
EMPLOYEE
PARTICIPANTS
15
TOTAL
RATINGS
351
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inContact Technical Support Salaries in Baltimore, MD

The average inContact Technical Support in Baltimore, MD earns an estimated $65,866 annually, which includes an estimated base salary of $61,366 with a $4,500 bonus. inContact's Technical Support compensation is $6,045 more than the US average for a Technical Support. Technical Support salaries at inContact in Baltimore, MD can range from $57,000 - $73,000.

In Baltimore, MD, The Customer Support Department at inContact earns $8,615 more on average than the Operations Department.

Last updated 3 years ago.

$22k
$33k
$44k
$55k
$101k
$149k
$192k
$65,866
Average Compensation
$61,366
avg. base
$4,500
avg. bonus

Technical Support Salaries at inContact

In Baltimore, MD, Technical Supports earn $2,211 more than Technical Supports, and $15,374 less than Customer Service Managers.

Customer Service Manager
$81k*
Technical Support
$64k*
CS Rep
$59k*
* estimated salary

Compensation at inContact by Department

In Baltimore, MD, The Customer Support Department averages $8,615 more than the Operations Department, and $1,111 less than the Business Development Department

Business Development
$75,113 Avg. total comp.
+$1k
Customer Support
$74,002 Avg. total comp.
Operations
$65,387 Avg. total comp.
-$9k

Technical Support Compensation by Gender (All Companies)

The average female Technical Support at companies similar size to inContact reported making $64,530, while the average male Technical Support at similar sized companies reported making $71,820.

Technical Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Technical Support at companies similar size to inContact reported making $82,174, while the average African American/Black Technical Support at similar sized companies reported making $56,235.

How Technical Supports at inContact Rate Their Compensation

The majority of Technical Supports at inContact believe they're not compensated fairly. 100% of Technical Supports at inContact say they receive annual bonuses, and the majority (36%) are not satisfied with their benefits. See more compensation ratings at inContact

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